The process was easy and quick. Satisfied with the car as well and the pricing seems reasonable. The only complaint I do have is the fact that you cannot add an extra driver, this seems unreasonable.

This company does not value customer service. 21 days have have lapsed and Im still waiting for the refund payment of my deposit!Theyre not responsive on the WhatsApp channel....

Do not use these guys!! Not only did they charge me R1444 in etolls for trips I never took, but they charged me R600 excess waver per month AND still kept my deposit because of a scratch on the rear bumper! Do not use these guys! They are snakes!!!

I am a very satisfied 1st time client with no complaints. There was a bit of a hiccup with the vehicle collected the 1st time but Justice at OT Tambo rectified that within days. Thank you!!!

Online process easy to use, however, application is declined before you even upload any documents??? Maybe a temporary problem???

The team at OR Tambo are friendley and provides a good service, but their was a mechanical issue with the vehicle last week and just to get feed back on whats going on is a problem, I phoned was transfered to customer care but which is how it works so just to lay a complaint that Mr. Ginesh is not answering calls. But when its time for me to make a payment and the inspection you get called and whatsapp message. So I have paid for something that is standing and I dont use. The car had 22 km when I got it. Its now on 12000 km when it broke down and they have the car from Wednesday last and the same old storie applies again we will phone you tomorrow with a report on whats going on, Thursday came and no phone call , Thursday mid day spoke to customer care we will phone you with an update, friday comes and goes no phone call. Its monday and I had to phone once again. Awaiting feed back.Mr.Ginesh: because of the low milage they have to investigate the reason it broke down it had to go too toyota to get a report, all good I have nothing to hide.

Its a easy and seamless process. Staff is very and know what they are doing. Thanks a lot to the team at WhyBuyCars.

Best way to have wheels when you cant get finance...always driving the newest car...they have their own flaws but nothing that cannot be fixed...who is flawless afterall

Car Rental Raw Deal. A beautiful fig, full of maggots.The car looks neat and decent, but the model is dated and hard to handle; though you wont know that until the car is handed to you. It feels as though you’re driving a second hand car, where the seller didn’t tell you of the car’s problem. Left to figure it out as you drive. Battery of the car dies less than 12 hours of collection.Rude Consultants over the phone when reporting the issues. Which implies that you can be left in the middle of nowhere with an unreliable vehicle and unreliable rental company.There’s company branding stickers on the driver’s side of the windscreen, which should not even be legal. The driver should have a clear view, with little to no blindspots/obstructions upfront.You’re better off with the other official dealers; though pricy, at least you know you’re safe. Cool Concept though.

If I had written this review in January there would have been no stars! Problems from the start, first, advertised without deposit then told to pay 5k. Went to the office paid 11k and was then handed the keys to a brand new Etios, which made up for any current Ill feelings. Then the monthly inspections came, not on agreed contractual dates which caused payment issues, then debit orders then no debit orders, over milage charges and no less that 2hrs in the branch every month. My anxiety levels were through the roof and then Dinesh got involved. What a breath of fresh air. Everytime I went off in a panic he calmed me down, when I went in for surgery he was empathetic and understood the situation. Finally someone who didnt see me as a number. Communication skills and customer service in branch needs to be worked on (Id be happy to help ;-)) but value for money, great cars and overall a fair company to deal with. Thank you!

Prompt and professional, I like your service, keep up the great work and good spirit

Great choice I dont have a bit of regret. All went so quick so convinient and people are so kind and helpful would recomend you guys to the entire world. Great service.

WhyBuyCars was the best way for me to have a car. The service was excellent 👌🏽and process was quick because it took hours for me to have a car and the car they gave me was still new with 7000 and something kilometers, i could feel from driving 👌🏽. I love your service and your staff are so kind. I plan to continue using your car for a long term. Keep up the excellent work and i love the service i am getting there 👏🏽🙏🏽

From application process to pick, service was flawless. Angent Thabile kept following up with me and the all the staff is very professional. Privileged to be given a new car in excellent condition.I also like the cost effective flexible contract packages. To be honest i was skeptical at first, like no deposit, no credit check??? Thats really bold and customer confidence on another level.Keep up your great work, youve got my vote😎

My experience at the company put customer service at another level. Thabile the consultant was excellent both in honesty and courtesy which reflected positively on the company. All what was promised in the advert was kept. New car, no deposit and no credit checks yoh what a deal. You better increase your fleet we gonna be unpaid marketers for this company.

Excellent service since completing application on webpage up to collecting the vehicle. Vehicle in excellent condition. Believe all will go well during the 3 months of rental.

The service is professional and easy to access, approval was easy and quick and collecting the vehicle was a walk in tjeathe park. Paying a bit more, my car is almost brand new and it includes roadside assistance. Simply awesome!

I am really happy with my decision made and received professional assistance all the way the deal is living up to my expectationThanks to all

Amazing, professional service from Collin and Essa.

I am impressed with the idee. In the beginning I thought it is to expensive. I think after a while you realise it is worth it.Thx for the quick and awesome service.

