Great service and tasty meat situated near great shopping centre and polite environment
Horrible service and even worse food, I do not recommend going to this Nando’s. They won’t even give you extra sauce and their chips are almost always uncooked
Waited almost an hour for cold food. Everyone else got their order before me even after ordering after me. The lady took my slip, went to check and literally forgot my order and carried on with other peoples orders ignoring me. The chicken fillet was literally half the size of the bun. Disappointing. The situation has not been resolved. Nandos will ask for the receipt even though I mentioned that the waiter took it away. My problem has not been resolved.
I keep hopimg that my experience would be different. Ordered in last night with extra sauce on the chicken. Nada they forgot the rolls as well. Not the first time even when i go instore to order something is always missing. I really do like Nandos. Dont get me wrong its my go to satisfaction. But with this happening I will have to look for a better alternative.
Cant go wrong with the Pulled Chicken, Avo and Halloumi Boujee Bowl.
Inattentive poor service. Staff prefer chatting to each other rather take your order.
1 star is too generousConsistently poor service and poor preparation of food. Chicken lacks any basting at all, my packet of wings was placed in my bag upside down so that when I opened the bag upon receiving it, was a mess. Guy at the window didn’t care and had some clever remarks and not willing to do anything about it and shut the window on me. Twice.Seems to be no sense of pride in this branch which has filtered down to the ignorant staff.Nandos should spend less time trying to think of clever adverts and look at their QC!Stay away - Ballito has many better-quality chicken options at a cheaper price!
The best nandos by far. Friendly staff and awesome food.
Waited close to an hour to eat cold food. Lady took my receipt, dissappeared and forgot about my order. Everyone got thier order before me even though they ordered after me. Unacceptable service.
Take away order wasnt the Nandos I know.
Love this drive thru. Although its one of the smallest drive thrus, they are so efficient. I love the service and staff are great. But more importantly, the food never drops its standard, always value for your money
Lovely food all the time! Great atmosphere for a family. Clean and neat set up. Very friendly and helpful staff
Staff is so friendly and welcoming. They go all the way to assist their customers. It was my first time dinning inside I usually use drive through but my experience was amazing and the meal was so delicious. We enjoyed our meal
The food is always great, though service can be better. Just ordered veg boujee bowls and got chicken in it. My visitors are vegetarian. This put me in a predicament.
It was great. This place serve the best prepared chicken compared to all other outlets i have visited. Staff is friendly and share information on specials that are current
Outside seating area is not the tidiest and had to wait long for the food
Very calm place. Very nice staff
Food was prepared fast .Food tasted good but the chicken was dry and they did not add extra sauce as we asked
Awesome service but their food is getting too expensive
Quick efficient.Additional instructions like extra sauce and ensuring that the chicken was well done were followed even though items which were on a special were purchased .
Very clean and offers good service
Service a bit slow, so when we received our food it was a bit cold because we had to wait for a big order to be completed. Otherwise it was normal Nando food - must say the pulled chicken wrap was 👍👍
It was nice and clean and staff adhere to covid protocol
Best service ever
Its a take away. Good hot pots.
Very efficient and fast service
Lovely service and the food is amazing
They didnt have folks we had fiesta fries with spoons
Wouldnt go there even if I was dying of hunger.Three times visited and all 3 times digusted.wrong order ,given half portions ,the list goes on.
I always get done in at Nando’s Ballito on portion sizes!!Ordered chicken livers tonight with extra sauce - virtually no sauce in containerStrips and rice - half filledTaken pics to compare your portions with Nando’s Sea Point. I want to send the pics as comparison.Please supply email address
Chicken was not grilled at all and it was absolutely tasteless
Excellent customer service # drive through 🎊🎉🤗
They gave us burnt food and not what we ordered. Management needs to sort it out, it happens every time I order to go
They were slow today
I think its now the time to deliver the best fresh appetizing food ever - because of Covid-19 (what it has done to the whole world- financially) Its not now the time to serve cold and not so fresh wedges to customers. Your staff were friendly and helpful but your food tasted tired and not on top of your foodgame
Ordered an avo and onion vegetarian pita, received a pita with some tomato, some cucumber and a slice of avo. No veg patty, no onion. So what exactly did I pay for here?A very very expensive and disappointing meal!!
Tasty, fresh, fast
Always gets our orders wrong, we ask for extra sauce it never happens, we ask for chicken to be completely well done as they always dont cook it properly and they serve it moist and almost under done. Needs better QC
Love the food and the vibe
I have not eaten at a Nandos in a very long time and this is not due to the lockdown but due to the fact their prices. I visited the branch ion Ballito on Saturday to indulge and the food was good and the staff were friendly.
Greatfully
Got flavours mixed up otherwise service and food was good...
Food was yummy
Great service
Fourth time buying here and the service is a bit slow on the drive through. In all instances we have been asked to wait in the parking and wait for the order.
