Question: Allan Gray sends out quarterly statements, thank you. But why not to disclose the annual asset management fee for the period (quarter) in rand amounts, just like you guys disclose the financial advisor fee in rand amounts for the period (quarter) ??

Amazing

Ultramodern beautiful building in the trendy silo district

Their service is superb , clear explanation, very knowledgeable about their products

Customer service is always very efficient and friendly. The customer services representatives are very competent.

On Wednesday 7 October i was a walk in client at your Cape Town offices Two weeks prior i had to conduct business with two other financial institutions which turned out to be more than stressful due to really poor service You stand head and shoulders above the rest The courtesy and efficiency of your staff was a pleasant surprise and rare in todays world If i am in a position to make further investments in future you would be my first considerationwell done and keep it upregardsRonald Daw

Was there to change something on my AG account. I usually do it over email, but I thought Id see a consultant this time, as its been a while since Ive been there.The service isnt great. Its absolutely outstanding!The people are very kind and most definitely helpful. The change on my account happened in less time than I could have done over the phone or email.I recommend you try out a face to face chat with these people. Especially if you dont have an AG account.

I just love the vibe in the place and the staff is very friendly💪💪💪💪🔥🔥

Friendly staff, nice offices and good returns (the only thing I actually care about). They have consistently outperformed their benchmark in the 5 years Ive invested with them.

Excellent service!! Awesome staff! Thank you for years and years of doing a fantastic job!!!

Be careful - Stalling of changes related to refunds.Let me start by saying time is a precious commodity to me and writing of reviews is time consuming. So be the review of a complimentary or negative nature it not written out of a flood of emotion but after carefully reviewing the facts & whether my opinion is warranted & worth the time and effort it costs me to write it down.Up until I needed to make a change in my residential address and add bank details to my online profile I would have also sung Allan Grays praises as many others have but all contact with them was around me giving them funds to oversee my funds not the withdrawal thereof. So I expected the same for changes relating to a withdrawal but i was horribly mistaken and was grateful that it was not my mind playing games with me but a reality faced by 3 others who reflected the same and were willing to write it down on Hellopeter.I also noted the responses from Allan Gray seemed to be drawn from a Sorry template with a section added to the related review. That in my opinion shows a lack of empathy to the person involved and is just a response for the sake of anyone else who may come across the review to assume Allan Gray cares. In my opinion they care about getting funds & care about keeping them but releasing them is another matter all together.For the full experience refer to Hellopeter - 03 October 2017 - Be careful - Stalling of changes related to refunds.My faith has been lost in Allan Gray and I hope whoever else chooses to do business with them takes the time to ensure the CARE they show in taking your funds will be applied when looking for them to be returned.

They have high fees but they deliver a great service.

Just called the general number of Allan Gray and spoke to a WONDERFUL receptionist (Mishka) who was professional, helpful and friendly....such a fantastic brand representative for the organisation, a world-class business that is located in a beautiful location (in an extraordinary building) at the V&A Waterfront.

Constant great professional service! On average they phone or email with 5min, instead of stated 24hours on their automatic response.

Outstanding service!!!

Friendly, helpful, lovely place

Amazing building!

What great service.