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Medicross Parow.
8 McIntyre St, Parow, Cape Town, 7530, South Africa
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Jo
Review №1

Great pharmacy and very happy with Dr. A Marais as my GP.As of 2021-07 I would advise all to exercise caution when waiting outside in line before entering, because this is a hot spot for pickpockets. Please take note and recommend you do not take out your phone whilst outside. Thank you

Da
Review №2

The security guy at the door, is such a kind gentleman. He treats every person with respect and is very helpful.

Ma
Review №3

Very friendly staff, especially at the dental practice. Im very happy about my visit

Me
Review №4

Terrible service. My mom had Covid in January, Dr Pilcher did make any effort to assist after we left numerous messages to ask for help - the hospitals were full and did not want to admit my mom. She did phone my sister, rather irritated that she had to phone, just to relay the same message. We eventually got a repeat script from her, but my mom passed away the same day. This was on 22 January, until today, she does not even know my mother passed on. She has done no follow-up, showed any empathy or concern. This is not what I expect from a family physician - my mom and dad have been patients there for many years. I am definitely transferring my dads file.

Ch
Review №5

So why is it when you arrive late or dont show for an appointment you as the patient get charged a consult fee? But I made a video call appointment and the Dr never even pitched tell me who can I send the bill to cause its been 30 min

So
Review №6

I am standing in queque for reception since 12:30 & not been helped. This is always the case when I visit Medicross, the admin staff at the reception is pathetic. Dr Marais is an excellent doctor though

De
Review №7

I have been with Dr. du Toit my entire life 40 years to be exact. Today I arrived at 14h00 for my 14h15 appointment. At 15h15 I had still not been seen by my Dr because other people were pushed in while I was left to wait. I was offered to be pushed to another Dr. and after waiting another 15 minutes I left. They better give back the R470.00 consultation fee that I never received.The Pharmacy is a joke. They cant mix creams to save their life and half the time the orders are wrong when you go to collectOn multiple occasions I have heard of people being robbed outside in the parking lot. DONT WEAR JEWELRY IN THAT AREA!Oh and could someone behind the reception desk please answer the phone. They just leave it ringing, and thats fine but GOD at least give a panado for free if your going to do that.

Ma
Review №8

When money after year of supporting the centre becomes more important then their patients health then its time to move on because I believe there are still doctor that values life more then money.

Pe
Review №9

Been going to Parow Medicross for years. Very happy with the service I get , best doctor is Dr A Marias.

No
Review №10

I came to on weds 27 Jan qwith my sick daughter and doc Bester gave me prescription for prospan, coryx and ibumol. No antibiotic. Thurs the 28 the mucus came in force with a little bit of blood. Then frid the 29 I call to ask for Dr Bester I was told by the lady at reception to come see the nurse the sister in charge was rude she told me that its not nose bleeding its infection and I was booked to see doctor Du Toit at 9h45 I waited for him until 10h20. The service I received today was bad and worse.

Cy
Review №11

Im very happy with the service of my GP Dr Marais and Dentist Dr Spanenberg 😊😊You guys are definitely the definition of fantastic ☺️

fa
Review №12

Very professional doctors and well equipped facilities.Excellent doctors and staff. Very helpfully. Plenty of parking.Close to main roads.They have x Ray machines and a pharmaceutical outlet store in the same building.

Jo
Review №13

Awesome friendly staff delivery great service

Je
Review №14

Paid 400 to see the karen doctor for her to tell me in a space of two minutes literally... I can only talk about one problem I must come again with others when my newly gotten epilepsy issue affected me in lots of ways. I barely had the chance to speak and was rushed out. Worst doctor Ive ever experienced, I would never recommend this place.

ga
Review №15

Efficient and friendly all around

Jp
Review №16

The doctors offer a mediocre service, however the main issue is the manner in which the receptionist conduct themselves is less than professional. the either do not return msgs or when they answer the phones they lack basic communication skills and telephone etiquette. this has been addressed with their clinic manager as i took the matter further. i will wait and see. if service is going to continue in this manner i will definitely have my file transferred to another practice.

ka
Review №17

Fantastic facility with pharmacy.Dr Jannie Theron was FANTASTIC!!

sh
Review №18

Its a medical doctors centre

Ja
Review №19

I have been a patient here for close to 20 years I have only received excellent service here from the dentists to the doctors as well as the radiologists.

La
Review №20

On the 22 January 2019 i visited Medicross Parow with my 9year old son. He had a high temperature and was vomiting profusely at school hence he was sent home. Upon reaching reception i asked the receptionist Wendy if a Dr will be available to see us and she said yes. I handed her my medical aid card and explained to her that since last that weve been there we changed medical aid schemes. She fetched my sons folder and when i told her again the medical aid details has changed, her response was im sorry none of the Dr will see new patients today. I asked her how can he be a new patient if he has a folder and she said no Dr will see new patients today. I the asked for my medical aid card and she said she had given it to me only after i said she never gave it she went to the copy machine to fetch it as she had made a copy of my card. I had to leave with my sick son because he was a new patient. I felt appalled by the service received from her. Will never return there due to Wendys bad service.

Ca
Review №21

Why do you not answer your phone?

Ki
Review №22

Excellent service everytime 😊👍

Ju
Review №23

What a wonderful DENTAL experience with Dr van Dyk. ALL staff SUPER friendly and competent.

He
Review №24

Absolutely great service from the general practitioners and their staff. I cannot review the dentist or other services as I have not made use of it yet. Thanks for friendly service and good advice!!

Da
Review №25

Dr Spangenberg is excellent. Highly recommended.

An
Review №26

Good and efficient medical facility

Ca
Review №27

Medicross Parow is absolutely excellent!!! Thanx to 1 loving, caring doctor my 9 day old baby girl is born healthy. Doctor, you close to my heart and thank you for what you have done for me and Mia-Lee and also thank you to 1 special reception lady that care so much about her job not just to answer the phone and make appointments, but to care for people to. Medicross Parow I will always be thankful to you!

Jo
Review №28

Don’t get back to you. Leave you on hold and make false promises

Ca
Review №29

Well equipped to sort out trauma and day to day medical problems.

Al
Review №30

Practice Manager Mandyou Cook is indispensable.

Pa
Review №31

They are friendly, efficient and professional.

Ri
Review №32

Fast service. Affordable

Ma
Review №33

Nobody answers a phone!!!!

Mi
Review №34

Very good service from this facility.

Sh
Review №35

I work there

Me
Review №36

Good Doctors

Jo
Review №37

Can not believe one calls a doctors consulting rooms for 5 hours. Nobody needs to answer phone

Information
9 Photos
37 Comments
3.6 Rating
  • Address:8 McIntyre St, Parow, Cape Town, 7530, South Africa
  • Site:http://www.medicross.co.za/Medical-centres/Medicross-Parow
  • Phone:+27 21 936 7300
Categories
  • Medical Center
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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