Great experience thus far. Great service. Easy experience. Uncomplicated

Disgusting and poor service. Contact number never available or rings and cuts off. Unprofessional and incompetent staff

From the 1st time calling them . They were very professional , they were with me all the way until collection of the vehicle. Both Thabile and Dhinesh in Durban were very helpful i will definitely refer my friends to Whybuycars. Thank you.

Your service was quick and excellent within 24 hours now l have a car thanks to you Whybuycars keep it up with your good sevice.

Customer service was terrible, not all details were explained before I paid.There were surprising additional amounts paid and the R500.00 waver insurance was added on the instalment to be paid monthly. While on the website it is stated that it is included in the instalment. So I have to pay 500 extra monthly now, consultant handling my query was unprofessional, please improve customer service and answer phone when calling!

I have rented a car from whybuycars.co.za for 2 months now and the experience has been a very pleasant one and very happy with the service

Thank you Whybuycars for putting me back on the road again, I had never thought I would drive a car due to poor credit score again but you have made it possible and when I calculate the cost of getting a car from a bank , installment, insurance,tracking the value adds up to the what m paying now and leasing a car is the best option for me as cars depreciate in value...

I am so excited to receive my car service was excellent and quick cant wait😛😛🤩

Exceptionally easy process, very friendly and knowledgable staff at the King Shaka office. It was pain free to get the car. ONCE we had the car, a totally different story!!! They wanted me to take the car for a monthly inspection, I had the car for three months, when I got it, it didnt have number plates, they told me that they would have them in a week and call me, no call received. When I went back a month later for the inspection, they did not have the plates and put a new paper sign on for another car. Same thing happened the following month. They put me on direct debit, my contract ran from the 7th to the 6th of every month, when they took the direct debit, they took it on the 1st. They never reimbursed me for the 5 days extra I had paid. They took the car back even though they owe me money. Now I have had a call from a legal department saying I owe them R1600!! I think not! They are crooks and thieves and I would not recomend working with them. The person who does the inspections also told me that if there is so much as a small scratch on the car, they will take it back from you and demand that you pay the fee to get it fixed.

Why buy a Car if you can rent it! Received awesome service experience from my Vehicle collection up to now.Thank you Whybuycars!

I am very dissapointed, I had leased a vehicle for a period of 3 months and before the last month lapsed I requested a renewal, I was told to submit documents of which I did, Simangele responded to me 2 weeks after my second application and 4 days before I returned the vehicle saying it was approved but now I have to pay a deposit of R5000 together with the installment and the etolls whic was going to be roughly more than R10 000 I then said to her but these new terms and conditions should allow the assisting clients time to raise that money as it was not even month end, she then told me if you do not have the money you unfortunately have to return the vehicle..My biggest problem is I have never defaulted in any payments nor scratched or violated any terms and conditions of Why buy Cars but I was treated like and irresponsible client that they want nothing to do with. After all of this i get emails that are advertising why buy cars at a R3000 deposit I ask myself was this a way of getting rid of me or what..I still demand explanation as to why the car was strategically taken away from me.

Had the best experience.While I was still busy filling in the application form the agent phone me and said I can send the rest of the docs via Whatsapp. This was great so I could send copy docs via my phone etc. That was quick and awesome service.The friendly and very professional staff then sorted my application very quickly, 2 hours maybe to tell me that my application was approved.I went to the pick up location and they had all my details ready. I signed a few forms and done.I was given a brand new Toyota Etios Sprint.No hidden costs . WBC - what you see is what you get.And yes I would recommend WBC to everyone.Thanks to Why Buy Cars and Woodford.

Hi I like to say thankyou from whywebuycars for the service that I got when I was enquiring for a car. Paperwork was easy because I have done an application telephonically and everything went easy, when I was collecting a car also, it was easy and fast then I got a car and drove home👐👐👐

Great Service indeed,quick and staff is very friendly...got the Car same day

My experience was superb.Smangele in Durban branch she is very humble n helpful.Why buy cars is dedicated company to their customers.im happy with them. Ican give them 9/10

Amazing and professional service. There is no reason to go through the hellish experience of having to finance a car, pay insurance plus service plan plus maintenance plan when you get all of that AND MORE for the same price!

The process was very quick and the service was excellent thanks

This company has a whole lot to learn about consistency and communication. Stay away from them.

Thank you and highly recommended.

Wow l dont even know where to start whyBuyCars have the exellent service.less montly premiums Exellent quality cars , Friendly staff always available to assist .Well done.Thank you

Great hassle free service, I didnt know getting behind the wheel was this easy. Try them and thank me later!

Excellent service, will definitely refer others as well

I had the worst experience at why buy cars.1. Came there at the day I was supposed to take back my first lease and was told to pay for 3 days exta2. Extra charges with are on the new lease that is not on the quote that I received from the website.3. The wrong car was booked. I dont think I will go back for another lease after this one.

Absolutely exquisite service!!! Love this company!!!

Great experience and easily accessible.

Worst experience i have received , I will never ever lease a vehicle with whybuycars

The service was great and effective

False advertising