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Audacia Manor Boutique Hotel
11 Sir Arthur Rd, Morningside, Durban, 4001, South Africa
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No
Review №1

Staff is friendly. Breakfast is good. Rooms and bedding are clean,neat. There is an external shower and tub outside. The landscaping is designed so well. Haibo. Kumnandi laphana!

Ki
Review №2

This hotel is absolutely unprofessional!!!!!The manager Liesel doesnt respond to emails, calls etc it seems to be that shes always on leave.All the staff have no urgency to help the guests.I was promised a refund 2 months ago as they are changing ownership but still awaiting that!!!I have called so many times and emailed but had no response.Liesel is hiding and being absolutely irresponsible as a manager.I urge people to please not come to this place.Its a beautiful hotel but the employees run it to the ground.Absolutely pathetic!!!!!

No
Review №3

A very cosy space and lovely staff.

Pu
Review №4

Best place in Dbn so far 👌 🙌

Si
Review №5

Excellent. Nice big rooms and brilliant staff. Will be my Durban home from home from now on💯💯

Ka
Review №6

Very comfortableFriendly serviceOld world charm

Ti
Review №7

Awesome experience. Good service and top quality service from staff

za
Review №8

Everything is average not bad

Re
Review №9

Such a beautiful place but unfortunately their service is pathetic. We had booked the venue including meals for 32 people. The planning was done via the GM and it was gone over quite a few times between the both us personally and via email. On the day of the function it was total chaos as the GM was off & the lady in charge had no clue what was happening. Firstly none of the guests were screened or sanitized. There were no sanitizer anywhere in sight for the guests. Not one of our arrangements were met. My guests were left waiting for the welcome drinks which was not ready for them. As per the programmer the patio was to be set for us with a mobile bar and platters ready for the guest. We were left waiting around for them to bring out the drinks and platters were not what were promised. It came out in dinner plates! From there it just got worse. The menu which I picked was messed up by the incompetent staff. The guests were seated for the meal and I realized the starters were missing. When I confronted them in thee kitxhwd there was total confusion. The cook had the audacity to ask me how many started I want. I paid for 32 people and I expect 32 portions at least. This was so embarrassing as we had printed out menus for each guest. Instead of hassle back potatoes we got sliced potatoes with the roast. Stuffed chicken became roast chicken pieces with no cranberry or macadamia anywhere in s sight. Salmon terrine become a pancake with smoked salmon. All this done while the guests were waiting to start dinner. Worst experience and totally embarrassing as we paid in advance and it wasnt cheap. I called Liesl the GM and asked her what was going on. Said she will speak to the cook. Afterwards switched her phone off. Really sad as this was a a top placepreviously and is going downhill fast. The room we bookedhad no towels and bath was a mess. Disgraceful! Dirty. Total disappointment. Wont recommend to anyone for the price they charge.I will however give credit to the waiter Malik who was running around all alone with one other waitress trying to service 32 people. There was no communication between the GM and her staff or they just didnt care about their guests. Sad and disappointed!

Il
Review №10

No stars...carpet dirty.. Do not know what yoghurt is...awfull place... Do not go there.

Mp
Review №11

1 waitress for 2 functionsFallen lamp side tablesNo water stock....sparkling nor still

Jo
Review №12

Beautiful place, luxurious rooms and the staff is absolutely amazing. I will strongly recommend this Hotel.

Ja
Review №13

Very pretty. Food was excellent, but outside caterers supplied food. North Indian cuisine.

na
Review №14

Great place, very beautiful and peaceful, friendly staff and chilled environment my wife and I just love the place will definitely be back

Nh
Review №15

Cozy, beautiful and private place to hold small group meetings

Lu
Review №16

Intimate and cosy boutique in Durbans leafy Morningside suburb.

Mu
Review №17

Its one of the best places I have been to in the south coast very peaceful

Mi
Review №18

Traumatic in this cold weather so unfriendly

Si
Review №19

Beautiful and private for celebrations❤

Mi
Review №20

A delight

Lo
Review №21

Old world 🌎 charm...the staff was attentive and patient but some furnishings need to be updated...Wonderful Views to the city

Na
Review №22

Absolutely stunning venue. Been here twice and had an absolute blast. The staff were very welcoming and extremely helpful in every way. The food served was tantalisingly amazing.

