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Planet Party and Helium Balloons
192 Chatsworth Main Rd, Umhlatuzana, Durban, 4092, South Africa
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Comments
Tr
Review №1

Staff are not friendly and fail to follow simple instructions despite me sending an email and calling. Prices of items and printing are quite high as well.

Mi
Review №2

Prices are ridiculous, they charge for helping customers as well!!! Staff absolutely rude

ku
Review №3

So sad to hear the store doesnt hire out movies any more. And it was my best movie place.

Ro
Review №4

Absolutely unhappy with the service I received today. The sales assistant was very unhelpful. After spending R360,00 in the store Im definitely not going back. Such a shame that we have a store like this in Umhlatuzana but due to bad service we need to drive all the way to Pavilion. I was the only customer in the store. Wonder how the sales assistant would behave when they are busy.

Th
Review №5

One of the very few Party/Video/Signage stores open everyday until 8pm!, really helps when you need something at the last minute. Customer service was excellent and fast!.Toys where priced at industry standard and good quality instead of those cheap chinese toys. If you want good quality then go to these stores!

Ra
Review №6

Always a pleasurable experience, great range of party supplies and most convenient balloon supplier around. Will definitely recommend.

he
Review №7

Excellent service and reasonable priced items.your one stop party shop

Ch
Review №8

The staff is very rude and dont assist and they also very expensive..the owner needs to teach the staff how to deal with customers and also be helpful and have a smile on there face.. I wont be going back to purchase anything from there

Pa
Review №9

What nonsense. People get paid to assist you when you go there. Yesterday, I paid R22-00 over and above my amount because their worker gave their assistance. Be careful of this. Dont get scammed. When do you go in a shop and if their worker helps you, you pay them.

Ry
Review №10

Terrible place.. Their password system is weak. If they forget to ask you for a password you can put movies on anyones name. I went there to hire a movie only to find out that Im owing them fines for movies I never took. Staff is also very rude. When you try to explain to them they dont accept that they made a mistake and treat you as if you are liar and denying as If anyone cant afford a small fine. Who would argue over a small fine when they could just pay it.

Pr
Review №11

I agree with PatSai. I went lastweek and was charged R18 extra and when I enquiried about it, was advised that o because one of their staff helped me out when I didnt even ask for help. I thought they were just doing their job. So before you get their help, find out how much you will paying towards their salary for their job. Thats true, its the first time you go into a shop like that where they have an internet cafe or printing facilities and when utilizing their assistance, the customer pays for that on top of your bill. Very shocked!!!

Kh
Review №12

The service is amazing also the shop is neat and tidy always. Its my one stop place for party things and movies.

He
Review №13

Very expensive, service could be improved. Cashiers very stubborn, unhelpful

Ri
Review №14

Spot on Guys Thanks for the assistance.

Sh
Review №15

The staff is very unfriendly .The store has a ridiculous return policy. Image hiring 2 movies at 7 pm and returning it the next day by 11am. Its ridiculous as many of us are working class people.

An
Review №16

Very expensive better postnet

Information
9 Photos
16 Comments
2.7 Rating
  • Address:192 Chatsworth Main Rd, Umhlatuzana, Durban, 4092, South Africa
  • Site:https://www.facebook.com/saheliumballoon
  • Phone:+27 31 403 1357
Categories
  • Party store
  • Balloon store
  • DVD store
  • Helium gas supplier
  • Sign shop
  • Stationery store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:No
Payments
  • Debit cards:Yes
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