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Mimosa Guesthouse
41 D' Urban Row, Colesberg, 9795, South Africa
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Mimosa Guesthouse

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cr
Review №1

Perfect overnight stop . Neat and clean with just the right amount of luxury. Great value for money .

Ma
Review №2

We will recommend this property, clean and homely with easy come and go.

Ma
Review №3

My son and his wife moved from Cape Town to Johannesburg in March 2021 and spend the night the night of 29 March 2021 at Figtree Guesthouse in Colesburg.Lizl Botha (my daughter) did confirm with the owner/manager that they will be traveling with a trailer and they assured them that the guesthouse was very secure as gates are locked during the night and there is also security cameras installed to prevent any crimes from happening.When they woke up the morning of 30 March, there has been some items stolen from their trailer during the night and the total cost of the damage was about R5500.00.After bringing it to the owner/manager’s attention, they assured them that they will deal with the situation via their insurance, but even if the insurance doesn’t cover this cost, they will deal with us directly to ensure that Marshand and Lizl don’t suffer any loss.Once they arrived at their new home, after unpacked they got a clear picture of what has been stolen during the previous night. A excel spreadsheet was drafted with some pictures similar to the stolen items with estimated values for replacing those items.This has now been almost a month and after many inquiries it has come to light that the premises where we stayed (Figtree Guesthouse) did in fact NOT have security cameras and that they submitted a claim as if the break-in happened at Mimosa Guesthouse.Also claims are now being made that their neighbor also viewed his security cameras and could not see the theft, suggesting that the theft didnt happen, although they were fully aware of what happened and did not dispute it at all when it was brought to their attention on the day that it happened.In my opinion this Guesthouse owners are not ethical in their dealings with their potential customers. Their security is sadly lacking and to try and submit a claim as if the damage happened at another guest house is highly unethical and illegal in my opinion.One of the latest “requirements” was that they are looking for pictures of the actual break-in, or pictures of the actual damage which they know we didn’t take, because they assured them that it will be handled in a professional manner.Lizl Botha have been in communication with Ronell Mitchley and she has now blocked her number for WhatsApp to avoid phone calls and messages. This is not how customers are suppose to be treated. I am sure the insurance claim will not be paid, because of their illegal actions when submitting the claim.I will highly recommend that nobody supports businesses which lack basic business ethics when engaging with customers and is trying to scam their insurance company also. Lizl has communicated with their insurance company also to inform them that they stayed at Figtree guesthouse and not in Mimosa as their claim suggested. It is important for me that everything be conducted in a professional manner including all the correct facts as it happened.The whole cost of the move was excessive and nobody can afford to replace the items that were stolen, especially if the assurance was given that their security is in place. No case were opened at the police station by Lisl/Marshand Botha, as the owner undertook to do that the day after the theft.I completely understand that many guesthouses suffered due to Covid but if they made it was made clear from the start that there is no security, alternative accommodation would have been arrangements. Their loss is a direct result of the lies told about security as well as the fact that they lied on their insurance claim.Lizl have tried to solve this issue amicable, but clearly Mrs Mitchley is not interested in addressing this issue, but think that by blocking Lizls calls this issue will just disappear. I will make sure that any tour operator in South Africa removes them from their list as well as places like LekkerSlaap and Bookings.com.Please contact me to get this issue sorted.

St
Review №4

We needed to overnight on our way from Cape Town to Johannesburg, so we slept at Mimosa. The room was clean and had some charming pieces of furniture. It also includes a bar fridge which was very welcome because it was very hot! The beds very supremely comfortable. There is also ample parking, and the owner was friendly and accommodating of all our needs. The only improvement I can think of would be air-conditioning, but Im not complaining at the very reasonable price asked!

JO
Review №5

Awesome owners. Awesome place.

Pe
Review №6

All you need is there for a stop overnight. Check out time is too early 9 am . It will be ok if you are in a rush.

Ch
Review №7

Very nice and comfortable accommodation. Ronel was very kind and accommodating with our late arrival. Tv, microwave, and fan in the room is great, as it can get very hot. I would just have liked more coffee and milk as the room only caters for one cup each. And it is a bit dark outside and makes it difficult to see at night. But otherwise it was a pleasant stay.

fe
Review №8

The place was outstanding as advertised ... the owner very professional and friendly ....

Th
Review №9

We enjoy the comforts of Mimosa, the hospitality. Good things dont change.

no
Review №10

Reasonable stop over guesthouse to spend the night. Nothing fancy. Water in the morning was rather lukewarm, which was a let down as it was a damn cold morning

Ed
Review №11

It was lovley to stay there rooms are big and very beautiful inside would stay there any time again the inn keeper was very friendly aswell and went out of her way to make us feel at home

He
Review №12

Really need a aircon in the room. It was very hot.

Hl
Review №13

Good place and clean, the service is very good.

Ly
Review №14

Excellent accommodation halfway to Stilbaai

He
Review №15

Convenient, well-priced and clean. The mattress in our unit had a human-shaped divot on one side.

Ch
Review №16

Very basic accommodation, no TV or radio, no air-conditioning. For the same price there is much nicer accommodation in the same area.

Pe
Review №17

The rooms and bathrooms are clean and spacious..no tv..no fridge...wifi ?? Debatable...nice koffie....the hostess friendly and beds very comfy...

Co
Review №18

Clean and cozyGood for a quick nap

Br
Review №19

Lovely warm room for a weary traveler, enjoyed our stay very much. Thank you Ronell!

Cl
Review №20

Comfortable place, warm and friendly host

Ro
Review №21

Super clean and affordable price

Ch
Review №22

Clean, friendly and efficient. What more do you need?

Mo
Review №23

Thanks Ronel.

De
Review №24

Ronel your rooms are neat, we will definitely use you again ... Nice stay..Thank you very much

Bl
Review №25

Very nice to sleep over there

Information
12 Photos
25 Comments
4.1 Rating
  • Address:41 D' Urban Row, Colesberg, 9795, South Africa
  • Phone:+27 64 653 2213
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  • Guest house
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