My last visit I wasnt happy I ordered a meal and I asked Glass of water with ice but they never provided me till I left I was so disappointed.
The food was made very quickly, ofcourse the food was delicious. The staff were friendly but the reason for a 4 star review is because the couches were very dirty, the staff used a napkin to just wipe down the table quickly. I shouldnt feel like Im going to get my clothes dirty when I sit at a table. Hygiene is very important.. but nevertheless if they clean their chairs and tables thoroughly (it looked like it hadnt been cleaned properly in a while) then I would have given 5 star review
Clean, service is good.
The 4 stars and not 5 is purely due to the person that we spoke to over the mic to place our order. She was unfriendly and rude! Not a good impression for what I know to be a great restaurant. Food was superb as usual!
Excellent service even time wise they are on point. Food oh so heaven! Chicken tender and juicy. If you love chicken pop in there if you in the area. Keep it up guys!😘
The service was excellent
Super cool
Always an amazing experience!
Efficient
Excellent
Friendly service every time
Fast service. Need better clean up as there were tables available but they had not been cleared yet even after we had our meal, those tables were still uncleared. Overall, fast service, fresh food and good eat.
Perfect. Clean and quick
Great service.. Drive thru was great. Very professional staff... The drive thu was fast. The communicator was excellent.. The food was not that hot 🔥 for having selected hot and mild.. The taste needs to comprehend with the brand
Convinient and observing health protocols
Overall Sub standard service and dining experience. Waiters dont bother on checking on your tables. Cutlery and sauces not brought with order. Had to find someone to address this. Sauce bottles were almost empty. When enquired further, waiter indicated that they were too busy to re-fill. Some of the staff seem unhappy and inspired to serve the patrons.
This Nandos has been here for a long time, and with time, it has shown that it is consistent with their service and quality of food. I usually order a veg burger - and it was always good every time I visited this Nandos.
The service is diabolical. Went to the drive through, instructed to park in the bay and wait for the food to be delivered to the vehicle. 22 minutes later, went into the store to find our food standing on the counter. The food had gone cold, yet the manager refused to replace it, claiming that they had forgotten to bring it to the car. I eventually managed to get a refund, but not without a fuss. Nandos have seen the last of me.
Efficient service!
Quick & friendly service at the drive-thru. Visited twice during our holiday in Ballito.Chicken quality could be improved upon.
Thisnplace cannot seem to get orders right. We have ordered online collected and there is always a problem with the order. We even went i. Store to order and still the order qas messed up. Sorry but will not order from them again.
Enjoyed the freshly prepared meal miles away from the city rush. The place is well located making it easy to reach & heard back on your journey. With two shopping complexes a stone throw away (isnt that lit?)
The service was very quick, and the employees were so happy to assist me and my girlfriend, definitely I give it 10/10
Quick drive thru service
It was neat and clean and the service was at the highest level.
Its nandos...so hard to fault them for good healthy takeaway. They have been bad with the drive through, forgetting chips twice
I bought a full chick and Nandos decided to take all my good pieces im so mad! They took my drumstick and thigh😡
The service was good
Good food and service. small restaurant not good for big groups
Staff should clear tables more promptly. On arrival 4 tables needed to be cleared. On leaving 45 minutes later another 4 tables were not cleared. However food was good
Terrible service, cocky staff. Bad manger “ntombi” doesn’t rectify problems that could’ve been corrected. - However the food was one of the best
Can never go wrong with a Nandos meal.Always fresh from the griddle.
Nandos as always been my familys favourit sadly our last visit was not up to standard. we asked for tomatoe based strips for a baby but it was made hot yet we ordered from a kiddies menu. the adults food the chicken was burnt n dry not what we enjoyed although I complained to the waiter she did nothing. we finally left the food and walked out. bad experience.
Efficient and friendly. Lightning fast service with a smile. Food was great.
Great just felt a bit slow for me. The food was good though.
Service was fantastic and theyre so kind &welcoming. No time wasting
Only Nandos I know that really spice up the food,best value for my money,Thankyou Nandos Ballito.
Top service. Friendly staff. Fresh chicken. Highly recommended
Food is clean and service is quicker
Always great food. and good customer service.
It was a very cold day but the place was very good warm with freshly prepared food
Finally, great service from Nandos Ballito. Will definitely be visiting again.Just be sure to order via telephone to avoid the queues and waiting periods.
The service was excellent and the orders doesnt take long, so if its a hurry just go Nandos ballito you will be serviced on time
Very tasty food
It was great there tonight. The lady serving us was a happy and cheerful lady. Thanks so much.
Great serviceOrders checked thoroughly before pick up. Order processed the fastest for a special request.
Very friendly
Great atmosphere
Quick service
Good tasty food.. Staff were under pressure from the New year rush, however, the order came out just fine.
Place is great excellent service 👌
Great service and friendly staff.