An overall wonderful experience and comfortable stay. The staff were incredibly helpful and friendly. They were very accommodating with the use of the facilities. Thank you for a lovely time!

The host, Gerald Took exceptional care of us! This is the best I have ever been treated by a host! And the facilities were excellent !

I celebrated my birthday in February at theLAB and had a lovely stay. The staff was lovely and welcomed us which made our stay extra special. Thank you.

Awesome vibe, secluded, great service!State of the art facilities to enhance the overall experience! Oh, and I loved the e-scooter most of all!Thank you for an unforgettable experience @theLab

Technology of the best they use no keys only codes and the center pool is the best of the best very upmarket guests house and prices reasonable for a couple of days in the Winelands of Stellenbosch and Franschhoek so dont worry south africa is save to travelingThe lab got vaccinate taxi driver like jo-hannes trustworthy driver

I stayed over Christmas and it was positively wonderful. The rooms are large and airy, the breakfast is scrumptious and consists of a hot and cold option, the electric scooter was a showstopper while the poolside deck is lavish and inviting. The cream on the cake had to be the staff who were very kind, consistent and knowledgeable of the hotels extensive amenities and the surrounding area. I would go there again and again

Very great stay at the Lab, especially the service was amazing and they are very friendly and helpful.Will definitely be going there again

We enjoyed the high tech and green vibe. Impressive that the rooms even have Netflix! The automated room was fun but not without its problems (buggy aircon, noisy locks, etc.) However, the staff was very friendly and eager to help, and breakfast was yummy!

Gerald and Yaka - excellent service. Nothing was any trouble for them to sort out and they even went above and beyond to entertain and clean up after a big group! Will definitely see us again!

We had an absolutey wonderful stay at the Lab. A guest house picked from the heart of Silicone Valley. The rooms are entirely synced to Echo with effortless voice activation for functions like control of the aircon, TV, blinds, lights and even the coffee machine. There is something to be said about bathing with your loved one while watching Netflix! The patio offers a bespoke pool and enticing, spacious hot tub. Their carbon neutral design, with water solar panels for the pool and electric solar panels for the lights, brings comfort enjoying this luxury with peace of mind. Their staff provide excellent, friendly, helpful and unobtrusive service. Would highly recommend visit the Lab!

Awesome, awesome, awesome....Absolute heaven...great host, friendly staff....a stay with a difference in a smart home

Comfy bed but the section across the road can be noisy in the morning ... also shower situation a little weird ...

Awesome place. Service very professional. Thanks Gerald and team.

Exquisite, relaxed and inviting

This place has a lot of potential but unfortunately the execution falls short. Eco does not work as advertised. It is a poor version of Google home. The pool and spa was not particularly clean. The spa couldnt be used for two days due to low water.Shower doesnt work when the power is out - load shedding. The front door to the off site apartments couldnt be opened on several occasions. I was locked out at 730am for no apparent reason.I love the concept of this place but it needs a lot of work

Nice one

Beautiful hotel. Staff are awesome and they work hard, Id give then 5 stars but the hotel is still having teething problems with the electricity and echo!!!Shout out to JB and all his staff. Food was amazing and variety in breakfast. Very close to the main street.

High tech and fun. Clean and comfortable.

One of the best places I have stayed at. Staff were friendly and professional. Loved the voice controller room. Cant wait to go back!

Stunning place. Very hi-tech and lovely staff. Had an amazing spa and it was fantastic. Movie theater to chill in and enjoyed having echo as our electronic hostess..

Excellent room and service. The bath with no door is the only bad thing. Tasty and we’ll served breakfast.

We had an absolute blast staying at the Lab in Franschhoek! Most of the functionality in the rooms are run by Alexa using voice commands. The staff were well trained, friendly, welcoming and helpful. Would happily stay there again! The reason for the 4 star is because there were a couple of aesthetic construction touch ups required.

Wow what a place, beautiful and so creative! We enjoyed staying so much we didnt want to leave!! Rooms are exceptional and so were the breakfast. To top it off the customer service deserves 10 stars! Thank you Gerald for being such a great host and thank you for our anniversary treat! We will definitely be back and recommend you to everyone!

5 star accommodation - outstanding service experience -

Great experience and awesome friendly staff. Loved the high tech functions. Something different. Close to the town centre. We will be back and can highly recommend. Thanks Gerald.

Excellent experience in this automated hotel! The room works with Ecko, the Amazon’s voice assistant and is really funny!!! Despite all the technologies, The Lab is a very special hotel, the rooms are very comfortable, the breakfast is amazing and super well served, the amenities are perfect and the crew is beyond great!!! An amazing experience at Franschhoek!

Modern, pristine white interior follows consistently throughout the hotel. Very comfortable bedroom and pool side to lounge. Gerald and rest of staff were lovely and very helpful.

My partner and I stayed at the Lab lifestyle for 4 nights this passed weekend, I was so impressed with our room and the service, best highlight the sauna, TV, the bed , OMG what’s there not to like! Best accommodation ever! Can’t wait to go back! Joyce and Phil

Modern simplicity. Excellent friendly staff. In a great little town.

