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Futurama.co.za
Shop 4, The Flags@Circle 5 Centre, Cnr Centenary Dr and Reese Rd, Somerset West, Cape Town, 7130, South Africa
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Ke
Review №1

Excellent service from the team at Futurama. Place an order and the same day received an email from Matthew to update me on my parcel. I will definitely make use of there service again.

Ed
Review №2

Just wanted to give a shout out for the awesome customer service.Estiaan and Edon went the extra mile when we came into store today. Very helpful and informative, even sent us a video tutorial for the product we purchased. From the telephone call to the instore experience.They really went above and beyond.Thanks guys and see you soon!

Ga
Review №3

Great service and very knowlegable staff, went in to find out about a certain item, and salespeople helped and answered all my enquires. Store is well set out, neat and clean. Highly recomend it to any guy looking for his ultimate pastime toys / hobby.

Ja
Review №4

Next day delivery. Great communication. Well done!

Th
Review №5

I have been shopping at Futurama pretty much since the day they opened. Why? Because both their product range is brilliant, and their service is top-notch. They are all very friendly and knowable. Every time I walk into the shop it is like the good old days where someone actually comes up and has a chat with you.Good Prices, Good Service, Products.

Jo
Review №6

Great Speed and Service.Was even cheaper then getting in car to drive to shop to buy item.So saved money and time to purchase item.Brilliant

Le
Review №7

Great selection of products, one of the biggest ranges of Osprey backpacks I have come across. Excellent prices and quick delivery. Very happy with the service. Will most definately be making use of their services again.

Da
Review №8

Quality products at awesome prices and great service ^_^

St
Review №9

Great service. Very efficient and helpful. Quick response to enquiry and sending of information. A pleasure to do business with this company.

Mo
Review №10

To all of the Futurama staff assisting me regarding my order. Thank you for the good service provided. I have ordered my item and received information on the availability and delivery status. The price was good Ive saved R500 compared to other stores. Keep up the good work!

Ch
Review №11

Just would like to say a BIG THANK YOU to Richard from Futurama what an amazing customer service provided detailed updates on my order. EXTREMELY friendly. Great Customer Service will always be a big supporter of you guys THANK YOU AGAIN. From one happy customer. The TMC Works great!!

Tr
Review №12

Their product range is awesome. Prices are good, and their service is out of this world. They go out of their way to fulfil your order as soon as it is possible. I have, and will continue to, recommend Futurama.

Mi
Review №13

I was extremely surprised by the level of service I received from Futurama.I was able to easily email with a real person (unfortunately this is so rare) and received prompt and very helpful advice. My order arrived much quicker than expected (Im used to having to wait much longer with other companies) and was exactly as described. I love that they were so quick and eager to help.I usually like to include some constructive criticism in my reviews, but was unable to think if anything in this case.

Ja
Review №14

This was great service. It was a pleasure doing business with you. Will recommend you for sure

Jo
Review №15

Saw an item on futurama website i really wanted and i made contact with the sales team..This item get made on order and they had to source one for me.In short i can sum up my experience buying at futurama as: Awesome, great help, good product knowledge, going the xtra mile and deliver as promised..My next order is placed already..

Pe
Review №16

You have no doubt drooled over some of their items on their web page. If you need, or most likely have taken mental ownership of that item 😉, know that their prices are indeed very competitive, & for me they have been reliable & helpful.

Ma
Review №17

Futurama sales agents are caring, friendly, efficient and fast at delivering customer service. The product range is excellent and the pricea are competitive.

JJ
Review №18

I found ordering from Futurama, easy, reliable, efficient and quick delivery.I spoke to Sales consultant Wayne, as I had many questions regarding a product, Wayne was extremely helpful, friendly and happily answered all my questions regarding the product.

L
Review №19

Very quick service and wide variety of products. I was interested in a specific Hiking backpack and found it on their online store. After confirming stock availability, ordered it and delivery took place within 3-4 working days.* I would suggest providing more product information on items on your site so that one does not need to leave your site to lookup info on the linked manufacturers website.Thanks for your speedy service

Ma
Review №20

Always great service and speedy delivery. Never been let down. Highly recommend

Te
Review №21

Would not recommend. The service is subpar. Delivery of products takes much longer than promised (especially if you have multiple items in you basket. After sales communication is poor, and products received were of poor quality.You have a better chance, and almost guaranteed that you wont have any of the above issues with Takealot.com. Rather go with the tried and trusted.

wa
Review №22

One word stunning will deal with them more often they are light years ahead what service delivery means i am impressed.

