The store experience was fantastic. A special thank you to Lisa who was incredibly helpful. I didnt realize that the store had more than just fridges and ice machines. All kitchen, outdoor and braai accessory lovers, this place is a must. I will definitely be there again
SnoMaster has the best quality products and service. Very happy with my SnoMaster beverage cooler and ice-maker. Would recommend to anyone!
I love my snow master but beware of Fords policies! We live remotely and it lives in the back of my club cab Ranger for the past 3 years! You may like me to be accused of overloading the vehicles electrical system! I drive a 4x4 and took it for a service with a snow master plugged into the rear axillary plug as thousands of 4x4 uses do. It is not hard-wired into the vehicle, it is simply plugged into the vehicles axillary plug. The axillary plug is not overloaded and still has the original fuse! They put on my job card that the vehicle is fitted with aftermarket accessories that cause a load on the electric circuit (PS it is not fitted just secured with a luggage strap to the vehicles luggage anchor points so that it does not move around!) Why do these vehicles come with an axillary plug if they should not be used? I tried to call the service manager and was told he will call me back still waiting!
Always helpful and sell an excellent product well recommended.
Excellent service from stores/service dept....they go extra mile specially Clive ...
Had a repair done, staff keep you updated all the time and repairs done with no cost in warranty. Excellent service and the best freezer . Thank you.
I am very happy with Snowmaster aftersales service.The fuzz free repair was done on an expedition 75L fridge/freezer.The unit was collected at my house repaired and returned.Thank you for your great service.Will always recommend your products and in future buy more of them.
Snomaster are a nice strong durable freezer, fridges products.I recommend them to everybody.
Staff are very freindly and very helpfull and understanding and above all very professional
Very good service.My SnoMaster broke down, and on a day they are closed they accepted the fridge for repairs.Hope to hear from them soon on the out come
Good customer service and friendly reception. Well done SnoMaster, I will call again.
Great service, the lady she explained everything perfectly that helped me to take a great decision
Great service.
I took my SnoMaster fridge in to be repaired. The service provided was exemplary and within ten days my unit was returned to my satisfaction. I would highly recommend SnoMaster products because of their manufacturing quality and the warranty support.
Very neat and well kept. Staff very friendly.
Their showroom is a revelation. Go treat yourself!
Took in a fridge to be repaired. Had great service. Promised to get back to us within a few days to let us know if it was a big or small repair. If it was minor we could have it back in 7 days, if major it could take a few weeks. After 7 days and no phone call we contacted them and they said they it was a major repair and were waiting for spares. 10 days later we phoned again and they said it was an old model and they were struggling to get parts. A week later we phoned again and they said they were trying to make a plan by using parts from an older fridge and would get back to us. A week later we went there and they said they are still hoping to repair it. A week later we called again and they said sorry they cant repair it. They will offer us a good price on a new fridge and would email us a quote. To this day not one person has EVER lifted the phone to contact us and no email quote has ever been sent. We were always so happy with their service but after this experience we will never buy Snowmaster again after having owned one for over 15 years. Very very disappointed in their service.
Awesome showroom
Excellent customer service for repair and service and consumables.
Quality product, good service,
Great variety of particular units interested and Marinda came in very helpful with technical details
What fantastic service. From the time I dropped my camping fridge off to when I collected it, I was kept informed of the progress at all times.Final costs were actually below the initial quote, easy to recommend.
What an experience. Brought my ice machine in for repairs. I was assisted immediately by Pierre and his team. My machine was repaired while I waited with a cappuccino.Awesome service and store experience.
The best service and products. Everyone is always eager to help with any and all requests and enquiries. Will recommend them to anyone looking for great service and a great variety of products
Good service tx
Huge variety, will be back. Need a bonus to spend here....
Staff are so helpful. Love their products. Just wish they werent that expensive!
Exceptional service and welcoming atmosphere. We were helped with efficiency and expertise we havent seen in a long time. I would encourage and recommend any person to visit this establishment. We thank Pierre and the personnel for his professionalism and quick service.
Very good customer service.
Very professional, I have not even left the building as yet and I received an email with my repair quote etc.
Took our camping fridge in for repair. Truly amazing friendly service. Go out of their way to be helpful. But...After a month of us calling weekly to find out what is happening with our fridge they have now decided it cant be repaired. Never once did they call us and after the last call in which they promised to email a quote on a replacement fridge we are still waiting. After service has been terrible. Promises of calling back never happen. Will be buying a new fridge but definitely not a Snomaster.