Wow, what a unique guest house. The weekend we spent there was unbelievable, friendly staff, safe environment and great atmosphere. We had our honeymoon there and they made it so special, Will definitely return to theLAB

Stayed here for our honeymoon in November. Was not very pleased as we payed a small fortune and did not recieved what was expected.Our room had absolutely No privacy it was positioned right by the pool and everyone sitting there would be looking straight into your room, they call this their honeymoon suitAfter a long drive we arrived at our room and did not want to go out for dinner. We were happy to order something from the hotel as stated on the website but there was No room service.No gowns as statedNo towel racks to hang your towels up to dryCoffee machine keeps turning on by itselfNo one helped with luggageVery few drinks optionsThis room was Position right by breakfast area so no way of sleeping in as everyone up at 7:30 would be talking loudly right next to your window.After my husband had shower it was my turn and the water had run our it was dripping from the tap.Not a happy experience for a honeymoon

Fantastic stay! Cant recommend this place enough. Its everything you need and more. Thank you for everything Gerald and the whole team. Rob & Anais

Absolutely superb. They think of everything you could need for a relaxing getaway. Friendly service, great breakfast and a lovely wine selection.

We had a fab couple of nights at theLab . Great welcome when we arrived ,very accommodating staff cant do enough to help you , rooms are great . Alexa works just as well here as at home probably better . Good fun getting her to do stuff . Facilities are great , its a chilled place and a great base to discover Franschhoek and the surrounding area from . A pleasant 10-12 minute walk to the main Street and all it has to offer . We will be back , loved it

My husband and I recently spent the night at the LAB for our anniversary. We love Franschoek and visit often,so this time when looking for accommodation for our special night the LABs features definitely stood out as its very different to what we normally go for in Franschoek. We were definitely impressed with the features and its a beautiful place but the experience left a bitter taste in our mouth. The LAB definitely has potential but really needs some work if they want to compete with the places in Franshoek.I was extremely disappointed with the service I had received, if definitely lacks professionalism and efficiency. The booking process was a complete nightmare, in which i had to call a few times. I then tried booking a massage for my husband and I for the day we arrived or the next morning. I called Jabu 3 times in the week leading up to my booking. Still no confirmation, and apon arrival was greeted with a list of excuses as to why he did not contact me, yet there were therapists on site when we arrived.We had one of the best nights as the weather was perfect so after dinner, we decided to enjoy the rest of the evening at the pool, only to get told that everything closes at the LAB at 10 and we need to make our way to the room. Jabu then told us that he would extend (which now felt like my curfew) our time by 30 min before sending us to our rooms. I have never experienced this at any accommodation i have ever booked. This didnt sit well with us but did not want to put a damper on our weekend and anniversary, and agreed and went to bed. For the amount of money you pay for a room at the LAB this is ridiculous. I would have understood if we were disturbing other guest, but we were quietly sitting at the pool chatting with another couple we met at the LAB enjoying a glass of wine. This was not disclosed when booking, that bed time would be at 10. My husband and I are very disappointed with the experience, and if we must compare it to the experience we had at other guests houses we have been to, the LAB doesnt come close.

A modern well maintained 21st century bed and breakfast location in Franschhoek. Myself and my wife stayed over for a brief two night getaway. The room was a bit in the open as it had sliding doors in a very vulnerable spot as most guest walking past could see into the room, so we kept the blinds closed most of the time. Finishing of electrical fittings could be improved however the room was clean and well kept.Amazon echo tech was used in the room to enable voice activation of music, tv, lights, blinds, coffee machine and shower. Very cool but a simple gimmick that can be replicated quiet easily in any other hotel or bed and breakfast. Breakfast was good and staff were friendly. A special thanks to Chef Bruce who made my wife’s nausea subside our last night over.All in all we had a good stay, two nights was definitely long enough for us to unwind and forget about the day to day hustle back home. I would recommend this place for a young, newly wed couple or a well off bachelor trying to impress his lady to be with a cool trendy location in the little French corner of South Africa.

A cool modern accommodation with many hi-tech features in a peaceful and relaxing setting.The staff are all extremely friendly and nothing is too much trouble.The food is authentic and only fresh produce is used whilst the wine list is to die for.A great place to stay in Franschoek!

Expected more for the price. Top management not holding to their terms and conditiond online. Will avoid if i could

Very comfortable hotel in a nice location, healthy breakfast and very modern.

Interesting concept. Exceptional staff.

Futuristic setting with eco friendly aspects. The home automation can be fun but also frustrating.Breakfast was good and the pool area pretty.

Fantastic spot for a quick weekend get away or longer stay. Walking distance to main street with plenty of restaurants to choose from. Close to some great wine farms and the Franschhoek wine tram so no need to drive after all the wine tasting :-) Really warm and welcoming staff, not to mention the fantastic breakfast and really comfortable bedding for a great nights sleep! Manager is very friendly and happy to share local intel.