Ni
Review №23

Great selection of products, good prices and amazing customer service. Super happy with my purchase, the constant communication and the fast delivery.

Re
Review №24

THANK YOU!!!. This was the first time i ordered from Futurama and i am very impressed with their service. I placed my order online and i was advised of an extra item i would need to complete the item properly. The quality of the item is also better than i expected. Futurama have awesome items, Awesome service and real value for money too.Thank you to Micheal, Jason and Cathy....You guys Rock!!!!!

Ko
Review №25

Excellent shopping experience, from checking stock, product feedback to shopping and delivery.Knowledgeable and very responsive staff.All-round great shopping experience, they are now on my go-to list for online shopping for sure.

Al
Review №26

A big thanks to the staff of Futurama for their efficient and hassel free service. It is a pleasure to deal with them!!

Da
Review №27

Good site, good product range, good product quality and quick delivery. Also good after sale follow-up. ALL GOOD. Highly recommended.

An
Review №28

I purchased a Coleman Instant Shelter from Futurama a in March 2021 and I am 100% happy with the product and with the service provided. I needed a gazebo for my stall at the market, and after doing some research I thought that the Coleman Instant Shelter was the ideal product for me: reasonably lightweight, easy to handle, aesthetically pleasing and at a great price. The item was out of stock at Futurama, however Amber and the team managed to have it couriered directly from the supplier to my house. The whole process was quick and easy, and Futurama customer care was awesome.

JP
Review №29

Futurama offers awesome service and excellent communication. My order was delivered quickly and I was kept in the loop constantly. Delivery fee is very reasonable and Futurama’s prices in general is outstanding. Currently my favourite online shop.

Da
Review №30

Oliver was very informative and helpful. Drainmen Services bought self defence (non-lethal) firearms here..near shop and good Management. Keep up the good work chaps !

Ni
Review №31

Fantastic service from Matthew understood my requirement. Delivery was very quick delivered to my door. Will definitelty recommend Futurama!

Mi
Review №32

Love shopping on their online store. They have the best products, services and prices for everything !!!

Jo
Review №33

You order amazing products, at a reasonable price.They Process the order in a fashionable time.You get your product in a fair amount of time.Pretty much as good as it gets.EDIT: on second thoughtYou order products, they tell you its not available and that you would get one with similar functionsThey process your order takes actually longer when asking for your R100 off.You get a product that actually does not perform the same functions

Br
Review №34

Just received excellent service From Michael in all forms, education of the product, advice, proffesional tone. during these uncertain times it is so refreshing to see excellent customer service being displayed. without even getting my product yet, Michael you Rock!!!!

Ta
Review №35

Fast and reliable. Great products. Will keep using yoi guys. Thank you

Ja
Review №36

I recently bought from Futurama, what exceptionally service! extremely helpful and knowledgable about their products, gave me great advice and delivery was next day. i will definately be buying from them again!

Ba
Review №37

The service received from Mike at Futurama was beyond exceptional. He ensured all my questions were answered and he made sure I understood everything about the product I was purchasing. I have not received this type of outstanding service from a company for many, many years. Well done to Futurama and to Mike for your amazing service. It has been an absolute pleasure dealing with you.

Ia
Review №38

I recently made an online purchase from Futurama. And quite an expensive one at that. The sales assistant, Jason, is knowledgeable and helpful. There were little oopsies here and there in the process - which didnt bode well for my confidence (or lack thereof) purchasing online. At one point it got a bit stressful. However, these were all remedied and the items successfully received. My feeling is that the personnel at Futurama are on the ball but may occasionally have an uphill battle with their own suppliers.Im not sure I will ever be as comfortable with online purchasing as I am with walking into a real shop. Bricks is certainly less effort on both parties than Clicks. But thank you staff at Futurama for taking the time & effort to maintain a truly professional level of assistance.

Vh
Review №39

Bought a 35l Super Light Back Pack(hiking), such quality at such a good price. The bag features are as defined. The process of getting your items delivered was a breeze(peace of mind), they keep you in the loop. Thank you for an awesome service.

