Its a reliable, safe and easy to find pickup place. #Takealot #Thank you.
Great efficient friendly service! A rare novelty in Cape Town. Keep it up
Quick once inside but not easy to find
Fantastic turnaround time. Happy customer. I will keep using their service.
Favorite takealot pick up pint quick and great service
Such bad service. I was waiting the whole day. Just to receive a lie as a SMS and on my order history.Client could not provide positive proof of IDWhat utter nonsense.Nobody came to my workplace and nobody phoned me!!Poor poor service. And this after I called to ask for a delivery before 4PM.And this from Woodstock to Observatory!!Order #88404826 Nobody even called me!!
Lady assisting me with getting my returned item back was friendly and welcoming. Covid19 rules observed.
Gave it two stars for its poor location. It’s very shady, I was on foot and google maps showed me the walking pass above the railway along Railway Road. So many drunks and homeless people were sitting on that pass I didn’t even dare get close, as a woman I felt so unsafe. Had to ask a male colleague to accompany to pick up my things the next day.
Such friendly and helpful faces. Always a great experience.
Thank you to the very patient and friendly gentleman who worked the collection desk this evening. He was an absolute gem!
Great pickup point...very safe for its area
Its a very random, hidden spot in a bit of a dodgy area. But the staff are fast and efficient and take just a few seconds to get my parcels. So its always a nice quick in and out for me.
In an awkward area, but good services.
Not very helpful staff. They are also unsure of process. They need to understand that it is thier job to serve. They are not doing clients a favour
I appreciate that this place makes it easy and convenient to make returns. Howevern this place is in an EXTREMELY dodgy location. As a 63 martial artist, I even felt uncomfortable going to this place to return some items. just down the street from this place appears to be an active drug-addicts den. I would highly recommend Takealot relocating if possible.
Pleasurable experience. Quickly in and out.
Quick service. Excellent COVID-19 protocol adherence. Efficient staff.
Quick and good customer service. Following the Covid regulations
Always an easy collection when I go there, friendly and efficient staff. Just a shame about the area and delays due to trucks and uneven roads.
Very efficient and close by.
I’ve collected packages from this collection point on many occasions. It is difficult to find the first time, it’s not in the best area and there is no signage directing you to the collection point. So I would recommend using google maps. However, the process is quick and efficient and the staff are always very welcoming and friendly. I’ve never spent more than a minute inside waiting for a package. So I would recommend.
Great quick service, in and out in minutes
Its our job to invite you all guys
Could do with a bit of TLC and better directions to the correct entrance, but does the job.
Easy and efficient, hassle-free service. #super cool
The place is in a sketchy area. The trip there was super super dangerous. There are groups of men just lurking around. It is not safe, especially for women.
Fast service but very difficult to find.
Great service.
Good service
Just brilliant experience. Easy parking, fast and friendly service.
I was there and the new location is so inconvenient. You cant walk you need to take a car there. Also theres a lack of parking as it shares parking with other companies in that precinct. You need to use Google maps to get there as it is located in a very complicated place. Why did you guys move? Your previous location was so much better and convenient
Friendly and quick
Friendly staff and you are helped in a few minutes
Amamzing. So easy to find and there were parking spaces for about 5 people. Staff were very very helpful in guiding me through the collection process. Very happy with my experience and I think Takealot have outdone themselves! :)
The place is kind of tricky to find but service is fast
Great service at the pickup point.
Easily accessible, suuuuuuper quick service and friendly staff
Dont understand why take a lot will have a pick up point in such a dangerous area...
The lady went out of her way to assist me in getting my parcel in time. She went as far as to call me to inform me that my parcel had arrived. The BEST service that I have ever received!
Awesome 👌 🆒️ 🙌
Quick service
I dont think Takealot could have selected a worse location. Dreadful area, no signage at all, difficult to find. Unsafe for customers to drive around there and not at all accessible if you are using public transport. Really in terms of customer satisfaction and retention this is not the kind of thing that helps. Consider adding Pargo delivery options or something similar, collection points at major shops like PnP or Checkers. Generally I am very impressed with Takealot though after visiting the Woodstock collection point today my opinion decreased incredibly. Money saving taken to the extreme and a detriment to paying customers.
Fast and efficient service.
Small little place not an issue but stuck away in a little corner difficult to find. No signage to assist in the road or at the entrance. Would not have expected the office to be stuck away at the back of a business park. Once you locate it the assistance from the attendant gets you your item in next to no time.
For me personally I think the new location is terrible. So out of the way and very little parking. People using public transport will have to walk all the way from main Road to get here. Not sure what necessitated the move, but for me its a bad one.
Super efficient and convenient
Very convenient and cheap to collect Takealot and Superbalist purchases
This pickup point is so out-of-the-way! I didnt have any hassle with getting there, but thats only because Google Maps navigation worked well. I dont really see this as a primary shopping destination — I would rather get online purchases from a nearby locker thats available 24/7. In comparison, going to this venue for something small is weird. Also, the boxes that takealot uses are too big. It doesnt feel natural.
Odd location. Difficult to find the exact spot. Traffic is bad at peak hours.
Quick, friendly and efficient
Very fast and efficient pickup / dropoff point. Worked great for me!
Fast and efficient. Would definitely recommend for people in this area to collect
Friendly welcoming and service !!!👍
Quick and easy connection. Just not so easy to get to anymore since moving
Great service, friendly & helpful staff
Service was great just location was a bit out there...
Works well. Parcel arrived way ahead of schedule. Quick and easy process at the pickup point.
The largest South African, online store. What can you not find at takealot...
Convenient pickup location. Parking is a bit limited though
Perfect service and good friendly staff.
Quick and awesome
Quick and friendly service
I bit hard to find. Unit 24
Friendly staff, never a hassle when going to pick up.
Pick up point,
Difficult to located by great service. They are moving premises
Swak diens.Disinterested staff carry on conservation with friends and ignore waiting clients.When serving me the staff continue talking to friends and did not even greet or say thank you
Pick it up ;)Friendly staff
Nice opportunities for us
Excellent service
Quick service
There are 2 crowds, crowds of gands waiting for you on each side of the entrance.
Service is good and fast
Easy and quick pickups for online purchases
The security at the gate is not people friendly. Theres no clear sign at the gate to show where the pickup point is.
Wow just great service, ull be amazed,
Fabulous service
Even though the place it is in dodgy corners and a bit tricky to locate on Google maps
I was there twice and the place was closed before it was meant to be, as per the operating hours supplied by Takealot themselves, and the info available online.
The best service and fast
Hard to find. One gate of two open.
Quick service friendly assistant
Simple and professional service
Very Nice people working there but it is situated in a dodgy looking place
It was hard to find in an area that is unsafe.
Staff are not knowledgeable about processes to satisfy customers !
Great for pick ups
Quick and efficient service
Very convenient.
On both occasions I was there I had to knock on the door several times to get someone to open up after ringing the bell
Not safe
Fast and efficient.
Efficient service.
Fast and efficient
Is too far from everything
Hard to find
Fast and efficient
Difficult to find
Like it