They got my order wrong, but promptly fixed the situation when I called back to make them aware of the fact. Thank you for the friendly service.
You order using those automated machines, very quick if you know how to use them
Friendly service. Great food. Good portions and well worh your payment!!
A new record for FAST food. Really good and friendly service.
Friendly staff, fast service and well prepared food
Great service,lovely staff,fresh food.
One of my frequent stops. Food is great, just a bit dissapointed that they keep getting orders wrong. A while back they forgot a burger with the drive-through (I had to go back), and tonight I asked for a grand chicken special, not the spicy one. Funny even on the box the mild label is punched in but I got the spicy one, I dont like spicy, and they forgot to not add ice with my coke (am already home, too far to drive back for the burger). Its not our job as customers to check our order when we receive it especially with the drive-through, but looks like its becoming the norm in Centurion.
Nice place. Fast and efficient service. Following all the COVID-19 guidelines!
My friend got ice in her drink when she ordered a coke with no ice. After they changed that coke, there was a bug in her drink. I do not recommend this McDonalds. I am disappointed
Love it.They very safe they still sanitize and note your name every time you enter.The food is quick and very nice
The worst experience ever!! Placed an order via UberEats just after 18:00 and almost 20:00 I had to cancel my order as the expected delivery time kept changing since the restaurant was busy preparing the order for almost 2 hours. Phoning the restaurant was a total waste of time
I generally enjoy their meat and steamed bread. This time though, the meat was tough, and slightly over seasoned. I wonder if making the purchase late in the day had anything to do with it. I will still go back though, their service, done well, is that good.
Chips are always fresh. Love that
Staff is friendly and helpful. Food took a while to be prepared. We had to wait for the corn to be prepared, while waiting, the rest of the order was made. When we finally got our food, the corn was nice and hot but the rest of the food was cold. The chips was not nice as it was cold and rubbery. Burgers was warm and tasted decent.This was a sit in. Staff cleaned up nicely and covid protocol was followed.
What poor service that this restaurant is providing. The only why they insist on helping is to use the machine while 3 x tills is open ? I did asked the manager if he can get someone on the till to assist but he just walks away even why I called him. This is the worst experience that I have experienced in a restaurant of this franchise. Where is the signage board that says you have to place an order by the machine? Here is a tip for free. Put an signage board at the entrance of the door that states what is the procedures. I believe this cant be difficult? What do you say?
Fastest McDonalds you can ever drive through
Fast fast food. Effecient staff
Would give a minus 5 star if I could
Takes the order wrong. Says I ordered wrong. Shouts at me and refuses to correct their mistake. Throws my order. Do not wear a mask in covid-19 times as the law state you should.
Took quite long with my order. Waiting at the drive through. I had to ask whats happening. Your staff only replied after i complained. Had to park at your designated parking. Overall experience. Did not like waiting long and have to ask whats happening. But the food is great. I appreciate you taking the time to answer me. So, will give it a four. But, honestly that day your staff were not okay. For your staff rate a 3. But, for the food a 5 star rating.
Great service here. Friendly staff too!
Thank you to the new trained staff, very helpful and friendly. Glad that we finally have table service in South Africas McDonalds. 🍔🍟 Also the self service screens are fun, although it would be appreciated if you could add extra sauces and cheese etc to all type of burgers. Now we are just waiting for SA to get the build my burger option! 😁
I enjoyed the food, the music was not that bad. And the staff is pretty helpful
Always fast and friendly service...Thank you to the Management and Crew...you guys rock...#Vuma*****
Disgusting!! Terrible service. Very rude to customers. Wrong order and then refused to fix their mistake. Very bad customer service when you get shouted at because they gave you the wrong order. I would advise anyone to go elsewhere. This is not the kind of people you want to support.
Ive been waiting for about 20m still in a que,Im talking about kollonade not centurion
What a nice drive through Cafe but the packing is not enough
Was able to charge my phone while eating and bonding with my child as we waited for the electricity to come back due to power maintenance in our neighborhood.
These guys will stay open even after they have officially closed and will continue serving walk-in customers through the drive through window.
On 18 March 2021 I bought 2 large big Mac when I check on my way I found medium with dry burgers centurion Macdonald I dint enjoy my Bic mac
One of the better McDs in Centurion. Friendly and helpful staff.
Service was very slow at low peak times, staff has no sense of urgency, standing and walking around slowly. Volume of ice cream in the cup was tiny, perhaps same volume as that of a cone at over R18. Spent an additional 3 minutes waiting to fill out the COVID form - maybe 2 boards will be faster...
Good customer service ✨✨
The restaurant is very clean and the staff members are very friendly and patient with customers. The place was not over populated.
