What are bad services i get from the sister who was doing banc .l just keep quit to avoid noise .she needs to go back for training and learn how to talk .she did even ask me the complications i have any way god will protect me until i give birth.well done to the nurses who were doind urine test ,sugar levels and hb

Went for covid testing...very helpful and was treated with respect..would definitely recommend

Honestly, i feel like the staff working there feels like that clinic belongs to them and that they can do as they please...Last time i was there it was raining...They made patients stand outside in that cold and rain with no shade ...i was feeling so sorry for the older patients. Like what is happening to our health facilities? instead of treating people like actual people with some respect and dignity, we are treated like animals. They dont have time to help people on time but they have time to be rude and up and down with patients when they are being told when they wrong. Honestly, patient rights is overlooked at this big huge ice cold building.

Service is much better now with quick in and out of patients.

I am changing the rating from 5 to 1. The reception messed up my appointment dates, I try to call them they never pick up any calls. What is the use of having a phone line if you are not going to use it!!!

I have been trying to see the psychiatrist for 5 months but she is either unavailable, or has just not arrived on the day of our appointments. When I finally arrived for the appointment at 12 yesterday, she was an hour late. I had to wait 4 hours while plenty of other people (who came later than me) were allowed to see her first. By the time it was finally my turn, she told me that I would just have to come in a different day. The clinic had already closed so I would not even be able to get my medication.I have a job. I came specifically because I needed to get my medication. As soon as possible.I made plans, and Ive come in today to get the medication, after waiting an additional hour, I have just been told that I need to have a blood test for a medication that I have been on for 5 years. FOR THE FIRST TIME. This should have been communicated to me yesterday when The doctor put me on the medication. Not the pharmacist after wasting my time.The lack of communication and disrespect for the patients at the facility is horrendous. I understand that the staff are over worked but it is completely unacceptable for the staff to lack the basic skill of communicating with each other and us.For those of us with chronic conditions who have to collect our medication regularly, this sort of service can be incredibly detrimental to our health.I know that the staff are human, but you need to respect the patients as humans too.

I am supposed to get my chronic meds repeat from this inic delivered every month. They never answer the phone. must the patients die first?

Service delivery is very bad people Q from 5am and only get seen @2pm or u told to come the next day.Staff is very rude and unfriendly and refuse to even give u an audience.

Is there another number for District Six Clinic.. A number where they actually answer the phone. Need to find out about Med Delivery urgently

The treatment is very bad, they take patients for a joke.

I just want to thank the staff of this clinic for being so nice and friendly. I felt so comfortable and relaxed.

Me and a group of others could not be tested for covid before the end of the day, so we were given forms allowing us to come in and be assisted before anyone else at 8am the next day. We all arrive, and we are told our forms are meaningless and to queue once again after already having waited hours the previous day for nothing. Disappointing service, false promises and no care shown by any of the nurses!

The staff and service is excellent

This is not fair really I phoned the reception a guy called David told me they are too buzy to look for my folder because I lost my card and I want to know my second appointment. Is not giving me the exact time to phone them again really now

Can you do free covid-19 tests here?

Good well come

I was referred by a doctor to go to the day hospital, then was told I need to go to someset to get a date for xray. Got to Somerset was told the doctor had to call for a date I cant just go there and that I must go back to the day hospital after waiting since 5am.

I had my stitches removed at the baby clinic and fainted afterwards. I must say when I woke there were 3 extra nurses in the room and a doctor as well and I was only out for a couple of seconds. My husband and I were very impressed because I was taken care of so quickly and efficiently. So thank you to Nurse Wiener, Nurse Snyders and Doctor Schubert as well as the other nurses in the baby clinic.

Very disappointing how the German female Dr. treats her patients. You wait all morning to helped, go through all the procedures just to be chased away to a private Dr. We as a community want to be treated fairly. She is disrespectful and in my opinion she can go and start her own practice from home instead of being put up with poor community.This hospital lacks empathy and respect towards its patients. Why even bother being in our community if you treat the community with such disrespect? Leave i say...

Terrible they mess u around with where u need to stand in what line etc every visit it a different system very frustrating for all especially the elderly and disabled people dont even get proper assistance with wheel chairs . Really bad

I have tried to make an appointment by using the contact phone number listed, but I end up listening to an electronic prompt that makes me hold indefinitely for an operator as I dont know any of the phone extensions. I later tried looking up the extensions but could not find anything online. There is also no information of opening and closing times online(only a document on extended times with no actual times listed). This means that my best bet is to go personally to the centre and spend up to R120(going and coming) in transport fees to make an appointment and then another R120 to actually get a check up. The previous statement made under the assumption that when I arrive at the centre, it is open. I do not have a choice to try somewhere closer at the moment, as I was specifically referred to the centre from the Wellness Clinic in my University.I increased my rating after getting through on a weekday. I then found out the working hours and put it up so people dont have to struggle like I did.

The people who work at the windows where you fetch the folders, downstairs, are extremely incompetent and have the nerve to be rude, too. Like how? At least do your job properly if you are going to have an attitude.

First of all it takes for ever to get through via telephone, and secondly, every nurse on duty doesnt seem to know anything. We have been told to find another hospital if we dont like coming there. Also, everything seems to be funny or laughable. It is ridiculous that a place that actually needs to help the community, doesnt seem to be interested in the care of patients who need dire help! Thought the new hospital would be more updated, better stocked and more efficient. However, that doesnt seem to be the case at all! I know this will fall on deaf ears, but anyway... I was forced to put one star.

List folders when ur meds is supple to be at church for collection & its not there u are treated as if its ur fault long wait just to collect meds my brain damage sins folder is list now what about hes history in it gone

So my mom comes crying to me this afternoon. an appointment date for 16/08/2018 at 8 was given to her she gets there and informed no pap smear is done on Thursdays. Ok right they give her todays date which is 18/09/2018 for 8:00. She sits there for hours and 13:10 a coloured sister informs her that shes going to lunch and she will not be doing the pap smear after lunch either and my mom must come on Thursday, after you said pap smears are not done on a Thursday. Guys what kind of service is this? Or rather what game are you playing. Why waste her time again and again? My mother was crying because of your wack service!!! Nooooo guys nooooo.

Why bother having phones if no one answers it 🤬🤬🤬

One of the worest places you will go to in South Africa. The service is really really bad. For example to do something small you have to come early morning at 5 am before they even open.I have never in my life saw people doesnt D there job like that.You pay tax on South Africa and you take bad service

Arrived 5:30am to collect meds. Handed my folder in @ the pharmacy @ 7:30. @ 7:45 they had a meeting until 8:15. @ 8:50 they only started handing out meds. I am still waiting.

The stuff is so wonderful and welcoming

The volume and the facility doesnt match. Service wise you gotta get into a first teller que to make a folder but they just take your name and send you back. Very unorganized.

Do something with the nurses working been here since 8am until now which is 13h30 no services... Nurse(Muslim nurse) so disrespectful do something with your service..” Mother and Child floor”

Getting a hold of anyone on the phones are impossible. Not even a switchboard.

The service there is really BAD