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Beverly Hills Hotel
1 Lighthouse Road uMhlanga Rocks, Durban, 4320, South Africa
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wi
Review №1

Dont forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ .ᴄᴏᴍ when booking your place. This web site will compare thousands of booking websites and usually will have prices much cheaper compared to others! Thank me later! This resort is one of the highest rated in the area. I have been coming here for a long time. If you decide to stay here you will love it Im sure!Absolutely gorgeous vibe and the view is so beautiful. Captivating see view and hearing the waves dash against the rocks while asleep is so therapeutic. Breeze is fresh and watching the sun rise is just beautiful. Staff are friendly and the food also delicious. The gym and massage activities I enjoy

Mo
Review №2

Extremely disappointing. Carpets are filthy. Room is below the current ⭐️ rating. Had dinner at the Sugar Club restaurant. Was informed we had to dress in formal attire to gain entry, no slops & shorts so my husband had to dress up. Not long after a guest arrived wearing shorts & talkies & was allowed into the restaurant.The Waiter did not explain that we could order other meals outside of the “so-called fine dining” menu until we asked.Finally, the cherry on the top - We were informed that we could charge our dinner to the room to settle on checking out. We were mortified when the waiter arrived a few minutes later at our room to say we had to pay upfront as no prior arrangements were made. Extremely embarrassing for a measly amount. Clearly guests are of no importance.Will definitely not recommend the Beverley Hills.

Le
Review №3

If you are looking for the height of luxury and service then this is the place to be! great view, great vibe, great service, great food and awesome atmosphere. A great option if you want to be in the heart of Umhlanga

Jo
Review №4

Sheer dining pleasure. High end customer experience. Incomparable ambience

فا
Review №5

The breakfast was absolutely amazing. The service was great. You get treated like royalty. Everything was so elegant and clean. You could definitely tell you were in an upmarket environment.

Lu
Review №6

Awesome experience! High Tea was Amazing. Delicious tea treats and savory snacks. Thank you to the chef for accommodating our dietary needs at short notice.

ZE
Review №7

I love it. Im definitely coming back.

Ry
Review №8

Birthday celebration. Beautiful night

Ni
Review №9

Great service good food and very luxurious rooms

Pe
Review №10

Oh the top of the range in the family of Southern Sun in KZN SECURITY and the Customer is treated 👌 like a King🤴👑🦁

cl
Review №11

Absolutely gorgeous vibe and the view is so beautiful. Captivating see view and hearing the waves dash against the rocks while asleep is so therapeutic. Breeze is fresh and watching the sun rise is just beautiful. Staff are friendly and the food also delicious. The gym and massage activities I enjoy

hu
Review №12

Great customer service. You can get a foot massage while overlooking the sea and having a drink

Pr
Review №13

Bathrooms to small, you can dress in it. The rooms are the same not enough space to move around. I will not be going there again.

nd
Review №14

Nice place friendly staff,wish you can have more bigger tables to accomodate families at your restaurant

St
Review №15

Very nice views. The food was good. Definitely recommend them.

Nt
Review №16

The waiters toom to long to bring my order but the place was epic, food was good too

He
Review №17

If, from a distance, the Beverly Hills seems like a throwback to the eighties, youre not wrong. It has been around for a while, which means you can be certain they have earned the 5 stars next to the front door.Lunch at the Sugar Club is an adventure in flavour. Their culinary competitors and Umhlanga residents alike all recommend them. And now, so will I.Try the crumbed mushroom burger. Just do..

Nk
Review №18

The hotel is extremely. The staff is active and helpful. Thank you guys, you make this world a better place 🙏

Ty
Review №19

Lovely brekfast. Staff friendly. Well priced.

Xo
Review №20

The staff here is amazing so friendly and always ready to assist. The food was great, and overall the service is 5 star. Value for your money. Wish I could take the staff home with me 😉

As
Review №21

Fantastic Hotel right on the beach, one of the best places we have stayed in Durban. Service is great and most of the staff are passionate. This makes your stay even more comfortable.Kudos go to Lawrence and the team members especially at breakfast.Well travelled!

As
Review №22

A must stay in Umhlanga Rocks.The views.Best place to watch the sun raise.

