Dont forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ .ᴄᴏᴍ when booking your place. This web site will compare thousands of booking websites and usually will have prices much cheaper compared to others! Thank me later! This resort is one of the highest rated in the area. I have been coming here for a long time. If you decide to stay here you will love it Im sure!Absolutely gorgeous vibe and the view is so beautiful. Captivating see view and hearing the waves dash against the rocks while asleep is so therapeutic. Breeze is fresh and watching the sun rise is just beautiful. Staff are friendly and the food also delicious. The gym and massage activities I enjoy
Extremely disappointing. Carpets are filthy. Room is below the current ⭐️ rating. Had dinner at the Sugar Club restaurant. Was informed we had to dress in formal attire to gain entry, no slops & shorts so my husband had to dress up. Not long after a guest arrived wearing shorts & talkies & was allowed into the restaurant.The Waiter did not explain that we could order other meals outside of the “so-called fine dining” menu until we asked.Finally, the cherry on the top - We were informed that we could charge our dinner to the room to settle on checking out. We were mortified when the waiter arrived a few minutes later at our room to say we had to pay upfront as no prior arrangements were made. Extremely embarrassing for a measly amount. Clearly guests are of no importance.Will definitely not recommend the Beverley Hills.
If you are looking for the height of luxury and service then this is the place to be! great view, great vibe, great service, great food and awesome atmosphere. A great option if you want to be in the heart of Umhlanga
The breakfast was absolutely amazing. The service was great. You get treated like royalty. Everything was so elegant and clean. You could definitely tell you were in an upmarket environment.
I love it. Im definitely coming back.
Great service good food and very luxurious rooms
Oh the top of the range in the family of Southern Sun in KZN SECURITY and the Customer is treated 👌 like a King🤴👑🦁
Absolutely gorgeous vibe and the view is so beautiful. Captivating see view and hearing the waves dash against the rocks while asleep is so therapeutic. Breeze is fresh and watching the sun rise is just beautiful. Staff are friendly and the food also delicious. The gym and massage activities I enjoy
Great customer service. You can get a foot massage while overlooking the sea and having a drink
Bathrooms to small, you can dress in it. The rooms are the same not enough space to move around. I will not be going there again.
Nice place friendly staff,wish you can have more bigger tables to accomodate families at your restaurant
The waiters toom to long to bring my order but the place was epic, food was good too
If, from a distance, the Beverly Hills seems like a throwback to the eighties, youre not wrong. It has been around for a while, which means you can be certain they have earned the 5 stars next to the front door.Lunch at the Sugar Club is an adventure in flavour. Their culinary competitors and Umhlanga residents alike all recommend them. And now, so will I.Try the crumbed mushroom burger. Just do..
The hotel is extremely. The staff is active and helpful. Thank you guys, you make this world a better place 🙏
The staff here is amazing so friendly and always ready to assist. The food was great, and overall the service is 5 star. Value for your money. Wish I could take the staff home with me 😉
Fantastic Hotel right on the beach, one of the best places we have stayed in Durban. Service is great and most of the staff are passionate. This makes your stay even more comfortable.Kudos go to Lawrence and the team members especially at breakfast.Well travelled!
A must stay in Umhlanga Rocks.The views.Best place to watch the sun raise.
Brilliant service, excellent standards and generous servings. Nothing like high quality dinning!!!
The atmosphere was out of this world, the food oh my😋😋. Our waiter Xolani was very respectful
It was a beautiful place to be; very classy and the professionalism is on another level.
Incredibly well located hotel. Old 80s charm with magnificent views friendly staff. Direct access to the Umhlamga promenade with a beautiful pool and loungers positioned just above it.Regrettably not enough attention to detail one would exterior of a 5 star hotel.WiFi was frustrating. Had to reconnect/ restart devices multiple times during my stay to stay connect - often too slow.Plugs in room not close to bed to comfortably charge phones etc over night. TV stations limited and not tuned in properly.Breakfast a little strained, not particularly generous - possibly COVID reasoning - with allot of plates wrapped wrapped in plastic - so much plastic - I know there are other ways as seen at other hotels.Might be back, but mainly for the view and location.