Got my order wrong twice. Mmm mmmn
Got the order wrong, no pickles mean NO PICKLES, especially if it says so on the order. Nothing else was exceptional
My kids love this place, the service is beautiful
Needs to re-open the 2nd lane for the drive through. Other than that I like how you can order your meal inside without talking to anyone using the machines and you take a table number and wait for your meal to be delivered
I keep going back for the strawberry frappe..... the service was awesome, Id def recommend this place to anyone looking for a quick but tasty, budget friendly and customer friendly eatery
The person that answered the call at 8h30 on the 29th of March 2021 was incredibly rude.When I asked their details to report the incident they hung up on me.I was simply calling to enquire about their Breakingfast options and the service and feedback was absolutely horrible
Always have issues with the milkshake machine.
Service goodPlace clean 🤩
The worst place they invent new covvid rules every day
Very quick service. Never dissapoints.
Really very good service. Kids were disappointed with the fact that they couldnt play but were very happy with their ice cream bribe. All was forgotten in no time. Hopefully covid will be over soon so kids can play.
Its modern Macdonalds. It is what youd expect from them
McDonalds Centurion Clean and tidy best place to get that take ways
I ordered large bigmac but igot regular, their fries was not fresh,, unfortunately ididnt go back cos isaw it when iwas at home
Great service tasty food
The workers take pride in what they do by serving properly constructed burgers that are packed neatly and served 😋
Just your average McDonalds :) has plenty of parking, which is great.
Quick service, great food
It was delicious 😋
Slow service with poor drive through experience
McDonalds food is what it is, cheap, unhealthy and tastes nice, which is fine and expected. The whole point is also speed... which is basically lacking now, quicker for me to pop into a shop for a healthier snack now.
2nd time the order is wrong. This time charged for something else that i didnt order. Staff also not very friendly in the drive through. Cooldrink is half. Burger has no lettuce or anything on it. Just cheese.
Forever a problem. Closes to early. Slow service, bad food quality. This store closes way to early leaving the branch at Jean crossing to handle the overflow that wouldve gone to this store. Disrespectful management and staff, covid compliance officer encourages customers to remove their masks.... I could go on. Everytime I get a little bit of hope that this store has improved I visit it only to be utterly disappointed once again.Also homeless people harassing you anywhere on this property. Upon leaving my visit I witnessed a heated exchange between said homeless person and drive thru customer
The drive thru takes forever. And I get melted ice cream. Otherwise OK
I had the most excellent service from the friendly stuff and food was the best 😋
Its busy but the service is bit fast
My favourite McDonalds in Centurion. Food always fresh. Not too busy.
Nice food highly recommended
Tried to redeem an app deal. Deal wasnt going through, staff members dont care either. First they tell me to park and walk in and then still didnt manage to get anything done. Just wasted 20 minutes and nothing to eat.
Really dont like the new ordering system it is so impersonal and not user friendly at all
The choc dip is most often out of stock and the caramel dip always tastes lumpy
The better mcdonalds in centurion for me, reds mall mcds can learn from them
The place is cool for chilling and having some bites,service top notch and they serve fresh
Simply the best. I love the service and Cheerful workers
As always, my visit today was splendid and the service was great, including the food.
Nice place to be....smart and good service available they are friendly smiling mmmmm
Wait to long. Food was cold.
Great customer service. Staff is friendly and helpful. The shop follow strict Covid_19 regulations.
Very neat and clean. Staff is very, helpful and efficient
Fast and the food was really fresh and hot..just the lady messed up my order and had to go back to the long queue..
Try out their McCafe Menu. Sit in or Take Away Service is fast. We drive all the way just for their McCafe Menu and FAST Service. Close to Centurion Mall. After having a Good Shopping Experience, why not go to Mc Donalds Centurion and have a Burger Meal. Download their McDonalds App and see the great discounts. Its worth the effort and Data. Have a Great Mc Ds Day. Its great for the Kids. 🤗🍟🥤🍔
Always come back to this one because the service is the best and the fries are always hot.
Excellant customer service
What a dodgy area, homeless people harassing drive through customers.. no security around. NO sweetner, they have one of the last MC cafés... Not great!
Very clean and serious about our safety, especially when coming covid 19.. welldone Mcdonald Centurion. 👍
Good Venue, Quick and Clean👌🏾
The stuff makes you feel like they are doing you a favor. But my kiddies love Mac D
Today the service was bad,,but the food is the best always
Ordering through Mr Delivery I usually add a jalapeno sauce on each item as this NEVER gets delivered even though you get charged additionally, now tired of being blatantly robbed, absolutely unacceptable, will see if complaints are addressed
Fast and efficient service
The service is not bad, they gave me a drink without a straw
I have ordered the boerie breakfast bun with hash brown many times, and received an egg mcmuffun, thanks guys I received what I ordered and it was fantastic, the coffee was great as well, big thumbs up
Very fast service
Good staff n good facilities for covid19
Good service but failure to get the order right
Fast service
Most customers dont understand the self help kiost...no employee on the floor to help. The customer got so frustrated she leave everything and walk out....not ayoba guys.