Disgusting standards set in the gym. Always smells like sweat, no attempt to clear the air or provide air fresheners around the gym.No one bothers putting their weights back as there are no labels and the staff only bothers to do it 5 mins before closing. Making finding weights and moving around difficult.Floors are always covered in grime and I’ve never once seen them being cleaned. Also found a dead cockroach in the middle of the gym. Only thing going for the gym is the location and price. Otherwise it’s rubbish.

Its been a while since Ive been there. Ive been going to the Cape Town one this. I love the Zone fitness there, they still have new equipment. My only problem is that its small and there are no classes. I mostly join classes in gym. So its a huge factor to weigh on.

Personal Trainer can repair the treadmill instead of the maintenance worker. Risky and fishy that he would do this only for his personal client and the machine works fine after that. Anybody can try to fix a machine with a broken sign on it then and use it at his own risk?

Great vibe. Place is nice and clean and staff very helpful and willing to assist with any queries.

Not the best gym Ive seen, but also not the worst. Its a bit small for the amount of members they have, very often you have to wait for equipment which makes your gym session much longer than it could have been if that werent the case. Its average at best, if you arent willing to pay a huge membership fee but still want to have access to a gym, this is suitable. The staff are very friendly though which is a plus.

Rip off,Staff just want to make their side Hustles,Give people expensive membership,Even their admin is unprofessional,No communication skills,They dont give proper information and rip people off afterwards

The gym is well equipped and the staff are really friendly when they need to be. There is a wide variety of equipment for whatever workout you want to do but the gym is too crowded for my liking especially in these covid times.

Good setup, so clean and theres social distancing

Choose your workout times wisely, thats all Ill say😂

All the essential equipment available, safe gym and very hygienic. Provides sanitizer and some staff members are very friendly

Not even space to accommodate people in their class sessions. And it gets full pretty quickly, can only book a space exactly 24hrs in advance.Maybe more of the same classes should be hosted.Only been there 3 days so still need to figure myself out in the space

Worst gym ever. I would not recommend joining this gym. The day after I signed up at this gym while in the middle of a lecture I received a phone call from the agent that did my membership informing me that I urgently need to come to the gym because there was a something that she forgot that I needed to sign. I had to leave my lecture and walk all the way to Zone Fitness to place one signature which is honestly due to plain incompetence because I spent an hour in the gym that day I signed up and if she would have just done her job that could have been avoid and the agent could not even give a sincere apology for making me walk all the way to Zone Fitness. After joining the gym I did not receive a single tour of the facility. Not a single instruction explained how the equipment works ... I had to figure everything out by ourself. I signed up with my friend and I honestly feel like the agent that did our membership is a crook I really do. When we signed up I explained to her that we are not from Cape Town, that we am only studying here and there will be times when we need to go back home and wont be able to use the gym. She said that we can freeze my account but never informed me of that there is a deadline to do so. On the 18th of June my friend messaged her to ask how do we freeze our account for the month of July as we are going home because it is the end of the semster and she said that we need come to the gym but again neglected to inform is that the deadline is the 23th of June. On the 25th when we went to freeze our account we were informed that we had missed the deadline and that they cannot stop the debit order. We are both students and I really feel like the agent took advantage of that. I think its really unacceptable that she did not informed of this deadline when we asked twice. When we joined the gym she did not explain to us that there were different contract periods she opted us into a two year contract. May be we should have asked about the different periods but honestly I did not they that a gym would do us over. There are so many things she neglected to inform us of and was pushing us to sign this contract. Overall I had a terrible experience at this gym. Ive terminated my membership today because I cannot stay at a gym where I feel like Ive been taken advantage of. You also have to constantly wait for to use the equipment which is great and really hinders your ability to exercise. I would recommend rather the virgin active in Clemont not this gym.