Still a grand and classic experience...Food outstanding....Service outstanding. Rooms need a revamp though. Ambiance of the hotel world class...
Stayed there before with my wife,found it to be very satisfying.
Worst food in south africa, like the whole south africa. I think a first grader can do better.
Had a beautiful champagne breakfast overlooking the ocean.Service was great,food was excellent and the bubbly was lovely and very bubbly and put the cherry on top.Lots and lots of laughs with the staff.Such a beautiful hotel in a lovely location.Couldnt have spent my 50th birthday with my friends any place better
Best welcome, best service
Glorious.Excellent service.Pricey but worth it.The jewel of Umhlanga.
Wow wow wow........everything was on point. Exceptional service
We had a awesome stay. This is an absolute must if you are in the area or planning to go to Umlhanga. Great food great service great hotel.
Awesome stayFriendly staffExcellent service
Had a fantastic high tea at the hotel.
Loved it.From the food to their service.The staff from the initial phone booking with Sicelo to our waiters.They strike a good balance from attending to your table to letting you enjoying your time with your people!!!
Excellent service and food as always. Best location in Durban. Highly recommend.
Very good service and lovely afternoon and food
Excellent service plus top quality beakfast.
Popped in for Coffee and Cake.Service was slow.Coffee was good.Ambience is great for uninterrupted conversations
Very disappointing on our arrival as we were told the booking was cancelled online but it was active on our side,The manager made it clear that they dont have any accommodation for us and theres nothing she can do....My husband insisted that she must read the response which we received online and after reading it she told us to wait theyll prepare a room for us....So if the hotel was fully booked ,how did she managed to arrange a room for us?why she couldnt consider that from the beginning??? If it wasnt for my husband forcing her to read the response from the online booking we would have been turned away.....
Thank you for making our anniversary special. Thank you to Sugar club restaurant for mouth watering foods, exquisite breakfast. Thank you to the cleaners.
The place is beautiful .more them the word itself .
Great place and yumlicious food
A beautiful seren hotel situated near the beach.... Great comfortable seating and excellent service when it comes to. Dinning.
Definitely not a fine dining restaurant, no attention from the waiters, food not up to standard, curries served were not good, standard is low. Exploiting people with the prices and the toilets were in poor condition
Overall a disappointment. We called reception several times for a leaky AC and to vacuum the floors & clean the bathroom when we checked as it was dirty. Once they repaired the AC - they used our bathroom towels to dry the floor and left it there dirty. Breakfast was atleast. Service at the pool area was very poor unfortunately. And pool chairs / towels were all dirty. There were a lot of complaints from other guests at reception too and unfortunately management didn’t seem to care. This was once a 5 star hotel - unfortunately its seems to have dropped to a hotel on par to 2 or 3 star hotel.
Simply in a class of its own ..Every thing from the excellent menu to the personal service ..Fine dining at its best
Lovely High tea! Most enjoyable!
Beautiful experience at Beverly Hills Hotel and their Le Petite Chef. I highly recommend booking. Not to be missed.
I enjoyed the place, the desert but my main meal was not no my taste. I wish I could have replaced the noodles with chips.
The seafood pasta was delicious and spicy, the perfect representation of Durban. Not forgetting the outstanding views of the ocean just a few steps away
Great place to be,I always enjoy my visit .the food and the staff are great 👍 👌
Spent three amazing days here in February. The place is amazing! Rooms are private, cosy, and well stocked!The food was always fresh and the dining area was well ventilated.I thoroughly enjoyed my stay and look forward to my next visit!
We went to have dinner. Like the time before that we were not disappointed. Great vibes with plenty of parking space.
What an amazing stay!! Staff were so friendly and accommodating from the time that we arrived! Best was the service that we had for breakfast. Lawrence was an outstanding host who went out of his way to take care of us, and chef Hagashen Moodley specially prepared a breakfast meal that was not even on the menu!! Made our stay so memorable! Thank you to the staff at Beverley Hills!!!
