National security and fire is my place of work I give my heart and soul for the brand I wear as a reaction officer I try my best to be as quick as possible for all my alarms and callouts all my clients come first and I will strive to achieve excellence in everything we do as a company. Always striving to make South Africa a safer place Together 🇿🇦🇿🇦🇿🇦🌍

Absolutely poor service. Im sick of this company. I cant get anyone to come out for a service call despite booking multiple call outs. Staff on the phones are rude and transfer you without notification.

Pathetic Company! Every year with anual communication fee I get severely overcharged with endless struggles to fix it. This is the final straw and Im cancelling their services. They are way too expensive in any case to deal with such hasles. Im also going to complain with Consumer Protection Board.

Think hard before you decide to change over. The biggest mistake Ive had the misfortune of ever making

National have illegally debited my account with 907.34 on the 1st of September, all correspondence from me is ignored, I will be reporting to my bank and hello peter website.. one star is too much for such service..

Cannot get through to the call center in an emergency and when you do get through eventually you are transferred and left to wait where nobody answers or gets back to you....

Its been 3 days, Im still waiting for them to get back to me urgently

They never came back to me not good

They helped me very quickly

Slow to respond and they dont get back to you. Emergency call center also takes forever to reach which is disappointing.

Pathetic service and a bunch of incompetent staff.

90% of the time alarm does not work, app does not work. A complete waist of money.

Really bad service

Had a great, experience. Their employees are very friendly & helpdufull.

Great service and clear explanation

Their accounts department just dont respond.If they respond its not what uou asked for.

Quite possibly the worst security company out there. Incompetent service all round, from accounts to armed response, absolutely nobody knows what they are doing and management are equally as uncaring and useless. I would recommend everyone avoid this company at all cost. I would have given zero stars if it were possible.

Excellent Portuguese restaurant with great specials

Excellent

Atrocious customer care - I was put through to the Durban branch, but had to wait 12 minutes for someone to answer. Eventually I put the phone down. Their phone music was getting the better of me.

It takes an average of 10 minutes on hold before you get through to the technical department (I have phoned them many times). They give you a date when the technician will arrive and then he does not pitch.

Inept and too expensive

Unfortunately there was a mishap with the service arrangements and despite numerous follow up calls it was eventually carried out more than 10days after request. Technician was curtious and got on with the job at hand.

Pathetic customer service.

Great company

Terrible service. Dont answer calls. Or return calls

Friendly helpful staff. Great security company.

Pathetic

Non functioning alarm system and they demanding money to be paid for services

I tried repeatedly to get through to the control room. Press the option then the line starts beeping with an engage tone..

So far VERY unhappy!!! NOTHING is working the way it is supposed to. 😡

We cancelled our armed response due to us selling our house and relocating, we have been overcharged for an additional 2 months as well as being charged for the annual radio license, we have been made numerous promises and still we wait for a reimbusersment, extremely poor service

Poor response...

Customer service

Technician said coming back still waiting

Friendly staff group.

Alarm call out great but repair service poor!!!!!!!!!!!!!!!!!!