Sign outside says they close at 5, yet they turn people away at 4 saying they not accepting anyone more, and we wonder why the post office is failing with attitudes like this. Suppose collecting uif rather than having a job is more beneficial
Very helpful in trying to speed up long vehicle licence queue
Contrary to other negative perceptions, I received excellent service from the team @ The Post Office. Very welcoming, efficient and friendly.
In times of Corona, the only way you can get an original document is via email.There is no public announcement from the post office that says they may not certify documents in the above case, the supervisor even confirmed it.I honestly did not know this because, if I did I wouldnt have went to the Centurion Mall Post Office because there are usually problems there; and the teller literally said to me, Dont make your problems my own. with the certifying stamp right next to her. Are you allowed to say this to customers?
Absolutely patheticFirstly after waiting an hour the lady tells me at the door to wait because theres too many people inside currently (10 people capacity stated on their door) then she proceeds to take over 10 additional Sassa grant members from outside inside and lets them go in front of me even though they werent queuing and this made the amount of people over the limit inside.She proceeds to drag people in by their arms whilst not disinfecting her hands and she tries to grab me to tell me where to go stand and had to repeatedly tell her to not touch me, they also queue people about 1 meter from one another and not following basic WHO & NICD requirements.And then expect everyone to be in the same queue (this includes about 30 - 50 Sassa grant members as well)They should be closed down due to violating Covid-19 disaster management act health and safety lawsHow the hell dont they have a seperate queue for vehicle licensing, packages and then Sassa grants?Also they make the Post office queue stand next to the Dischem Covid-19 testing line which is highly unacceptable and extremely negligent and a danger to everyones safety.It just shows their utter Im competence like always and why its such a massive failure of an SOE
Reasonably quiet, but don’t believe the PO official notice on the wall saying they take card payments for licence renewals, because they don’t. Draw cash.
Very rude staff, they dont know how to speak to people in a proper manner
Answered the phone when I called, NATIS system up and running, both tellers open and functioning fast. Could not believe it. This was after I tried The Reeds and Highveld post offices with no luck. Mall at Reds P/O doesnt even answer phone.. Well done Centurion Mall Post Office.
Please ensure Ms Marine Nake at Centurion mall Post office gets the Proper Customer Service Training she desperately needs to ensure she can treat & speak to people decently.
Very rude one moment you may get your children license next moment you need an avidavitrefuse to accept damage id but just bought a car with it .This is how one get treated by bankrupt company .They would not even exist if it was not for Sasa and licence renewals. things that we should be able to do on line.
Extremely long queue and only 1 teller open at 11:00 in the morning. They should just close their doors.
Post office is post office. Not much difference between them. The one in Centurion is very conveniently located in the mall, which makes it my preferred branch. The service is what you can expect. Sometimes busy and sometimes quiet. They also do licences here which is an added bonus.
Went to the Centurion mall post office this week to renew my vehicle license amid the deadline provided. I thought to myself I might be late for work not sure how this is going to go due the lockdowns impact as I start at 10am and arrived there at about 08:15am. There was about 10-12 people ahead of me in the que. To my surprise by 08:50 I was out of there already. This is one of the well managed post offices with committed staff Ive ever went to in SA and I always go there rather even though its far from my home but also closer to work. Thumbs up team.
Poor service, first I went to renew my license the old white lady is extremely rude. Told me I must go to the traffic department to pay my tickets. I return back and now found this black lady told me with a rude face that they don’t have printing papers she can’t help me. Terrible Service no one is nice there. No speed point available
Disgusting service from the white haired elderly lady. She made us lose our spot in the queue to make a copy of one of our docs, this after standing in line for 2 hours. She really should not deal with the public. Then the tea lady comes out and insists only one person at a time, when one person is accompanied by a family member. This Post Office does not handle crowds well. They clearly incapable and too old.
Arrive at 12:04 and they say they dont help people anymore closing at 13:00 because the line (4 people) is too long. Walked past it again at 12:45 and no-one is inside and they are chatting away. No wonder bailouts are necessary with this service
Very rude old grey haired lady! I am never setting my foot there again!
Worst Post Office ever. Staff is rude and NO management skills
Absolutely disgusted with their service. The lady that works with renewals obviously has no idea whats going on . Since when can traffic fines not be paid at the post office???. When I asked her about it she quickly changed her version to offline!. Really pathetic if you are going to work with the public get to know your job!
Renewed vehicle license. Although it was SASSA payment day they had a separate queue for license renewals and I was done in 10 minutes.
Waited for a parcel from the UK, too a bit long but I expected the parcel to take a bit longer. Upon phoning the Post Office in Centurion Mall I was pleasantly surprised with the excellent service form Margret who was very helpful over the phone.
Why are the times of this post Office mostly say 99% closed ? Are there no Moderators on this site ? The Photos says that the Post Office is mostly Open, then the Site Details say that the Post Office is mostly closed. And when i try and phone the Post Office on their numbers.... no answer ? I know our Postal service is done, they dont really exist anymore. But jeez. Can someone confirm their active Business Hours, and ask them to start answering their phones ?
I received most horrible service ever. Waited forever for a lady to show up at the only 2 counters made available for the motor license renewal. She was just standing around talking to the other workers for 20 min. When she finally helped me, she refused as I didnt stand in line right in front of the teller. When I told her the sign for the line was next to the parcel line, she started yelling and told me to leave. Absolutely disgusted with the people that work there.
Can you please help me with my child sasas card how can I get help with that l last
I have been dealing with Magda Mulder the Branch Manager on a regular basis since I import a lot of packages from overseas and she has assisted me time and time again and I just want to say thank you!!
Went on a Saturday morning, there were plenty of tellers open but the que does build up quickly.
Most useless staff ever employed
Pathetic attitude from staff. Completerly un willing to assist! Rather send and receive items via a competent courier company.
Good customer service
Rude and not helpful at all. Rather drive further to another post office. I will not return. This is why Sa Post office is what it is today.
Service over lunch time is TERRIBLE. Just stood in a queue for nearly an hour to collect 3 parcels. When I got back to the office, the lady gave me someone elses parcel. 😠😠😠
Horrible serviceMy account was dormant. I completed the forms and submitted it for processing. My account is still dormant and the teller informs that perhaps the other tell didnt even send it.Putrid service.
Understaffed and mostly the kind of bureaucracy that makes you feel less human.
Poor services please hire active youth to work there and get more staff we use our lunch time and grannies there are just slow
Theres like 30 people in the queue and one teller open. What gives?
Extremely rude receptionist
Worst service ever! No management, no service. Close it down.
Rude people! bad service!
4 tills open but only 1 till for vehicle licence renewal, nobody in the post office other than the 8people in the que for vehicle renewal.
Long queue one teller open even when they have 10 windows
Does not answer their phone no matter what!
Very rude receptionist
Pathetic; like all of them...
Supposed to be open, but NOBODY is answering the phones!!!!
Not Centurion post office
This post office sucks
Great
Absolutely pathetic! There is only one counter available for motor vehicle licensing!I have been standing in a queue for 45 minutes and there is no speed involved.