Bought a beautiful pair if glasses that unfortunately had a manufacturing fault. I was able to return them with ease the staff being extremely friendly and helpful and my current pair have given me no problems.
Great service from this branch. I returned my old pair that was faulty and they immediately let me choose another pair. Rocking new shades and they even look better than my previous pair!
Really loving my new Falco Milano glasses! Super stylish, and very good quality. Thank you for the friendly service! Will definitely be back soon to purchase another gorgeous pair of glasses! #happycustomer
I love this brand and Team Members! I have had the best service from these guys and I’m absolutely I love with my pair of Glasses. They reply almost instantly on Facebook.
Very good service.. Nice people. Shirley loves her sunglasses..
The customer service is remarkable and they also have a volunteering program for their initiatives, in essence I love how they are socially responsible.
Good value quality glasses at unbelievably low prices
My wife bought two pair of glasses and I didn’t like it, then I went to store for a change and want my money back. But they refused to give it back, so I found on their website that they should give the money back. Still waiting for the EFT that never happened now I don’t have the glasses neither the money .
Yayyyy!!! Collected my hubby & my prescribed sunglasses today & I have only two words to describe the service that I received from Ketso.....AMAZING SERVICE!!! Thank you Ketso! Such a pleasure doing business with people that are efficient,friendly & professional. Thank you!
Great experience. Fast online store.
Great service and very good quality
Lied about the sun protection factor of their glasses, refused to resolve the problem.
Terrible. Make 100% sure you actually want the product. The assistant guilt tripped me into buying a pair of glasses I really do not want. I went back after 4 days to get my money back but you can only choose another pair on the spot. No money back. I do not want any other pair. Now I have another pair of glasses I do not want that I will never wait. R400 wasted.
Good prices