Ab
Review №23

Lovely place tucked away in the heart of Morningside. Perfect place for a small getaway. Big plus is the rare photographs of old Durban scattered around the venue. Highly recommended.

Be
Review №24

What an awesome place to stay. Good fun people. Great staff and excellent food. A definite must.

So
Review №25

Shocking service, room not cleaned properly, room service delivered with no cutlery or condiments of any kind. DSTV did not work, jacuzzi not cleaned at all, sheets torn, returning to our room on our 3rd night there and we have 4 hand towels, no bath towels no gowns. 1 small bar of soap to use at basin bath and shower for 3 nights stay. I was so looking forward to my stay at this boutique hotel but was left with a bitter taste as I feel I just wasted R7500.00 on nothing. Breakfast is extremely limited, and average in taste and appearance, there is no minibar in the room, my room service plates sat outside the room for the better part of 12hrs.The first room we were put in had a broken window in the shower, the Jacuzzi plug was broken, the cupboard was broken and so was the safe.The second room had no safe, the manager seemed uninterested in my complaints and the staff did not communicate with her at all the various issues I had.Dont expect a chocolate mint on your pillow at night, you get a hard cheap boiled sweet,I would not recommend this hotel as a 4 star let alone a 5 star as they have displayed on the wall of the establishment.The room was nice but the other things you expect when paying such prices left much to be desired.

Mo
Review №26

Very nice hotel!

Nt
Review №27

The place is lovely, just that theres not much parking space

Ke
Review №28

Stunning historic hotel with beautiful views

Da
Review №29

I have never been so disappointed and humiliated ever before! If you want a special event to be spoiled here the place to go!Booking for was made two days prior to the event!After ordering started, mains and deserts... We were told that the was not enough ingredients in stock for the starters...States were reordered!Then we were told that there was not enough ingredients for the mains...Mains were reordered!Then we were told there were not enough ingredients for the deserts!!!!At that point we left!We were the only table... 8 People.. in the establishment!0 / 100

ra
Review №30

Still awaiting for my refund its been 5 months now as we need cancel our trip due to Covid travel restrictions.

Ya
Review №31

Great venue and amazing accommodation

Vi
Review №32

Beautiful views of Durban city and the ocean . The staff were incredible , friendly and available to assist. This was a work visit, but definitely looking forward to a stay over sometime .

Cl
Review №33

Did not stay but did a setup for a birthday party on behalf of Soirée Concepts. Staff is super friendly 👍🏽

su
Review №34

The place is ecstatic breath taking . Its service awesome

go
Review №35

As an establishment in the residential area of Morningside , Audacia Manor management have an obligation to abide by the municipal rules and regulations. Audacia Manor had a music concert with blaring music until 3.00 am this morning 08/07/2019 ( Monday morning) . This is in contravention to any reasonable bylaw in ANY community. An absolute discrace !!!!!!!Totally unacceptable!!!! The entire community has been up in arms on the community group through the night.

Ma
Review №36

Service excellent,the food was Devine and the view is awesome. We really enjoyed our stay will visit again.

Sh
Review №37

Nice spot

Ab
Review №38

Stunning city views and lovely garden. Conveniently situated

Jo
Review №39

The service has been impeccable. Great location and with restaurants and activities to do near by

vi
Review №40

Absolutely laid back with that old somewhat Victorian Feel. Ideal for matured International Guests. I am surely going to give it a try with my Rourism Business.

Bo
Review №41

A very classy venue for a party, or a lovely & quiet place to get away for a weekend, yet in the heart of Durban.

Ja
Review №42

Beautiful and quaint. Very private. Good views.

Ka
Review №43

Business meeting and breakfast, gorgeous venue and delicious brekkas.

Sa
Review №44

A lovely serene venue in a secluded location. Perfect for relaxed social meetings and I enjoyed my time there.

