Great service, very friendly and helpful staff.Good range of footwear
They selling the same shoe design of shoes since 2016
Excellent service. Staff is friendly and helpful
Do not want to assist me, not professional at all. POOR customer service telephonically
Service up to standard 👌
Can the people working in this shop (Spitz) understand that this is big shop, selling top elegant items. The shop is there to sell good & elegant items so that it will make profit for the owners... I nearly left the shop without item I drove (there) for to buy (in cash, but using my account card)... I was told that they cannot allow me to buy the item, bcos I couldnt produce my ID or drivers license (that I left in the car which was parked very far from the shop). Up until I walked out to verify with KG shop if what I was told was true, and to find out if is there anything I can do about the situation; and thats when I was advised (by KG) that if I pay first, then I will be able to buy the item...but nobody advised me so in Spitz that I had that option. Ive made a full payment, and I finally was able to buy the item....but after unreasonable delay.... if any new changes or requirements are made & implemented, please advise us (by sms or emails, etc.) before we even drive to shops. I dont have a problem with any changes, but just let us know to avoid any unnecessary delays & inconvenience. We end up fighting the Sales Persons, bcos of frustration that could have been avoided if the information was shared earlier. Thanks for selling us good & elegant items... real appreciate. Plse, bring back VIP.
If possible I would rate no stars! Worst service ever from the so called assistant manager. Who blames a customer for a defective product? Wait wait..the assistant manager from spitz at the pavilion!
Terrible sales people not very helpful u have to wait for so long. I wonder if there is a manager.
Love it
Perfectooooo
Happy with my shoes
They carry a shoe