Ma
Review №40

Great range of interesting products with very reasonable delivery charges to JHB. Thank you!

Ry
Review №41

Great shop, awesome products...Staff, great bunch of guys and very reliable.Ive had a number of products through futurama.co.za and all deliveries have been stress free and on time.Very happy to be a client to futurama for years to come.

Vi
Review №42

Very friendly and helpful staff, delivery very fast, received goods in perfect order three days faster than expected. I highly recommend this online store.

Ve
Review №43

Extremely happy. Friendly assistance from all employees. Parcel received on time and product exceeded expectations. Can certainly recommend.

Si
Review №44

Truly impressed with the level of service I received from these people. Bought a pair of boots and a beautiful blade from them and the service I received during the purchasing and delivery of the products was impeccable. Well done and thank you so very much.

Ma
Review №45

Thanks Futurama for the excellent support. Your communication and feedback is great. I placed an order at 13h00 and the item was delivered by 8h30 the next morning,

To
Review №46

What can i say. i called Wayne and what amazing service. i am a novias and he was so patient with me and guiding me all the way. he never at any stage made me feel like i was asking any stupid questions and i had a lot of questions.

Iz
Review №47

Once again 5* service from Futurama, from communication to getting an urgent order to me. Approved, recommended and pleasure to deal with.

de
Review №48

Thank you very much for good and friendlly service. This is the first time I am buying from Futurama and I am on my way to buy again!!! Within 24 hours I received my heating map in De Doorns.

Ar
Review №49

Futurama is the best. The service, the products and the delivery. Thank you for everything you have done to make my online shopping experience such a great one. 5 stars 👍👍👍👍👍Joann Fino

Jo
Review №50

I found the product I was looking for via Futurama and their customer service and correspondence is excellent.

Ti
Review №51

I ordered from this company for the first time. Fast people.Had a slight hick up because I ordered double. I communicated with a few staff members in different departments. They are service orientated, friendly and super fast. The courier guys also the right choice. My order was delivered quickly. GREAT experience.

Ma
Review №52

Futurama has the best prices on most hiking products and outdoor gear. The service is friendly and speedy and I highly recommend using them.

th
Review №53

Made a purchase from Norway for a friend in SA. Exeptional service from the sales team. Will definitely be using Futurama again. 👍

Sa
Review №54

Ordered online. Last place I ordered, first parcel I got.Sent me invoices and tracking details, unlike the other stores.Great service.

Ja
Review №55

Very good service and prompt deliveries. Could not ask for better.

Ta
Review №56

Always great service from Futurama, staff are knowledgeable and helpful. Always happy to purchase from Futurama, and they stock a wide variety of great products.

Qu
Review №57

Great variety, knowledgeable staff and love going there

We
Review №58

I ordered items from Futurama that they first had to order for Me and then send to me. They are supper helpfull and Profesional. Thanks for the great help Micheal and Matthew. Will always support you guys.

Ia
Review №59

Excellent service from the staff at Futurama. They went out of their way to get my order to me ahead of schedule.

Sh
Review №60

Excellent, efficient and friendly staff. Received order faster than I thought possible and extremely happy with my purchase. Congratulations...you guys are awesome 👌

DL
Review №61

Futurama did exactly what they said• Helpful staff• Best price• delivery was earlier then given time(Was a pleasure doing business with them)

de
Review №62

This website is the future of online shopping . It feels like there is tons of people working behind the scenes to make sure we all have a smooth shopping experience on there site. Keep it up, thanks for everything!

Mr
Review №63

Fantastic service , i ordered about 1.00 on day and got the item delivered the next day . i phoned in for help picking what i wanted to buy and the staff were very help full and explained everything to me very impressed

Li
Review №64

Excellent service! Well done!

Mo
Review №65

Staff provided me with good service! Thanks

AJ
Review №66

Thank you for the great service I have received & top quality products!I am really happy with my new HORNADY reloading equipment.Will definitely buy from Futurama.co.za again!

Za
Review №67

I have made a few purchases in the past and did so again. The client service is brilliant and the communication from Logistics are on point. You can find almost anything on their online shop. I am so impressed that I will keep on supporting them. High Five.

Zu
Review №68

Thanks Futurama for the excellent service. Your communication and feedback is great.