Its a nice gym to gain fitness

Poor communication from staff of the gym (Bia) about covid related issues. this person has never answered our messages giving the excuse it was lockdown. we finally got an answer after 2 weeks and we got shouted like kids. this same story happened when I needed to register through my parent (she shouted at my parent as well). this same person was calling our phones at least two times a day for a week to ask if we had people to recruit (meanwhile we had school). I find it very unprofessional that during COVID times the zone fitness contact we have just never replied. we got harassed on the phone for a week to register but when we have real queries there was no image no sound from this person.instead of shouting at us this lady shouldve just informed us that everything was on their instagram page (that i was not following).

Decent facilities for the membership fees you pay. Peak seems to be between 5pm and 8pm..so be prepared to queue at the start of peak to get in with Covid restrictions in place. Staff are very friendly and generally a good atmosphere!

My first experience going in there was nice. Staff are so friendly and veri helpful. Staff are always willing to show u how to use equipment the correct way and they stand with u wile u testing it. Sanitizer are available all over

Great staff! Theyre very friendly and always there to help! The gym follows covid-19 regulations very well! And the atmosphere is lovely!

Theft out of their locked lockers is a common occurrence and patrons are not warned. Management is pathetic . They do not return calls and are non apologetic.

Over crowded and just a numbers game for the gym. Many of the customers misuse the gym equipment and it is a disaster waiting to happen! The staff should care about the safety of their customers. You get what you pay for though as it is very inexpensive.

The place is neat , there is good ventilation , there are varying equipments amd they are all in good condition but due to covid regulations some equipments cant be use ..but so far I had the best experience even though the place is packed sometimes, but that depends on what time you go there

Best Aerobic classes money has to offer, the personal trainers doing the classes are top notch trainers. Over all good clean environment, friendly staff always ready to assist.

Great experience would like them to add more similar machines to reduce waiting times on the demanding ones

They are accepting way too many people to enter the gym at once and its a high covid risk. Ventilation needs to improve and they should put women posters on the wall to make our women feel comfortable as well, not just men.

Great facility. Friendly stuff and l definitely recommend.

A good facility for working out.

Great Pilates and Yoga classes here - the teacher is incredible - and most of the staff are nice enough. But there is one staff member who creeps on me and the gym needs to have better ventilation or something as the main section smells like sweat. It also could do with more equipment like more smith machines, more kettlebells, and more big boxes for doing step-ups etc. (theres only one!).EDIT: There are always a few people who dont bother to wear masks their entire workout, but they are never called out by the staff for it.

I wish Zone fitness would subsidize parking for gym goers

First time Ive come here since the refurb and expansion, its unbelievable and the range of equipment is quite easily some of the best Ive seen.

Im fit and healthy today because of zone fitness

I like this gym compact and theres a great vibe

Very neat gym and good equipment. 💪🏼Enjoy your workout with awesome views of the mountain ⛰️

I few of the staff are amazing and seem willing to help but others seem so annoyed when you ask them to assit you.A few days ago money was stolen out of my locked locker and my wifi modem all i did was fill in a sheet of paper and nothing else to my knowledge was done .That is pathetic.

R169 per month , its value for money all the way. However the treadmills are low quality to be honest with you. That fixed would be great . The staff super friendly and always a delight . Feels like family in the gym of champions as everyone trains super hard. Also whats awesome about the gym is the representation of local and internationals within this space. Diversified and awesome. Enjoy the space and train , be grateful for your health . Enjoy the Zone!

Firstly this gym does not test everybody as they walk in to gym from what ive counted theres been about 19 peopl that wasnt tested , i get told to put my mask on when most of the gym doesnt even wear a mask, dont get me wrong some people abide to the rules an regulations but the staff is extremely lazy to make sure the gym floor follows protocols, the staff of this specific zone is probably the worst staff ive Ever came across, they need to be taught how to work as a staff to keep the gym in top shape, #covid19exists. plz take care as these staff members are only there to get paid an go home, they dont care

Staff are very helpful and full of energy. Glad gyms are back and obviously the place is kept clean and sanitized. 👌🏽💯

Staff is not friendly or helpful at all.