Sa
Review №23

Well kept and maintained hotel with splendid views of the ocean. Relaxed atmosphere to wind down and service par excellence. Hangout for most business meetings and meeting venue for the rich and famous. Want to bump into a well known personality, this is the place to be!

Al
Review №24

Brilliant service, excellent standards and generous servings. Nothing like high quality dinning!!!

No
Review №25

The atmosphere was out of this world, the food oh my😋😋. Our waiter Xolani was very respectful

Hl
Review №26

It was a beautiful place to be; very classy and the professionalism is on another level.

Ch
Review №27

Incredibly well located hotel. Old 80s charm with magnificent views friendly staff. Direct access to the Umhlamga promenade with a beautiful pool and loungers positioned just above it.Regrettably not enough attention to detail one would exterior of a 5 star hotel.WiFi was frustrating. Had to reconnect/ restart devices multiple times during my stay to stay connect - often too slow.Plugs in room not close to bed to comfortably charge phones etc over night. TV stations limited and not tuned in properly.Breakfast a little strained, not particularly generous - possibly COVID reasoning - with allot of plates wrapped wrapped in plastic - so much plastic - I know there are other ways as seen at other hotels.Might be back, but mainly for the view and location.

Ca
Review №28

Everything about my stay was fantastic. The view is breathtaking. Warm staff members always going the extra mile to assist. Food was amazing. Thank you for making our stay a memorable one.

Sa
Review №29

Food very good waiters very polite nice atmosfere love you health drinks neat and clean

Bo
Review №30

Ohh my God, the workers in this place are just heaven. They welcome you with a bright smile and make you feel welcomed. The Spa Ceylon even was amazing, the food was divine and I just wish I had spent the night so I could experience it all but for today I was left speechless

Je
Review №31

Still a grand and classic experience...Food outstanding....Service outstanding. Rooms need a revamp though. Ambiance of the hotel world class...

Xo
Review №32

The place was amazing their service is da best

Jo
Review №33

Stayed there before with my wife,found it to be very satisfying.

Ne
Review №34

Worst food in south africa, like the whole south africa. I think a first grader can do better.

su
Review №35

The customer service here is phenomenal. The attention to detail is amazing! The interior of the hotel is lovely and the breakfast buffet is delicious. The exterior of the hotel needs some TLC. The spa is amazing and in a great setting.

Th
Review №36

Professional service overall, laid back with amazing views

Di
Review №37

Had a beautiful champagne breakfast overlooking the ocean.Service was great,food was excellent and the bubbly was lovely and very bubbly and put the cherry on top.Lots and lots of laughs with the staff.Such a beautiful hotel in a lovely location.Couldnt have spent my 50th birthday with my friends any place better

Lu
Review №38

Best welcome, best service

No
Review №39

The service was slowly but after we complained they redeemed themselves. Their food was alright, though we complained about one of the dishes served, no apology and acknowledgement of this concern, disappointing. But the ambiance was great. They must work on their service!

Dr
Review №40

Glorious.Excellent service.Pricey but worth it.The jewel of Umhlanga.

Wh
Review №41

Wow wow wow........everything was on point. Exceptional service

ay
Review №42

It is a beautiful Hotel in Umhlanga, beach is in a walking distance,they also cater for people who want to celebrate parties, Spa is also available for the people who booked in the hotel .

Fr
Review №43

We had a awesome stay. This is an absolute must if you are in the area or planning to go to Umlhanga. Great food great service great hotel.

Sh
Review №44

Awesome stayFriendly staffExcellent service

Ed
Review №45

Had a fantastic high tea at the hotel.

Pe
Review №46

Really had a great time here they have such friendly stuff , great service , tasty food and they really pay attention to detail. Such a wonderful place

Sf
Review №47

Imagine if I enjoy being there as a worker how much fun it is if you there for your pleasure

Yv
Review №48

Loved it.From the food to their service.The staff from the initial phone booking with Sicelo to our waiters.They strike a good balance from attending to your table to letting you enjoying your time with your people!!!

Ne
Review №49

Excellent service and food as always. Best location in Durban. Highly recommend.

Sh
Review №50

Very good service and lovely afternoon and food

Lu
Review №51

First time experience and it was worth it. Aesthetically pleasing and great food !!

So
Review №52

Excellent service plus top quality beakfast.