Wi
Review №69

Slight misunderstanding on my delivery costs was handled expertly by these guys. Excellent communication and stunning service. Thanks a stack guys 😀

El
Review №70

Very good air rifle products at good prices.Professional service, will buy again.

me
Review №71

Best online shop I ever seen. They are the best in what they do. The 1-4 days door to door delivery is not just a promise. I got my parcel in 3 days!! Thank you futurama for making online shopping so easy!!

Jo
Review №72

Excellent personal service. Great communication throughout the purchasing process. Taking service delivery to an entirely new level. Thanks for not making me feel just like another number.

By
Review №73

Great Selection. Great Service. Much Love.!

Da
Review №74

I queried stock on a specific item. They were out of stock but kept me up to date with progress on their order from the supplier. I only ordered and payed once I was informed that stock was received. Received my order in the following week. Will definitely order from them again.

Ga
Review №75

Just based purely on how quickly they get back to you. Customer service goes along way. Always been happy with their service and products.

De
Review №76

Amazing service and fast delivery. My #1 online store

Bi
Review №77

Great guys to deal with - fast and friendly service!

Ty
Review №78

Great products at affordable prices. The staff is also friendly

Kw
Review №79

In the world of online shopping, a personal touch generally lacks. Futurama, this is not the case, this company care about their customers and go that extra mile to ensure the customer is satisfied with using their e-commerce platform. I am feeling extremely satisfied with spending money @ futurama. My first experience was outstanding and I will be returning. Thank you guys, keep up the great customer sales support.

Sh
Review №80

Excellent service! Fast deliveries as well.

Ju
Review №81

Great service, the most friendly staff and the delivery was quick. Will do business again with them

Co
Review №82

Prompt and efficient service. Goods arrived within 48 hrs.

Jo
Review №83

Quick and easy assistance. Will definitely be coming.

Ga
Review №84

Great advice, helpful sales team.Out of stock on certain items, but assured of new stock on its way - understandable if ones busy.👍

Di
Review №85

I purchased for the first time and their customer service was great, fast response and really fast delivery. Am in Namibia but my delivery didnt take long. Cant wait for my next purchase.

Mi
Review №86

Super helpful and knowledgeable staff and great products

Jo
Review №87

Good service and great prices!

De
Review №88

Honestly great online shop , with great customer care ! I would go back anytime

Mi
Review №89

The service was the best I have received in a very long time and I want to name one specific person Ashley Jackson who was amazing, thank you Ashley.Futuramas service is in the top 3 of companies doing online business I give you 5 stars with a smile just the way I know you helped me with a smile.

Lo
Review №90

Excellent products at affordable prices and great customer service. A quality online store

Ch
Review №91

Great service by this Company 👌🏻 Keep it up!

As
Review №92

This is the best online store with excellent customer support.

Ro
Review №93

Excellent service. Thank you. 😊

Ma
Review №94

The service was excellent and received my order very quickly!

Be
Review №95

Product was delivered within 3 days of ordering. This type of service inspires confidence. Will be buying from them again in the future.

J
Review №96

Great site with unique stock, delivery is fast and the after sales communication is brilliant. Thank you for putting in that extra personal touch.

Li
Review №97

My husband bought a telescope and he is very satisfied with his purchase and the fast and friendly service!

Ja
Review №98

Futurma has the best service response I ever had from any company, minutes after requesting stock they responded. The delivery of my items was just as good with great feedback. Best service experiences I had from a online shop.

Ia
Review №99

Thanks to Amber Steyn from futurama.co.za and her excellent service my parcel arrived on time. I never had to call or email to find out about my product. She kept me informed about everything every step of the process.Keep up with the good work and I can recommend them to any camping enthusiasts out there. Very happy 😊

AL
Review №100

Theeee best. Definitely returning.

Information
46 Photos
100 Comments
4.9 Rating
  • Address:Shop 4, The Flags@Circle 5 Centre, Cnr Centenary Dr and Reese Rd, Somerset West, Cape Town, 7130, South Africa
  • Site:https://www.futurama.co.za/
  • Phone:+27 21 851 3284
Categories
  • Electronics store
  • Hobby store
  • Hunting store
  • Hydroponics equipment supplier
  • Outdoor sports store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–6PM
Payments
  • Credit cards:Yes
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