Sell themselves as high tech ... not what we found !! 2 couples both rooms echo was awful turning random things on and off ..or not working at all . Breakfast good and lady serving very friendly and helpful . Unlike the bosses who were there having meetings at breakfast table , ignorant and unhelpful . Asked about mirrors in room ( pointed out holes on wall where the mirror will be ) coffee machine echo would turn on randomly ( but not work ) asked manager twice for help nothing changed . Pool was filthy and paintwork peeling in pool . Bathroom glass wall supposedly mists up when inside but cleared after a minute . Came back one night and couldnt access room ( BATTERIES) had ran out on high tech door code lock . All in all rude and low tech guesthouse at best ...very disappointed !!

Awesome new spot with high technology, sauna and jacuzzi. They go a step further and offer extra lunch and dinner on top of the included breakfast

Jaw dropping - every detail has been thought of, tech infused and superb service! Incredible value for money!

One of the most amazing hotels we have been to! So technological and well decorated. The staff and Nieke were super nice and helpful. It was much more than we could ask for during our stay in franshhok. Highly highly recommend!!!!

Great hotel, very nice owner, a lot of stuff can be organised via voice/ALEXA (amazon echo) such as light, shower, coffee, music etc. A view towards the future style of hotel business :) We would definitely come back!

Awesome place to just relax and explore the winelands.No stress what you would like to eat, if you had lunch at the winefarms you can enjoy a great dinner at the guesthouse paired with a wine of your choice from the region.Take a bike and see if you still got what it takes or just chill in the Jacuzzi, the pool or having a massage.The owners and Gerry are always there to give you a good recommendation and make you feel welcome.Alexa doesnt always understand your accent but shes fun to have around.Make sure to book in time to get the room you are looking for!Thanks guys for an amazing time!

Cute modern boutique hotel within walking distance of Franschhoek town center. This hotel has bike and scooter rentals, hot tub, pool, kitchen, and fully automated rooms.

Absolutely awesome! If youre into technology and staying away for the weekend this is the place to go.

TheLAB Lifestyle made our company trip to South-Africa even betterAs if it weren’t enough that we had the opportunity to go to such a beautiful country, we also got to stay in this fancy hotel in Franschhoek. The incredibly friendly staff takes care of all your needs and always does so with a smile. Whether you travel with your family or with your company, the multifunctional HUB lends itself as a meeting room or you can cosy up in front of the fireplace with a good glass of local wine . With the presence of Alexa in all the rooms you can let your lazy side take over. She’ll command the lights, the blinds of the windows, your music or TV and she’ll even wake you up with a cup of coffee when you ask her to. The pool, the Jacuzzi and the pop-up spa in the courtyard are also a nice plus to ensure a relaxing stay. So to summarize the beautiful surroundings of the wine district, the welcoming atmosphere and the high-tech luxury makes theLAB Lifestyle hotel the perfect place for your trip to Capetown, South-Africa.

State of the art technology meets excellent service. This is truly a place to visit as it is truly a unique and wonderful experience

Very nice place, very fine staff and lot of high tech features in the rooms. So nice.

Brilliant venue and accommodation.

Didnt stay and only visited but it looks amazing! If you want a feel for future life, go no further than here!

Its a taste of the future today. loved it.

Food was OK. Service was good. Very clean rooms.

Magnificent mountain view and superb service .

Beautiful and quiet place to visit

Wonderfully Different !!!

This hotel told us our prepaid room was unavailable on arrival.

Get a glimpse of the future and stay at LabLife. Use Alexa to turn lights on and off, make coffee and run your shower.

A lot was went wrong there and we did complain

Nice

Well located, top reception, worth repeating

Supercool experience in fully furnished accommodation. Great equipment. Good wine selection and helpful staff. Here you can endure it for a few days. The breakfast was delicious. Pool and jacuzzi, as well as the terrace are very clean and pleasant.

The basic idea is a nice idea ... The implementation is very difficult.We had room 16 - this is not in the main building but in an old, renovated bungalow across the street. Point 1 is stupid.Point two - Alexa hears better, sometimes worse and doesnt make coffee or Netflix. It works better at home. Maybe its due to the language barrier 🤷🏼‍♀️But the really dumbest thing is the bathroom. There is no door to the room, so you have to be very intimate to share it and have a certain pain threshold when it comes to smell. In addition, there is a toilet and shower (2x showers - so two people could shower) without a partition in one room. If you shower together, however, there is so much water on the floor that cannot drain away, so that half the room is flooded! Since the water drains off slowly, a lot of dirt remains on the tiles (hair & co). If one has showered and the other then wants to go to the toilet, he has to be prepared for wet feet 🤔In addition, the room is on a main street and the noise level is extremely high. Generally the whole house is very noisy.Otherwise the service was okay but superficial and fake friendly. The self-service breakfast was delicious, the rest so-so.We would not book again!