The speed of service at this outlet was APPALLING! We were in the drive thru for about 25 minutes.At each station I expected something to change - like a fool. The only window that provided fast service was the pay gate - go figure.I wondered whether it was new staff, or staff in training, but then I realiaed that the drive thru was receiving poor service from the kitchen.There were only about 5 cars in the queue too.I wouldve complained then and there, but I was heading back to Gqeberha and needed to get back on the road.Just dont go there....
Can be full on busy weekends but they try get the orders out quickly and calmly
Not satisfied at all with drive through service. My meal did not have salt or pepper for a breakfast meal, the eggs 🙆 I am speechless. Not cool at all
Very disappointed.first the lady gave me the wrong order,4 large strawberry milkshakes instead of chocolate,then she got the odesity to tell me to park my car and go upstairs to change it,i refused,i told her and even showed her my slip,after about 20 minutes our milkshakes arrived but mine didnt taste nice,i was to mad to complain again just in case i get a special order if you know what i mean,bottomline terrible service if i can give them 0 stars i would
Fantastic place and clean. Cashier was nice
2nd time Ive been there, they were still slow, slow to take the order, slow to take payment and very very slow to bring the order. And on top of that we got half filled chips but we ordered large. And I dont understand why they were slow, we were the only car at the drive thru at that specific moment.
Friendly service; however 20+ min at a drive-thru has to be some sort of record.
I got a bad service in Mc Donalds Oxford Street 02 September 2021 i rhen called around 17:40 to get the name of the cashier by the drive through.This lady even threatened me that she will find me and will show me shes not scared of me i dont know where all that was coming from from just telling her she shouldnt give me an attitude when i am asking for price of a Spicy folder Reg meal.03 September 2021 i got thru and spoke to a manager that promised to give me the cashiers name. Been waiting since past 9 am till now.Their phone is engaged not going through.
If youre out of goods, a sign should be put up especially for the drive-thru. Ordered an alternative that was also almost stock, watched the employee scrape chocolate sauce with a teaspoon for ice cream Sunday
Staff was friendly and the service was Quick. Was not the full and the place was clean. I will definitely go back there again for a take a way
I love McDonald, I really do.. but this thing is driving me away. I can’t order a large meal and you give this really... where is sauce? Where is rest cucumber? And the rest of what supposed to be there? No man!!!! where is the rest of my fries? Please don’t fool people!!! We have problems to deal with not worry about money I lost @ McDonald’s lousy meals.. Jeez I’m raging.
I looked for the Big tasty and I couldnt find it..Im from Brazil and Mc Donald Should have the same menu everywhere
The restaurant is clean and has a nice view of the city, the staff is very friendly
Quick and simple.. i went through the drive through.. really easy and the food was good too
Just quite not normally crowded, you cab easily enjoy your meals with your family, friends, partners or colleagues instead 🙏🏾👌🏾🍟
Very slow service, I took 50 minutes on a drive through for just Oreo Mcflurry, they say they were short staffed.
Convinient and accessible location to everyone, especially those who are driving through the CBD, using the coastal route to get to Gqeberha and ultimately Cape Town. Excellent and quick service they provide.
The service was terribly slow. The stuff was mean and EXTREMELY SLOW. VERY DISRESPECTFUL! Has no regards for waiting customers and has attitude. WOULD NOT RECOMMEND THIS MAC DONALD AT ALL!!! THEY NEED TRAINING AND THE TILL LADY THAT ASSISTED ME PAID NO ATTENTION TO MY ORDER. MY CAPPACINO WAS TERRIBLE! I AM EXTREMELY UNSATISFIED.
Staff unfriendly. Not willing to help
Quick drive through. Efficient
Last night at approximately 18:13 i ordered 1 quater pounder with cheese meal, 2 x quarter pounder and a 10 piece spicy nuggets. Get home and no nuggets... not the first time the McD has stolen from my order and as per usual i do not expect a response. So go check all your cameras and congratulate the person who stole my nuggetsWhat amazes me is why you ask me to contact your customer care line, because clearly you dont care about customers as i am still waiting for someone to get back to me. Pathetic
Lunch with my daughter after her appointment from the Dr
They gave me an incorrect drink and they were busy chatting to each other while serving me
I only went for a Take Away meal usong the driver through. The service was fast enough
Sunday 11 0f April 2021 amazing service I had received, thank you MacDonald team that was working.
