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Clicks Pharmacy - Queensburgh
Shop 14, Queensburgh Shopping Centre Pick and Pay Cnt, Durban, 4001, South Africa
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Comments
Ni
Review №1

They make you wait outside in the heat and take their own time to open up. Theyre supposed to open up at 9am. A woman literally fainted outside the shop from standing in the heat waiting got them to open up the store. Can clearly see that their customers dont come first in their eyes.

Be
Review №2

Pharmacy busy. Dont receive emails. Staff helpfull

El
Review №3

I love shopping here. Place is always clean and shelves are full. Thank u at the pharmacy as well for gr8 work.

Jo
Review №4

Always frendly and efficient service. Can not complain... they extremely busy always. Suggest more staff needed

Ka
Review №5

Lots of parking available.Staff helpful and friendly.

Mi
Review №6

Telephones never answered- I guess they are too big to care !

pr
Review №7

Expect a long waiting experience at this store, other Clicks stores are more efficient.

Ch
Review №8

1. There is no one enforcing social distancing outside the store.2. There is no communication as to how patrons are allowed entering the store. You supposedly have two queues. One to go to the pharmacy and another to just shop. There already exists a long line outside the store due to people saying they want to just do shopping but instead joining the pharmacy line once in the store in an effort to skip the mentioned pharmacy queue.3. You have blatant notices outside the store, by the SAPC, instructing all patrons to wear masks before entering the store otherwise the pharmacy will refuse service. But your own security guard is wearing a mask for fashion by the looks of it around his chin.

Mb
Review №9

Queensburgh Clicks store has a very bad service. They dont know how to speak to customers in a polite manner or even assist them in a proper way. I was so dissatisfied with how they handled my query.

Bo
Review №10

Generally very busy ☹

La
Review №11

Tried for 3 days to speak to someone. The Pharmacy is rather busy, and understand this, however Clicks needs to become the Clicks of the 70s 80s and 90s. Im an ex employee and we were passionate and driven...What has happened??? Even when they do answer the phone, it sounds as though they are not even awake. Very disgruntled.

Ay
Review №12

Lucky enough to get 1 star - seen as there is no option of no stars. Never ever have stock apparently the supplier is always out of stock. Short dispense medicines without having the decency to tell you, that apparently there stock is finished and can only dispense half of the chronic meds even through the sticker on the meds claims its been fully dispensed.

Sa
Review №13

Very long wait

Pr
Review №14

They drop the phone while you are still holding for someone to assist you

Th
Review №15

Incorrect pricing on shelves. Long queues. No assistance on the floor. No stock on specials, cant buy 3 only 2 on the shelf? Always a bad experience. Going to shop at the pharmacy!

Sh
Review №16

Always dont stock items or out of. Stock

sa
Review №17

They are close to shop but the stock thats on special are always short on shelfs .Staff are not very friendly when asked for help .

Sh
Review №18

The service at the pharmacy is pathetic. Why have a collect queue if you still have to wait forever for your meds. Perhaps if the staff actually greeted and smiled, you could overlook their incompetence. Clicks Malvern, you need to up your game

Ly
Review №19

Never have good service at this Clicks. Unfortunately it is the closest branch. Staff are unhelpful and arrogant. Often dont have items and the excuse is this is a small branch - even their own Clicks products are not fully stocked. Would love it if Dischem opened up in Queensburgh!!

Hu
Review №20

They have most medications in stock and if not they are willing to order for you.

An
Review №21

Staff not helpful Pharmacy que is so slow no staff behind the tills. No Clicks needs to make some changes.

Be
Review №22

Shocking. My first, and most probably last visit to this Clicks. Something was messed on the floor in the self medication queue, and had newspaper placed over it to mop it up. It smelt as if it could have been vomit, however, irrespective of what it was, it is unacceptable that it was not cleaned up the entire time I was in the store(at least 15 minutes). I mentioned it to the pharmacist who dispensed my medication, as well as the cashier when I paid. They expressed a fair amount of surprise, said they know nothing about it, but also did nothing about it. I will not be rushing back to Queensburgh Clicks any time soon.

Li
Review №23

Too busy at the pharmacy

He
Review №24

The staff is very friendly . Have everything you need

Ma
Review №25

Staff very helpful and polite. Sometimes a queue but never very long.

Ch
Review №26

Friendly and professional service at this pharmacy

za
Review №27

Service is very slow waiting for prescribed meds. staff dont really care.

Ga
Review №28

Good service

No
Review №29

Lovely shop, need more in the area.

Ka
Review №30

This place could not even check my temperature

Wi
Review №31

Friendly staff

Ry
Review №32

Wrong closing times why have a store that closes so early

Me
Review №33

Service at this pharmacy is terrible, you can phone your order through in the morning and come to collect in the afternoon, the order is still not ready!

Sa
Review №34

Best Pharmacy around Queensburgh....

Information
15 Photos
34 Comments
2.5 Rating
  • Address:Shop 14, Queensburgh Shopping Centre Pick and Pay Cnt, Durban, 4001, South Africa
  • Site:https://clicks.co.za/store/Clicks-Pharmacy-Queensburgh/1734
  • Phone:+27 31 463 1288
Categories
  • Health and beauty shop
  • Pharmacy
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–3PM
  • Thursday:9AM–2PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
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