Got some beautiful Swarovski slip on for a good price .Love their quality stil have my 1st pair that I purchased 6years back and it looks stil like new ..everlasting quality .Black friday specials

Great servicePleasant shopping experience.

I needed to exchange a pair bought for my daughter as a Christmas present but had lost the receipt. Even with them tracing my one sale of x2 pairs on the 19/11/2021, they would not exchange the pair bought on the 20th because of no proof. Gave the brand new pair to them to keep as they def.need it more than me !! What a horrible experience.

I have been to this store countless times in the last few months but the style and size that I need is never in stock. I am always encouraged to come back next week as we are expecting new stock. Additionally, customer service is non existent and clearly not very important to Havaia as I have left my number as many times with the promise of being called back during the week and this has never happened once....

The best service i received , i lost my receipt since we have been on lockdown i thought my Guarantee would not work but the guys at Waterfront made it happen.I got a new pair 😘😘😘😘 .Thank you guys so much keep the good work going.

Worst. Overpriced, Cheap flops that hurt your feet. What a rip off 🙄

Very good customer service , but the kiddy guarantee is so wrong coz , the kids feet grow writhing 2-3 months they start wearing a bigger size my sons flops broke in 2 months I went to change it but wanted a bigger size but the could only refund me with a new pair of flops and not a bigger size which is so unfair coz now I have a new pair of flops thats to small for my son.

Bad quality flip-flop broke twice after 3 months, no guarantee.. Chinese fakes last longer

After sales service horrific!!!!

I wear haviannas every day, I’ve gone up table mountain in them and really love a good flip flop. The store has a large selection of colours and types of haviannas. Huge benefit is the 6 month warranty, cashed it in twice and it was done very quickly and they sorted me out. The staff are friendly and the store has a great look and feel in general.

Lots of variety of the most comfortable slippers ever!!!

Poor quality bad customer service from management an staff will never buy at your stores again.. Pathetic an we paying so much money on flip flops with a 6 months guarantee..

Excellent service, efficient, no hassle when returning your broken or torn flip flops but there are also some things that need improving like time keeping you find that they dont offer you the same service when returning your things

Quick service and helpful staff. The prices are alright and the sandals are amazing!

Staff are always friendly and there are a lot of unique styles that you dont find at a lot of places.

I bought a pair of new nr 9 Haivanas 6 months ago and section where two straps meets between toes, broke. Is there a guarantee on these flip-flops? Very expensive to only lasted 6 months. Can I only buy the straps?

Unprofessional and not helpfull at all, im glad to take my business elsewhere, after sales service is bad!!!

Very helpful staff

Bad quality...less than 2 months old then toe strap pops out...yes I wore them everyday...then I took it to the shop and they said its not a 6 month guarantee its a 6 warranty...so they sent a foto to head office and 5 min later they said ..no u cant get a new pair...so in my opinion the warranty means nothing

Good specials

Very convenient store, helpful staff.

Flip flop over prized.

Great slops.

Awesome place.

Quality flip flops