Tr
Review №53

Beautiful location. Best sea views. Great breakfast.

Sh
Review №54

Popped in for Coffee and Cake.Service was slow.Coffee was good.Ambience is great for uninterrupted conversations

St
Review №55

Very disappointing on our arrival as we were told the booking was cancelled online but it was active on our side,The manager made it clear that they dont have any accommodation for us and theres nothing she can do....My husband insisted that she must read the response which we received online and after reading it she told us to wait theyll prepare a room for us....So if the hotel was fully booked ,how did she managed to arrange a room for us?why she couldnt consider that from the beginning??? If it wasnt for my husband forcing her to read the response from the online booking we would have been turned away.....

Fe
Review №56

Thank you for making our anniversary special. Thank you to Sugar club restaurant for mouth watering foods, exquisite breakfast. Thank you to the cleaners.

La
Review №57

Exceptional Service👌🏽 the staff is very nice and efficient👏🏽🍷 we went to the restaurant and the food was amazing! The chef dishes are the best🤗💯 Big value for money.

Sa
Review №58

The place is beautiful .more them the word itself .

as
Review №59

Great place and yumlicious food

Su
Review №60

A beautiful seren hotel situated near the beach.... Great comfortable seating and excellent service when it comes to. Dinning.

Ka
Review №61

Definitely not a fine dining restaurant, no attention from the waiters, food not up to standard, curries served were not good, standard is low. Exploiting people with the prices and the toilets were in poor condition

La
Review №62

Overall a disappointment. We called reception several times for a leaky AC and to vacuum the floors & clean the bathroom when we checked as it was dirty. Once they repaired the AC - they used our bathroom towels to dry the floor and left it there dirty. Breakfast was atleast. Service at the pool area was very poor unfortunately. And pool chairs / towels were all dirty. There were a lot of complaints from other guests at reception too and unfortunately management didn’t seem to care. This was once a 5 star hotel - unfortunately its seems to have dropped to a hotel on par to 2 or 3 star hotel.

Yo
Review №63

Simply in a class of its own ..Every thing from the excellent menu to the personal service ..Fine dining at its best

Ma
Review №64

Lovely High tea! Most enjoyable!

Ma
Review №65

Beautiful experience at Beverly Hills Hotel and their Le Petite Chef. I highly recommend booking. Not to be missed.

Sp
Review №66

I enjoyed the place, the desert but my main meal was not no my taste. I wish I could have replaced the noodles with chips.

Si
Review №67

The seafood pasta was delicious and spicy, the perfect representation of Durban. Not forgetting the outstanding views of the ocean just a few steps away

Si
Review №68

Great place to be,I always enjoy my visit .the food and the staff are great 👍 👌

Ch
Review №69

Spent three amazing days here in February. The place is amazing! Rooms are private, cosy, and well stocked!The food was always fresh and the dining area was well ventilated.I thoroughly enjoyed my stay and look forward to my next visit!

Li
Review №70

Beautiful set, luxurious in every way.Food exquisitely prepared and flavorful.Desserts were stunningly displayed and certainly the taste matchedPricey but worth it if you are celebrating something and wanna remember it

St
Review №71

We went to have dinner. Like the time before that we were not disappointed. Great vibes with plenty of parking space.

Ma
Review №72

Exceptional place with out of this world service. Thank you for making our 10 year wedding anniversary a weekend to remember.

Je
Review №73

What an amazing stay!! Staff were so friendly and accommodating from the time that we arrived! Best was the service that we had for breakfast. Lawrence was an outstanding host who went out of his way to take care of us, and chef Hagashen Moodley specially prepared a breakfast meal that was not even on the menu!! Made our stay so memorable! Thank you to the staff at Beverley Hills!!!

Ma
Review №74

We had an amazing High Tea here today. Great service, delicious food and drinks - beautiful weather. Will definitely be doing this again.

Wy
Review №75

Chose to stay here for my birthday and the team at Beverly Hills made me feel extremely special. All-round good experience. Excellent breakfasts. Astounded by the personal touch of a handwritten birthday card from the GM, delivered with cake and champagne to my room. Many thanks, it was greatly appreciated.