Lovely store if youre a camper! Took fridge in for repair. Helpful & friendly staff.
No service. I tried on various occasions to get pricing and details of products for our shop. I wanted to order quantities of their products but they showed no interest in returning my calls or emails. I also went there in person but still no luck. I was fobbed off by a sales assistant who didnt know the pricing. Such a nice brand but so poorly represented.
Stunning products! I want them all.
Very helpfull and friendly service. I will definitely recommend this place to everyone. Nice showroom.
Very professional and friendly people !!Great verify of GREAT equipment ! This place is a MUST VISIT if you enjoy outdoor living !!
Not only are their camping fridges the best there is but they have the service to match. My fridge had a small problem and it was fixed under warranty by their workshop in no time. I was kept informed via sms the whole time. The only downside of my visit there is that I cant afford all the lovely camping equipment they offer. At least I could feast my eyes and wait for the next open day exhibition and special promotions
Good service. Efficient and friendly
Top quality products and nice specials. Sales staff very knowledgeable and friendly.
Great service, friendly staff. Thanks Justin for your great service!
All quality products for camping are found here,this z the best.i liked it!!!
Thanks for the the best after sales service, always willing to help.Problems are sorted out quickly and efficiently.Highly recommended
Fantastic service. Thanks guys. Kept me informed and repaired on time
Exceptional Service. Quick, helpful, professional. Wonderful. Thank you so much
Clean safe place friendly staff
Friendly service
Very good service. The people are always friendly and helpful.
Bought a camping fridge/freezer and an ice machine for black Friday. Initially I was ignored but when I was attended to, it was done so professionally.
Awesome and friendly service. Pleasure doing business with them👍🏽
Thetha saved me with dignity and very quick
Experienced exceptional personal service from the guys at Snomaster. Bruce was excellent. These guys know how to treat their customers. Also excellent product to back them. Truly a worthwhile experience. Make the effort to go there for campfridges, appliances, inverters, accesories etc. Also saw new campfridge range to be launched soon - very promising!
Very efficient and helpful. Hope the tech repairs are as good.
Found spares for an old machine well priced and they installed the part free
Service is excellent and the showroom has variety of products offering a good product client interaction prior to purchase.
Snomaster VT155 Wine CoolerI got this unit as an insurance replacement for a previous wine cooler (not the same make), and I am so disappointed in this product. The compressor or systems keep going on every 5mins, and we dont even open the door during the day. The wine cooler is so noisy and is the most annoying sound that you cant also have a conversation with someone without everyone commenting that the wine cooler is so loud. The previous wine cooler I had had an A energy rating and was very quiet, and this has a C rating. It would be nice for online stores to make this info available to you before you purchase. In short, Snomaster fridges are not very energy efficient. If you are looking to save on your energy bill, stay away from this product.
A nice place when you plan on going camping.
Excellent service. Efficient and helpful staff. Well organized
Best customer service you will find
Fantastic service, amazing staff representing a great product
Have always received good and friendly service. Very happy with their camping fridge/freezer.
Excellent service 👌
Professional and friendly staff. Excellent products, exceptional craftsmanship. Quality true to local products.
Friendly and efficient staff! Awesome products.
Good assortiment of cooling products as in camping fridges, etc. I received good service and an excellent deal here.
Nice showroom
Gri sale very happy with my freezer
Quality products at a good price.
So far my Snowmaster 66l fridge/freezer has been doing very well. Thanks guys.
Very smart alot of camping gear in one place
Excellant service and prices. Thay go all the way for a customer
Great product but dont honour the guarantee
Great Service.
Excellent services. Will go there in the future before taking our freezer to anyone else again.
Good advice & prices... and good service
Very helpful and experienced. good brand to buy
Thanks for the great deals . Regards Spinner
Huge variety of cooling and freezing equipment. Excellent vissit!
Nice place good people & excellent customer service.
Good service and great value for money on their sale days
Friendly helpfull proffesional people. Great products.
Great service.
Absolutely love their new premises with even more toys on display. Friendly staff as well
Great range great product priced well
Excelent service, and excellent fridges. Highly recommended
Thank you, hope the repair is quick
Got some good deals on equipment.
Good selection and very knowledgeable
My visit was superb...big ups yo u Pierre
Staff friendly and very helpful
What a helpfull and friendly bunch!
Excellent service
What an awesone experience from the friendly, helpful staff at Snomaster.
Great price on awesome products and excellent friendly service.
Awesome products and services
It is one of the greatest places with quick service regarding your problem