Phone stolen and anther members on the same day. Along with the gym extending my contract without my consent due to covid lock-down apparently . Never space to workout. All in all would never want to return to this gym.

Was coming up for renewal but decided not to, since lots of people stand around in groups and work out with mask under their chins. I counted 14 on my last visit. Staff doesn’t seem to mind ...

They can really try to improve the gym,so little equipment and no steamroom

Nice to gym at

Equipment is still old but good gym for the price.

Steer clear of the tread mills if you enjoy having strong healthy knees. They will cut out and immediately stop while running full speed. Either the staff are not fully equipped to fix and maintain them or management couldnt be bothered.

Morning exercises are the best

Very good and well equipped fitness zone.

Too small too crowded for the ideal workout experience.

Didnt return my call twice 😕😪

I had an excellent gym session # Zone fitness Rondebosch

Fitness instructors are lazy to back pack and always on members necks about it

Amazing gym. Clean and well maintained equipment. Also always friendly and willing to help staff. Best thing is it is never over crowded.

For the price it is ok. It has everything you need. Most of the staff cant be bothered to help and barely greet which doesnt bother me BUT money was stolen out of my locker. When I complained no manager was available and nobody has bothered to call me. It has been over a month.

Okay gym, good equipment, but lotsss of members, so try to go during quieter times. My favourite branch so far. It tends to get full between 6:00 and 8:30pm during the week. It gets really smelly and stuffy when its full, and this is my least favourite thing about this gym. Best times to go are between 9-11 am over weekends and before 5:30pm during the week.

I have been going to this gym for the past 9 months. The staff is pleasant, friendly and very helpful. The facilities and machines are in good condition. It does get a bit crowded though especially in the early morning and evenings however thats understandable because it caters for a lot of people in and around Rondebosch.Love it.

It is OK if youre just looking for a basic place to excesise.

All The Equipment You Would Need To Be Fit & Strong As An Intermediate-Pro Athlete

Service is excellent and they have a wide variety of machines available. It is a bit limited in terms of space, but its perfect for me. Also, affordable.

Gains baby!

Absolutely pathetic! I lost my card and somehow cant be found on the system, yet the monthly payment still gets deducted. When I inquired about cancelling, I was met with a sarcastic response even after providing screenshots.

This one has the weights decently packed and not all over the show like other branches

Just love the newly revamp club with all new machines some newly designed ones as well. Now with ample amount of parking above pick n pay, its even more accessible from the top parking. The club is kept neatly clean.

Some aircon issues, but perfectly fine for general training.

The people are brilliant, employees are wonderful, and the service is amazing. Keep it up. Im a happy customer.

Loooooove this gym. It has all the equipment I need and the staff is amazing.

Good one.

Gym space and facilities not bad at all. What worries me the most is the rate of theft in the changing room. A friend of mine transferred her membership from zone fitness in Cape Town branch to the one in Rondebosch. Her wallet was searched in the locker while she was on the floor doing her session. She didnt report because she felt responsible because she didnt paddle lock her stuff. Then after 2/3 days she goes to Gym again and locks her belongings in the locker with one of the sequence code lockers. After her workout session she checks her stuff and notices that her cash was missing again from her wallet. I dont know how much of a co- incidence it is that the thief is there exactly on the days my friend is and also how did they open her paddle lock?..

Worst stuff ever. They give you all their time and attention when they want your signature and banking details but when you want to cancel your subscription, they will either not respond or take their sweet time. I am busy paying for a subscription i cannot even use because i moved away from Cape Town.

Gym has gotten way too busy. Anytime between 4 and 8pm there is always a line to get on the treadmills (only 6 treadmills for the ENTIRE gym) and the staff will kick you off if you have been on for more than 20 minutes. Very few of the cardio machines work properly and there is not nearly enough space for them compared to all the space for weights. When there are classes in session, there is no way to get a mat to do any kind of stretching or working out. With all the new people joining, they need to find a way to accommodate them without creating an unpleasant experience. Staff, however, are generally friendly and facilities are clean.