Bo
Review №76

Tranquillity, Serenity, Beautiful scenery and definitely amazing hospitality. The fine dining experience is definitely a bucket list item

Th
Review №77

Awesome service, delicious food, great views and excellent preparation by the staff for a memorable family birthday get together.

Do
Review №78

High tea well presented. Fantastic service

Du
Review №79

As always loved it. Great service. Wonderful hospitality

Ma
Review №80

Thee most clean Ive seen

ro
Review №81

Wow what a awesome romantic hotel. The staff is friendly. Enjoyed the experience and the pool is lovely. Really a gem.

Le
Review №82

Staff are cheerful and attentiveHad an amazing lamb curryI loved having a foot massage overlooking the ocean

Te
Review №83

I had the most amazing service and food!Our host Standerton was brilliant, he is a whole mood and a vibe.We had the breakfast, it was worth every penn. The ocean view is amazing at the hotel, it is literally by the sea shore. The pool, I am yet to see a pool cleaner like the Beverly Hills Hotel pool.

Lo
Review №84

When reading this review, please - if you wish - read some.of my others too. I would like.for you to see that my comments are as objective as possible.I have stayed in many hotels worldwide and this is THE hotel right at the top of my list that I would NEVER return to.For what one pays and the fact that it is 5 star hotel, one would not be misplaced I believe to expect treatment of a nature superior to that of what would be deemed standard.I stand totally corrected, but for hotel guests to have to book for dinner is not something I have encountered before but it seems the establishment is more wanting to please group bookings at their restaurants. We thus on night 1 walked to another restaurant and we were not sorry.Night 2 we ate at the hotel (took a chance and was given the last table available). However, service was focused on 2 group tables and I was left having to be happy with just 1 beer.Breakfast requires quite a wait, as they cannot accommodate enough guests at a time.Room aircon (in a very humid climate) is not at all adequate!In 5 star establishments it is the attention to detail that sets it apart from lesser stars.... then how come.the light in the room does not work?Staff, it must be noted, is.the one thing where this hotel can stand proud.Thanks for having us BH but be assured we will NEVER be back.

Ra
Review №85

5 star ratings. Not much more to say about this exclusive venue

RI
Review №86

Excellent service and great entertainment

Is
Review №87

My family and I had a lovely two nights at the Tsogo sun Beverly Hills Umhlanga Hotel, the ocean view from our rooms was spectacular, and the rooms were quite modern and comfortable. Hotel service from staff was excellent. We enjoyed the breakfast setup and were very impressed with the covid protocols set out for this.Only suggestion I have is to include a sanitiser within the elevator.

Ka
Review №88

Hotel is beautiful but the food at Sugar club food is absolutely terrible ..not worth the moneyIts was my birthday and my hubby taken me for supper at Sugar club restaurant ...its a real disappointment on how much you pay and what you get to eat..really didnt expect this..i would never eat here again

Ly
Review №89

Absolutely wonderful !! We were treated like Royalty!! All the Staff extremely professional, friendly and nothing too much trouble for them to keep their guests comfortable. Food excellent. Thankyou John(General Manager) and all you wonderful Staff🙏🥂❤

Ha
Review №90

One of the nicest hotels. Great service and atmosphere. Awesome views of the ocean

Bo
Review №91

Good place , professional staff members and friendly. Clean and good food.

Ba
Review №92

5 star hotelGood wineGreat serviceMeeting place

Pa
Review №93

Absolutely delightful!! Delicious food, outstanding service and a wonderful day.

Gr
Review №94

Great ocean views on the terrace.

fa
Review №95

Old charm decadence. Relaxed and comfortable. Beautiful sea views and teatime treats. Obliging and friendly staff.It was perfect for our girls get together.

No
Review №96

From a 5 star I was really dissapoint, the service was poor, we waited very long to get a table for Dinning they need to really up their service

He
Review №97

We only went for lunch. The service was slow and the burgers were pretty uninspiring. The view however is magical.

De
Review №98

Very professional staff! And very nice hotel

Yu
Review №99

What an absolutely amazing breakfast and the views are spectacular.

Av
Review №100

Great experience, fantastic staff. Value for money

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1 Lighthouse Road uMhlanga Rocks, Durban, 4320, South Africa
  • Site:https://www.tsogosun.com/beverly-hills
  • Phone:+27 31 561 2211
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  • Hotel
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