Excellent service through their super friendly staff. They went above and beyond. Id highly recommend them. Keep up the great work guys!
Even though I had the car filled up at the Sasol petrol station on the airport grounds, they still charged me for putting more in once Id handed it in, plus a cover charge for actually doing it!! For this reason I will NEVER use this bunch again. I thought this scam had been stopped years ago but obviously not. Oh, and BTW if youre over 59 (say 1.75m) you might want to watch out that they dont give you a Honda Amaze because it has to be one of the worst cars to drive, only fit for small people - probably designed by a midget Japanese!!
Staff are friendly and fast no quees
My brothers car insurance was hired a courtesy car at Hertz on 12 March and bringing the vehicle back on 27 March with full tank of petrol,clean and the were no dents but they come with stories when they suppose to bring back his R1600 deposit even last week he was in durban branch but they didnt assist him
Great Saturday service I got a brand new rental used forb3 weeks and delivered by a friendly driver would definitely use them again.
Patience and putting customers first as your priority with rich treatment
Very swift n efficient.
Had very unprofessional service, 1 of the worst when dealing with car rental companies
Its a bit difficult to find
Helpful and informative service I received, thank you first car rental
Rented white Nissan Almera Sedan on 26/09/20 - 28/09/20. The car was in a very good condition. They told me that my deposit will be back after 7 working days & of course I got it back yesterday (07/10/20). The receptionist (Rebbeca), VERY GOOD SERVICES!!!
A really good rental company. I travelled nearly 4000kms around KZN with two of their cars now
Worst service ever & I will also inform flysafair to stop referring us to first car rental at durban airport when we book our flights.Got stuck at the hotel because of battery issue & they said I should use Uber to get to the airport as I was running late for my flight, now they refuse to pay me back the money for Uber.Be warned, do not use their service.
Just returned a vehicle.
Hassel free and excellent service!
The service there was good but the phone service was shocking...I wanted to bring car back but was told to phone a relative to pick me up as they dont give lifts back to where you want to go.
Good and efficient service with their new self service system.
Good service
Rented a car for the first time with First Car Rental, they have the best service compare to other companies
Presently hired a car for two months and its the best place to do business with . The staff is very friendly and courteous . Tha manager at the Durban branch Antonio is hands on and always available. Well done to everyone at First Car
I am renting a lot of cars. But this place the best. Exelent service. Very friendly personel
Good service
Excellent service. Great value clean cars
Drove a car from them for almost a month, great service with a good attitude, no hesitation to sort out an issue that
Excellent,even the prices are more reasonable
Sorted the problem quickly and had a good selection of cars to choose from.
Best car rental ever 😘👌
Friendly staff. Deliver low mileage vehicles to customers.
Professionalism and good service.definitely use them again
Not great service at King Shaka
Liked it very much.
Excellent cars service.
Total waste of time hidden costs lost deposit due to this
Poor service... I doubt I will use them again.
Friendly and efficient
Just another bit expensive
Great service
Friendly agents
GreatService
Good place
Surrounding area not clean
Okay