Chose to stay here for my birthday and the team at Beverly Hills made me feel extremely special. All-round good experience. Excellent breakfasts. Astounded by the personal touch of a handwritten birthday card from the GM, delivered with cake and champagne to my room. Many thanks, it was greatly appreciated.
Tranquillity, Serenity, Beautiful scenery and definitely amazing hospitality. The fine dining experience is definitely a bucket list item
Awesome service, delicious food, great views and excellent preparation by the staff for a memorable family birthday get together.
High tea well presented. Fantastic service
As always loved it. Great service. Wonderful hospitality
Thee most clean Ive seen
Wow what a awesome romantic hotel. The staff is friendly. Enjoyed the experience and the pool is lovely. Really a gem.
Staff are cheerful and attentiveHad an amazing lamb curryI loved having a foot massage overlooking the ocean
I had the most amazing service and food!Our host Standerton was brilliant, he is a whole mood and a vibe.We had the breakfast, it was worth every penn. The ocean view is amazing at the hotel, it is literally by the sea shore. The pool, I am yet to see a pool cleaner like the Beverly Hills Hotel pool.
When reading this review, please - if you wish - read some.of my others too. I would like.for you to see that my comments are as objective as possible.I have stayed in many hotels worldwide and this is THE hotel right at the top of my list that I would NEVER return to.For what one pays and the fact that it is 5 star hotel, one would not be misplaced I believe to expect treatment of a nature superior to that of what would be deemed standard.I stand totally corrected, but for hotel guests to have to book for dinner is not something I have encountered before but it seems the establishment is more wanting to please group bookings at their restaurants. We thus on night 1 walked to another restaurant and we were not sorry.Night 2 we ate at the hotel (took a chance and was given the last table available). However, service was focused on 2 group tables and I was left having to be happy with just 1 beer.Breakfast requires quite a wait, as they cannot accommodate enough guests at a time.Room aircon (in a very humid climate) is not at all adequate!In 5 star establishments it is the attention to detail that sets it apart from lesser stars.... then how come.the light in the room does not work?Staff, it must be noted, is.the one thing where this hotel can stand proud.Thanks for having us BH but be assured we will NEVER be back.
5 star ratings. Not much more to say about this exclusive venue
Excellent service and great entertainment
My family and I had a lovely two nights at the Tsogo sun Beverly Hills Umhlanga Hotel, the ocean view from our rooms was spectacular, and the rooms were quite modern and comfortable. Hotel service from staff was excellent. We enjoyed the breakfast setup and were very impressed with the covid protocols set out for this.Only suggestion I have is to include a sanitiser within the elevator.
Hotel is beautiful but the food at Sugar club food is absolutely terrible ..not worth the moneyIts was my birthday and my hubby taken me for supper at Sugar club restaurant ...its a real disappointment on how much you pay and what you get to eat..really didnt expect this..i would never eat here again
Absolutely wonderful !! We were treated like Royalty!! All the Staff extremely professional, friendly and nothing too much trouble for them to keep their guests comfortable. Food excellent. Thankyou John(General Manager) and all you wonderful Staff🙏🥂❤
One of the nicest hotels. Great service and atmosphere. Awesome views of the ocean
Good place , professional staff members and friendly. Clean and good food.
5 star hotelGood wineGreat serviceMeeting place
Absolutely delightful!! Delicious food, outstanding service and a wonderful day.
Great ocean views on the terrace.
Old charm decadence. Relaxed and comfortable. Beautiful sea views and teatime treats. Obliging and friendly staff.It was perfect for our girls get together.
From a 5 star I was really dissapoint, the service was poor, we waited very long to get a table for Dinning they need to really up their service
We only went for lunch. The service was slow and the burgers were pretty uninspiring. The view however is magical.
Very professional staff! And very nice hotel
What an absolutely amazing breakfast and the views are spectacular.
Great experience, fantastic staff. Value for money