I have been trying to contact the SACE offices since March 2021.My daughters SACE application was approved in February .I have been trying to get her certificate. Everytime I call, I never get through. I have tried emailing but have still been unsuccessful. Even a soft copy would be better than nothing.

As long as you have ALL the documents you need. This has been a long (2.5 hours) but stress-free experience.1. Police clearance (certified)2. R50 paid to SARS bank account (Nedbank find details on their website) bring printed proof of EFT3. I.D. certified copy4. Application forms5. Certificate of degree (certified) copyThere is card a card facility here that I had to use to pay my outstanding year fees.

At the biggining of the year their service was very poor, it came to a point where I had a fight with securities there becouse we were left on the sun the whole day unattended till the sunset and securities will tell us to stay outside Zumaysha building so helpless. But this time around I was very surprised, The service was on another level we were all attended and get helped up to the last minutes, big up guys we are very happy with your service.

More organised than the last time I was there. Clean and warm waiting room.

Awful! There are clearly unqualified & disinterested people that work there. There is alot of biased treatment for certain groups of people & when they lose your stuff they make it seem like you are at fault. Pathetic

They did wrong certificate for me and it hasnt been fixed

They are taking too long to make printouts.

Very crowded but queues well marshaled and Covid Protocols followed

Google maps is very useful, it takes you straight to the place.

Good approach

I used this app to find the place and everything was great

The service is very poor

They have the worst service ever. I waited the whole day for my SACE Certificate. Arrogant staff yey angyaz indawo enje.

I went to get SACE certificate for educators, but the service is slow because of the pandemic. You have to submit your certified documents leave them in the box, wait for seven days therefore come to collect your certificate.

The service is absolutely poor, with no directory signage, no reception service, no order their service representative with abusive tone, no interpersonal or people skills. Always Crowded and not enough space within their facilities.Would be nice if they could find a bigger facility with a few more employees since proper planning and installation of efficient and up-to-date systems is decades from happening.

Its actually a good place

Accurately reached this destination without any difficulties

This rating doesnt even deserve a single star. Complete lack of organisation, endless lines, make you wait outside while they print your documents, no communication. I would recommend avoiding when ever possible. There are other companys that will do this process for you, with a surcharge.

Terrible Service making Teachers wait on the road to collect their certificates while only processing new applications. Why not give those who are here to collect rather than taking on new work while not finishing the previous work.

Just like any other government department. Unfriendly, unhelpful and off course the systems were down.

They DNT deserve this one star they are very very I mean extremely slow. You wait in their waiting room for more than 3hrs. No communication what so ever. Something needs to be done regarding that place ASAP. UUS

The place is good and their service is awasome

The place is awesome, amazing.

Service was quick and excellent 👌

Not helpful staff and disorganized

Good service

Good

The fingerprint people outside the building are irritating. Other than that, this is a very busy office.

Staff are great but It would be nice if the head office that answers all calls could let people know about all of the requirements, such as a printed letter that needs to be handed in along with reprint application. That would be a huge time saver.

Worst day of my life

Long queues 😭😭😭😭😭 people need to arrive early at the morning

Honestly speaking i am not happy with their, it was around October when i applied for SACE certificate and they said i pay, then can go home without giving me anything even today i am still waiting for his call because he said he will call us when everything is ready...

If youre planning to register with SACE at the Durban office, please take note:You need to bring certified copies (no longer than 3 months) of:1) Your ID document. If you have a smart ID, you need a copy of both the front and back of the card.2) Your matric certificate3) Your academic transcripts4) Your degree certificate5) Police clearance (applicable from 2019)6) Proof of registration (if applying for provisional registration). If youre studying at UNISA, they wont accept the printout proof of registration, you need to make a copy of it and certify it (though this doesnt make sense).The SACE application form is available at the office though it would be quicker to download the form from the website and go with it filled in.**You also need to pay a fee of R200 by card. No cash is accepted.How long does the process take?If you get there at 8 am, it takes about 30 - 45 minutes to get your documents processed and to make payment.Then you get sent to a waiting room where it takes about an hour to 2 hours for your certificate / letter of provisional registration to be printed and handed to you.I hope this helps! It took me three tries to get it right, because the staff dont point out all of the issues with your documentation on your first visit.

I loved it

Wow... very fast services I must say. So very happy. But bring all the necessities.

Place still closed, however staff and security are very friendly

They close very early at 12:00

Put aside the day

Fine

Pathetic staff.Zero organizational skills.Says a lot as this is suppose to be the council for educators.

Bad

Waiting time is ridiculous. They close at 3:30 instead of 5pm!!

The indian security manager is extremely rude! Takes forever, awful experience. Will be posting next time

Please i want to know can i used the slip as a proof from police station because they told me the clearance certificate take 3 to 4 month but i canstill use the sleep as a proof to apply for sace.

Absolutely useless, make sure you have EVERYTHING you need, No cash payments and take a good book, you will be there a while both ways - Loos are not pleasant either

Worse service

Anyone know if Sace Durban is open on a Saturday? 🌼

Awesome

Systems down, no idication of them being closed until you get to the entrance and the guard tells you to go they are closed...

Good

Very long wait,its very ridiculous especially if you are not from Durban and have people waiting for you...

Pathetic staff, who don’t know wht customer service is!

You wait more than 5 hours just to collect the certificate

This place is worst than home affairs. Sitting here for hours with no movement. Staff attitude is terrible.

Good

Great