Ve
Review №45

Great venue to get some good food with a beautiful view of the city. They are also an exceptional wedding venue.

Gr
Review №46

What a stunning venue in the heart of Durban. Perfect for smaller weddings and functions or for a 5 star stay when in Durban

Ea
Review №47

Excellent service excellent meal. Overall an excellent place to be

Gl
Review №48

Hi class accommodation at reasonable rates in a central location.

Xo
Review №49

Excellent hospitality, staff is kind and very friendly. Beautiful cozy environment with a lovely view

St
Review №50

What a terrible experience we are undergoing at the African Pride Audacia Manor Morningside 5 star Hotel in DURBAN . No hot water since we checked in yesterday my sister had to bath with cold water. This morning my daughter and niece also bathed with cold water. I am sick and have fever and when we reported they gave us an 8,8L urn to boil water for ourselves for bathing. It is such a nightmare. I had plans today and now we spending the weekend boiling water for bathing. I am so unhappy. Miss Mdadane

Th
Review №51

Its an awesome place and the service is very good

Si
Review №52

Come relax and enjoy life in a British styled botique. You can come here for small company meetings and conferences or staff parties.

Ja
Review №53

Its a boutique hotel with unique rooms decor gardens pool great service

me
Review №54

Just love the service

Ri
Review №55

I havent been there but it looks fine as hell

Ju
Review №56

Quiet spot in gracious surroundings. Excellent breakfast

Av
Review №57

Physical setting far from reality. Poorly maintained and untidy.

se
Review №58

Too nice. Wouldnt mind going back

No
Review №59

A very quite and sofisticated place...relaxing and chic!

so
Review №60

Beautiful space which provides one with much needed relaxation.

T
Review №61

Awesome service. Highly recommend.

Mp
Review №62

Cool hotel, not far from town, love their breakfast

Na
Review №63

Poor service ..the receptionist tried her beat to assist in the absence of a waitress bt the food was not properly prepared jobs were not cooked correctly chicken was dry and overcooked

nq
Review №64

Its a beautiful place but poor service really poor service will never go there stayed for 25min close to 30min without being attended

De
Review №65

Great place to stay at.

Ka
Review №66

Staying here at the moment. Lovely

li
Review №67

GREAT EXPERIENCCE

Po
Review №68

I recommend this hotel

Da
Review №69

Great place to stay, and great service

No
Review №70

Audacia is cosy and homely

Da
Review №71

The most romantic eatery in Durban!

As
Review №72

Just so old I mean come on people.

Ge
Review №73

For friendly staff only

Ca
Review №74

Quaint but they ran out of snacks at the function I was attending

Th
Review №75

Fantastic setting but deteriorating standards

Ra
Review №76

Great location and good food.

No
Review №77

Very beautiful establishment

Nt
Review №78

Service was not so great, the waiters can do with some training

El
Review №79

5* hotel received 2* breakfast

Sh
Review №80

Stunning beautiful place

Sp
Review №81

Absolutely nice place

Me
Review №82

Stunning Boutique Hotel.

Ia
Review №83

Relaxed and welcoming

Sc
Review №84

Good food and music

Fr
Review №85

Booking process protracted.

An
Review №86

Great location

Ph
Review №87

Stunning

ch
Review №88

Beautiful venue

Go
Review №89

Lovely place

Li
Review №90

Good.

C
Review №91

Awesome

Na
Review №92

The food was divine,,, but the waitress nasty AF

Ti
Review №93

A wonderful setting, beautiful building

Lu
Review №94

Top hotel.

He
Review №95

2016-9-20 excellent!

Zi
Review №96

Beautiful establishment

Le
Review №97

Beautiful...

Mi
Review №98

Fabulous service

Sa
Review №99

Smart

DE
Review №100

Not impressed

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100 Comments
4.1 Rating
  • Address:11 Sir Arthur Rd, Morningside, Durban, 4001, South Africa
  • Site:http://audaciahotel.com/
  • Phone:+27 31 303 9520
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