Three stars for the smiling and helpful staff that helped me through my ordeal of starting a laybye contract for a TV. Also, for the good deals the store periodically has.I would say the staff is doing great albeit under difficult circumstances. Personally, I found the whole process of beginning a laybye surprisingly complex and time consuming...much more difficult than my previous experiences with different providers large and small, all of which dont rely on networked databases of stock.For starters, i spent several minutes sitting at the counter while the attendant struggled to login. When she finally did, shed to re-enter my information twice until it was saved, only for the LG TV very much in stock in-store to be reflected as out of stock on the system. In the end, I was given a Samsung TV on the contract, with an option to swap for the correct TV upon last payment (hopefully that happens).I also think its quite ridiculous that in the 2021 a store such as HIFI Corp cant receive laybye payments via EFT or something....surely I have to drive every month to this store to make my payment 🙄🙄🤨🤨😬.

Nice store, good selection of products on display. Sales assistant was fairly well informed.

Great support/ technical staff. Lerato was amazing. Well skilled & really helpful & friendly

New store is very nice and the staff is super helpful.

What a pleasant and refreshing experience. Everyone was pleasant, helpful and knowledgeable. Thumbs up from me.

Very nice, went few minutes before closing time on Sunday just to buy a memory stick. Staff didnt really feel like helping me, showed me where the memory sticks were and the guy walk away and then was looking for someone to unlock the safety lock to remove the stick, paid and left. I wonder if I would have received better service if I bought a 20K TV but one day when I will unfortunately Hi-Fi corporation will be off my list due to horrible service on a R79 memory stick.

I bought a laptop about a week ago and it just went dead. I didnt register the warranty and top it all I lost the slip. Whrn I got to the shop I was met with friendly staff who gave me attention and assisted me and I came out of the store happier that I went in.Thank you Hifi Corp centurion! 👌😘

On Friday 16/04/21 I bought Dstv decoder worth R699. I then had issues with the installer who said he doesn’t install for HiFi Corp, I called the store on Tuesday told them my problem. The lady said she will speak with Manaka and come back to me in 2 minutes, she never called me. I decided to drive and go back to the shop, when I got there I was told to wait at Customer Care, it was during the day and it was quite. There were 5 employees in the shop. They kept passing me, minding their own business, I stood there waiting and waiting and never got help. The service in this store is disgusting. I will definitely not visit that shop again.

Found what we were looking for. Great speedy service.

Very reliable products they sell

Great space.

Awesome honest advice received and great service!

I received outstanding service from Mr Godfrey Maila, he managed to source my order all the way from Polokwane and it was delivered in no time at all. Keep up the good work.

Needed to buy a pedometer watch, lady said what do u want.... Not friendly, ask what she can help me with, Prices are wrong

I had a goog experience and it shows more I can come back for

Things on special are Always available

Most of the stuff that appears online as selling at the shop is usually out of stock

VERY FRIENDLY AND HELPFUL STAFF. GREAT SERVICE.

They refuse to beat a price for a tv

Excellent service

Super friendly staff

Disgusting service. After placing an order online 7 July 2020 and sending numerous emails with the confirmation of payment, chatting to agents on the website, and making calls, apparently their records state that payment was not received. This is robbery! Order number 500222603. The following email addresses were used to send the proof of payment. [email protected] and [email protected].

Great shopping experience

Service was good from the consultant that assisted with the external HDD purchase. The cashier however was not in the best of moods, not very friendly.

Excellent service. Personalised attention

Very disappointed. I took back a faulty under gaurentee DVD Player bought from HiFi Corp Centurion in September 2019 without a slip as HiFi Corp used the slip for a previous faulty kettle bought on the same slip. They did not wanted to acknowledge my purchase without the slip and thetefore did nit change the DVD Player. I left without the player and without any evidence of my September purchase. Bad treatment and a useless Store Manager and Customer consultant. HiFi Corp dont have any great service.

Good layout staff prompt and professional

Products show it is available in-store when searched on their website, but when you get their, no stock and a not our problem attitude from the staff.

Latest technology with staff that can explain everything. For a newby like me, it was a great experience and I didnt get stressed. Thanks guys

Raymond was absolutely phenomenal! I came in to buy a particular Samsung printer but he saved me a HUGE HEADACHE by advising me what would be best down the line. Not only that, he helped me with an issue with split screens that I’ve had for 2 years. You guys have a star working for you and I hope you look after him!!

Still looking for the bargain

Not what it used to be. Lost its way as a great place to buy electronic products. Pity

Good products but didnt find what i was looking for

Nice store for home appliances

They allowed a Click&Collect via the website, and after driving for an hour to the shop they told is - Sorry but were out of stock. We did not keep it out

Excellent service. Staff were eager to help. The gentleman who assisted me was Leonard. Appreciate all they did for me. Big up guys. Keep it up.

Great store. Just be sure to call in first and check availability of products in-store as some products on the website wont be available in the store.

Great prices!A variety of products to choose from.Service is very good.

