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Budget Rent a Car - King Shaka International Airport, Durban
King Shaka International Airport La Mercy, Durban, 4001, South Africa
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Comments
Ja
Review №1

Rented a broken car from them. Struggling 2days now to get a new car..

Pe
Review №2

Very poor, unprofessional service. Honestly feels like they are doing you a favour and you have no value!! The call centre is a joke... Apparently you have to go into a branch to do anything useful. Why have a call center?? Called the airport branch today and twice someone just cut the call. Im definitely taking my business elsewhere!!

Pa
Review №3

These guys are fraudsters and scam especially overseas visitors, they never return your deposit refund and Instead keep drawing money from your credit card.We ended up loosing thousands and it turned out we were not the only ones , people please stay away from these thugs before its too late, there are better car rentals around .

Ri
Review №4

Always a pleasure doing business here. Very professional at King Shaka airport. Rental prices are very reasonable, service is friendly, cars are impeccably maintained. when dropping the car off, they are also a well oiled machine. In less than a flash you are done, the car is checked back in, and youre on your way. Well done all

el
Review №5

Very nice service but at times you get a dirty car

Ty
Review №6

They couldnt find the car i booked upon my arrival and gave me an automatic instead of manual.Still waiting on them to return my holding deposit its been 18 days, they also deducted almost R500 out of my account a few days after returning the car on time with a full tank.They sent me an unreadable PFD invoice. So i dont know if im being charged and what for.Tried calling a few times but i never get through to an agent.Do i just accept that i lost R3000 now?

Ra
Review №7

Dont do it, go somewhere else.Leased me a car that had a tire with a slow leak and the charged me R3000 for the inconvenience! Worst service ever.Got promised that I would not be charged and they refuse to refund me.As I said, just dont do it. Plenty of other places to rent from here!!!I havent had any issues with Thrify, try them instead.

Yu
Review №8

Service was poor the lady was only interested in her cellfone and ended up charging me incorrectly ,disgusting service , than ended up giving me a car i didnt want,.please give me head office contact details, going to post pics of this agent,

Mi
Review №9

Avis car rental. Please read fine print, they a joke. Even if you call in they dont explain to you that the person paying must also be the driver. I booked the vehicle via phone. Myself and my wife collected the vehicle, I asked them to make her the only driver because I am on heavy pain meds. I had to eft the money to my wife so that she can pay. I have no idea what the issue is if I am there in person as well. Rediculous service! They also never walk around the vehicle to inspect it in my presence for damage so how can I be help liable? The vehilce also pulls to the left so I guess that will be my fault!

La
Review №10

Friendly and Quick service. Car clean and serviceable.

Lu
Review №11

Very professional even though their said they open at 5 am only to find they open at 7am when I get Sunday morning

Ma
Review №12

Terrible service. Car was booked at 11 and it is 12 now and no car appears on the horizon. Not reliable at all.

Vi
Review №13

Excellent service and price from budget!

Ma
Review №14

Dont prepay for your reservation. I booked and paid through the Budget website but when I arrived to pick up the car they could not see it. It took far too long to convince them that I had actually already paid but they still put a hold on my credit card for the full amount of the reservation. It took over two hours to get out of there and over a week to be refunded the amount I prepaid.

Fu
Review №15

Very bad customer service and they never answer their calls

Ch
Review №16

Friendly and professional service

Sh
Review №17

Easy, Quick and Efficient...

Ja
Review №18

Very efficient and friendly staff

An
Review №19

Great for upgrades. ....

Si
Review №20

Professional, quick and frendly

Br
Review №21

Terrible service. Still waiting on my deposit. Nobody answers the phone when i am calling. Stay away

Pi
Review №22

Good service

Pr
Review №23

Poor service.

Information
2 Photos
23 Comments
2.7 Rating
  • Address:King Shaka International Airport La Mercy, Durban, 4001, South Africa
  • Site:http://www.budget.co.za/
  • Phone:+27 32 436 7800
Categories
  • Car rental agency
Working hours
  • Monday:6AM–2PM
  • Tuesday:8AM–6:30PM
  • Wednesday:6AM–7PM
  • Thursday:6AM–7PM
  • Friday:6AM–7PM
  • Saturday:6AM–7PM
  • Sunday:6AM–7PM
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