Customer service is 100%and the staff is super friendly
The meal was great, customer service good
Great serviceLunch times very busyTry to go a little bit earlier
Quality service with a smile. If you compare it to the McDs in Vincent the drive through is quicker, a little tight to drive around but not terrible.Four star because I have had a burger there that was like carboard. I think perhaps their stock moves a little slower becaus there is a KFC across the road. I just got there early morning and got one of yesterdays burgers
You always wait a long time here, I dont know whether they always short of stuff
Good good, nice and welcoming staff. Clean and extremely tidy
McDonalds used to be one of my favourite places to eat at but since all the filthy things reported on fb and knowing that the thief pinocchio owns shares I do not support this place.
I like going there because of the drive through and that theres parking just to stop there and eat... I would recommend faster service at the collection point, please? People are hungry and want to eat... Thanks 😋
Their service is always excellent, food is made with love and convenient.
Sound on drive-thru intercom not great
Service is amazing. Food is excellent
Accessible. Convenient location. Drive thru a bit slow.
I always enjoy Mc D
Used the drive through facility, the guy who was taking my order made a mistake and gave me the wrong order. Had to go back to change it, was actually impressed with the pens that they use because they have a sanitizing spay on them! 👍👍
Lovely vibes great food and I love the Mary Oliver qoute on the wall
I want more it was great
Very slow and it seemed like only one person was doing everything
Good service, place to go to after a grove if you hungry ofcoz
I always enjoy being there. They prepare their products well and the staff is very friendly.
Moody cashier... Service from the kitchen was quick and excellent... Never waited for long.
Terrible service Im not sure if they understand the meaning of the words fast food.... It took almost 45 min for 2 burgers and chips 😭😭😭😭 definitely not going back there again.
I was happy and service is good
Terrible service, staff there full of attitude. Not adhering to Covid regulations, no sanitizer at entrance, you walk in then find sanitizer, no temperature reading done.
It was not because i didnt get the fries which i was looking for.
We ordered two Stoneys for some our drinks and they gave us Fanta Oranges instead, when we politely the sister who was at collection part of the drive through to fix the mix up she decided to be rude to us despite us being polite
Drive thru was very quick; just as it should be!
It is was nice being there and enjoyed their burger
Nice Nazo meals
Fast service.
Thats my home town
Can youll fix the redemption scanner at the drive thru. Its really a mission to go around and park your car, then go up those 100 steep stairs as if Im tryna exercise my glutes and find a queue or arrive dead from exhaustion. None other than that youll are cool and I love yall but just the scanner and youll get that 100% 5 star coz its been over months now.
Waited for more than half an hour for my order, if one of the ladies,who was cleaning, didnt ask to check my slip, it would have probably been an hour.
Parking is a challenge here. Their service is slow.
Quick and friendly service.
Ive rated 5 stars because it is thee best restaurant, the staff is friendly, they make you feel comfortable and all, and they always check if you are satisfied with your meal
It was good, we were satisfied.:)
Excellent service with their Drive-Thru
Customer service was terrible and rude but the food was good
McDonald is all about perfectionGreat food and great service
Theyre service soaks its too slow weather you go inside or thru the drive thru
Area and size are tii small there was an awful smell
Not the first time I experience this where my order is wrong, then I get told to go through the drive through again even though they got the order. Im sorry refuse, worst customer service Ive had.
Good speedy service despite getting the drinks mixed. Everything else is good
Nice location, but staff is little sloppy
They gave me the wrong order. Twice
Had no running water, thus no drinks. Had no normal patties, thus no normal burgers
Except slow service everything is good
Their service was top notch
I had a great meal with great cashier assistance
If only they would fix the pothole in their drive thru 😭
The service is fast besides for a customer who held up the entire que complaining about a size of a meal the one time we were there.
Very tight drive through
Quick service
Quick but can do much better
👌👌 Good service and neat,clean place
Fast foods devine
Fast nice and clean...DELICIOUS
The slowest Mc Donalds I have ever been to.
They have a great service time and are superbly located.
Have never been able to get any order right of mine no matter how simple it has been. Really hope they management is able to get things ironed out because the food that i have received has been nice just not what i wanted.Please McDonalds
Quick service
It was fantastic
Service was very slow
Work in progress