Decent store

Good

Nice items at a very reasonable prices

Absolutely terrible service. Staff are unbothered and cannot assist in comparing products. No urgency with anything. Manager also didnt care and couldnt assist

The Service in this store is utterly disgusting .. you have to beg the Staff to assist you if they chatting to their friends you have to wait for them to be done, i went in today and told them GAME has a HDD for R699 yours is R899 you beat any price , guy calls after 10 min of standing and doing nothing ,says cant get through i tell him call menlyn to verify he tells me to walk down to see the game if it has stock. what bad service is this. Non the less bought it from game , i hope the manager or owner reads this as in today customer service is key , you will never have my support again

Very helpful staff, but not a huge range of laptops.

Way over priced

Awesome service. Friendly tall gentleman that helped me. I was expecting the worst based on other reveiws. Awesome JULY specials on TVs. They honestly outdone Black Friday.

Helpful team, got what I needed and assisted with set up

Great shop, nice products

Great service and very good specials. If you are looking for audio visual equipment that offers great value, this is the place.

No service, we visited shop twice. Staff did not even greet us. Awesome service at Checkers House and Home Centurion

The staff are friendly, and they sorted out my problem. It took longer than expected, but they didnt charge me for the extra labor. They are probably not the most knowledgeable, but they absolutely try their best to help.

Very very poor service that I received today. U guys pls u have to train Refilwe on how to deal with the customers.

Great staff at this store, especially Refiloe, the finance lady. She thinks on her feet and is wonderful with her customers.

Very organized.till lady little bit slow but helpful

I bought an iPad with extended warranty. From day one it was unable to charge. I took it back for repairs 3 times, but it was never fixed. They didn’t offer an exchange nor was I refunded. Waste of time, money and energy. Will never support them again.

Unfriendly, rude and talk behind your back thinking you cant talk their language.

Have some great specials now and again. Management was very helpful when buying a new notebook!

Nothing incredible here. Lazy sales staff and an I dont care, dude attitude predominate. If they have what you want, it will cost you - heavily. (Theyre better than Game, who only have equipment from Logik™ which breaks after a month.)The last time I used this shop the salesman ignored me, preferring to do online gaming. I searched for the thing I wanted, couldnt find it and had to bang on the counter. This got me, lemme pause here yeah what?. I told him I wanted a device that converts microSD to USB, and got told, ya some kinda reader we had but looks like were sold out have you tried Matrix(All recited in a world-weary monotone). Asked him where that was and was told, inna centre just go in turn right cant miss it. Last was said as he was sitting down and logging on again.I found Matrix without his help(directions were completely useless) and got a card reader for multiple cards there. There were about 4 other people there who had come from Incredible Disconnection too.

Very average shop. Staff very laid back.

Prices are very affordable with friendly helpful staff.

Just dont trap in low price, I bought a smart tv from here I got it cheap. But now I regret hope I would have bought something better coz I trapped in cheap prize

Staff went out of their way to accommodate my needs.

Extremely slow service. We were here a dau before to order all. Waited 40 minutes for help and another 20 min to load.... no other customers in store.... will never never buy from them again...

Ok

Can never find someone to helpon the floor and if they see you they act busy

Good service

Nice store but moved out of the mall

Cheaper places exist... Service very enthusiastic as long as you arent looking for parts.Limited selection of products

Small Incredible Connection. Suitable fir all the normal needs.

Great shop. Great help from the team

Nice and small store....friendly staff

Sales personnel not willing to go the extra mile to show/ask if alternatives are an option. I dont like them.

Loved it

This store needs more professional staff that are willing to help.

They have the worst service. Bought a laptop there that came with defects already. Took it in for repairs and its been a month and its still not back, of which they said it will only take 2 weeks. The staff is also rude.

Friendly staff. Good service

Phone lines still not working and seems to be A longtime issue now

Items on website not in store

Did not tell me that the laptop I bought had no OS. But was prepared to take it back

Friendly staff who assisted in making a purchase

False advertising. Cant do anything without head office and head office clearly dont care about customers.

Service is horrible, phone lines are permanently not working, it gives two rings and the shuts off. They keep passing issues that need to be sorted to other staff memebers and they do not deliver on promises. Not even one.This has been happening for more than a monthUpdate: The lost my laptop, they can’t find itManager is avoiding me

Average. Not well stocked. Poor service.

Very rude over phone.

Happy with the service, enthusiastic staff and quality expertise on repairs

Cheapest products

Service and personal very friendly and helpful

Good IC branch.

Good specials good staff

Reasonably priced electronic goods.

Incredible deals and service

Had yet another faulty product returned today.

Sometimes a bit expensive but overall very nice wide variety.

Staff are friendly but I couldnt find what I was looking for and I am not convinced that the sales person new what I was looking for

Terrible experience. No waiting area. Staff not helpful at all.

Didnt have in stock what I wanted... and overpriced.

Good selection of budget electronics

Great service

Good variety of electronics and appliances

Poor product quality.