An above average gym, though it has everything you need to get the job done, service is not wow and it can get full, but if you time your sessions and go with a purpose youll be fine.

This gym has classes, a beginners guide and new and improved machines. Joining again next year.

Good fitness equipment, good studio, but air conditioning is terrible. Air does not get extracted and fresh air pulled in. The old sweaty odor just get extracted, chilled and pushed back in. This leaves the place always smelling like a barn. The equipment is good but the staff does not reinforce the use of towels or wiping equipment after use so one is left with sticky, tacky and sweat stained equipment. The equipment is always never in place, have to go look for things. Staff also doesnt discourage selfies and music listening on the circuit when less enthusiastic and less serious patrons lounge about and hold up the circuit when more focused and serious patrons make use of it.All in all, if you want to take working out seriously you have to bite the bullet and expect the quality directly related to what you pay.

Very good and classic

They have proven to unreliable time and time again. Ive had issues with their administration for close to a year now, and they have shown no initiative when it comes to dealing with them. Im very disappointed with the service Ive gotten from them. Ive had a much better experience with the Wynberg branch.

Fully equipped and opens during weekdays as well so it does accommodate people dont have time to gym during the week

Amazing

A vibrant gym, full of young people and staff is very helpful

There us an African lady who assited ne tgere she was very helpful abd friendly buf unfortunately i had to settle for virgin active

Love it, Nice gym, Big

No manners stff very rude Durty gym .... I tried to complain to a Manger he is not available do yourself favor stay away from this gym

Would want more squat racks.

Has most of the equipment you need. Low rates. Good classes

If youre just looking for an affordable gym without all the frills, then this is it. Only downside is that the staff isnt the friendliest and could definitely use a lesson in professionalism.

Helpful staff , gym is alway clean and a awesome atmosphere

Cheap but good, you get what you pay for. Busy gym but enough equipment.

Nice gym. It can get quite full at certain times. So choose your gyminng time sessions wisely

Best workout space. No weirdness and the gym people are great. Plus cool exercise programmes.

Average gym, has everything you need but can be disorganised at times. I would not necessarily recommend this gym if you can join another branch, as you have to pay a minimum of R5 centre parking every time, with no arrangement to validate your parking ticket in place for members. It might not seem like a lot of money but it can become a lot if you are a regular gym goer. I have spoken to the branch about it and they do not consider it a priority to find a solution.

The leg exercise machines need to be updated. And more put in place And a proper weight rowing machine..

I go there 5 times a week its a nice gym

The gym although was in the same building before....its been revamped and the everything is new...A good place to workout...especially in the mornings

Cant love this gym enough. Looks along after the revamp. my favourite gym by far!

The gym equipment is modern and ablution facilities is clean.

Salesmen are full of it. One salesman tried to convince me that debit order is more worth it and much cheaper than a once-off payment. Then another salesman says that theres no such thing as a once-off payment but gave me the once-off deal anyway. They have most of the important equipment however it breaks often and no one fixes it asap. All the weights are poorly managed and placed so I spend most of the time searching for the weights I want. Too packed during rush hour. Opening/closing times during weekends are horrible. Not re-applying anymore after my contract ends.

Standard gym, not too much frills. Good service and is clean. It is not a lifestyle gym

Be careful. You will open a 6 month account and they will hold you to it until your death. They take advantage of University students. Did not happen to just me but my sister as well.

Wonderful upgrade from beginning of 2018 with new equipment and a larger space this gym is one of their best.

Friendly staff, new equipment, very spacious but full most of the time.

Good condition, clean machines available for your workout. Welcoming staff and good service.

Home away from Home

Very busy usually

Mostly for students. Good subscription prices

Its a really convenient gym and is always really clean. It sometimes gets packed but most of the time theys enough space to do what you need to do.