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Uwe Koetter Jewellers
Shop 103, Level 1, Cape Quarter Lifestyle Village, 27 Somerset Rd, Green Point, Cape Town, 8001, South Africa
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Su
Review №1

Definitely coming back, they resized my wedding band and polished both my wedding band and engagement ring while I was just there. Amazing customer service, kind and generous. My ring hasnt ever been this stunning, highly recommended

Ga
Review №2

I am incredibly impressed with every single aspect of service given to me last year November/December by Naomi Smart of Uwe Koetter. I went for an initial consult for a signet ring I had custom made, and felt extremely safe and comfortable in the shop, as all safety protocols were adhered to. All subsequent correspondence ensued over email and WhatsApp. Every week, I had an update with pictures from Naomi, and when finally I couldnt come to pick up the ring, she hand delivered it to me at my home. I am so happy with the end result as well. Thank you Naomi and Uwe Koetter for great all round service!

La
Review №3

Great service! Always willing to work together to create what youd like

Ma
Review №4

The best jewellers you will ever find in the Cape. Extremely client loyal, so professional, kind and fun to work with. The quality of their jewellery is unmatched. Highly recommended.

St
Review №5

Extremely impressed by the quality of the service and the realization. Beyond our expectations. Johann has been very helpful. Would recommend 100%.

ki
Review №6

Simonette totally understood what I was l looking for and selected the perfect stones and kept me up-to-date on the progress. Would recommend in a heart beat ♥

An
Review №7

As a family, weve been working with the team at Uwe Koetter for a few years now and every project has been an utter delight! From engagement rings and wedding bands to birthday presents and reworking family heirlooms, the service and quality of work is always outstanding. Simonette has the patience of a saint and really helped us through each process from design to resizing etc. We look forward to many more projects over the years.

Al
Review №8

Thank you Uwe Koeter and Metaxia Segal for the personal care and efficiency to design and produce such an exquisite piece for the love of my life.Shipped carefree all the way to the UAE in COVID times, no hastle and only happiness provided!

Re
Review №9

Every step of the way in the making of our engagement ring - from the picking of the stone, metal and style; to the videos of our different options; to the moment of picking up an exquisite engagement ring - was an absolute pleasure with the team at Uwe Koetter. Johan Louw not only listened carefully to our wishes, but gave us beautiful options to choose from. Everyone at Uwe Koetter is not only professional and highly skilled, but also friendly and incredibly helpful. Even having never met them face-to-face due to COVID, we had a very personal experience every step of the way. The craftsmanship is so clearly on show in the stunning ring they made for us. We cannot recommend Uwe Koetter highly enough to make dreams come true.

Ch
Review №10

I am extremely impressed with the service I received from Uwe Koetter in Cape Quarter, Cape Town. Johan Louw surpassed all my expectations with his professionalism and craftmanship. Not only did he go out of his way to find the specific gemstones that I wanted, but he also stayed in regular contact, providing updates as the manufacturing process unfolded. The experience of designing the ring to receiving the final product has been delightfully positive and effortless. I highly recommend Johan Louw at Uwe Koetter Jewellers.

Ru
Review №11

Only the best of praises! We were looking for a custom made piece as a gift and Metaxia simply exceeded our expectations. The piece was designed and made from scratch faster than we had anticipated, it was beautifully made, not to mention professional communication and service along the whole process. 10/10 would come back again.

An
Review №12

My wife and I had a very pleasurable experience with this jeweler. Simonette guided us through the many questions we had, from gem type, to design aspects and the overall aesthetics of the piece we finally purchased. She went way above the norm for a retailer to ensure we were completely satisfied. Her professionalism and sincerity, as well as her own passion for creating the final piece, was very refreshing in this day and age of online companies. The craftsmanship in her work is truly desirable and when the final piece was rapidly despatched, it was even more perfect than we imagined! Our friends and clients now look in awe at the tanzinite jewel dorned by my wife accompanied by a wow, where did you get that from?. Thank you Simonette, pardon the pun, but youre a true gem!

Mo
Review №13

I wanted my ring changed as I got an extra diamond from my mom and didn’t really know what exactly I wanted. Elizka summed up my personality and gave me some wonderful ideas on what would suit me. She printed me a 3D example and I loved her idea. The process didn’t take long at all. She was very professional and friendly, and I still cant stop looking at my new ring. What a nice experience xx

Ri
Review №14

I have put the massive responsibility of resetting my wedding band into something modern and special 6 months ago and I still cant keep my eyes off my ring. I sometimes love it so much that I kiss it. I have never seen such a perfectly made ring in my life. Thank you Elizka. You have exceeded all my expectations.

Ro
Review №15

Metaxia Segal is an absolute star.I recently had a ring made for my wifes birthday and it was a fantastic experience.I had an idea of what I wanted to have made and with Metaxias guidance and excellent design ideas, the end result is a very happy wife.From designing, during production, to final product, I was kept informed with pictures at all times.The quality of the ring is outstanding.It was an absolute pleasure to deal with Metaxia and the entire experience was seamless and fun.Thank you so much to the awesome team and especially Metaxia.

An
Review №16

Started the engagement ring and wedding band design process with Johan in April and we couldnt be happier with the end result delivered early May. Unique design ideas, patiently working with us on iteration upon iteration, sourcing unique stones etc - my fiancé and I couldnt be happier. Just a warning to you guys out there though - you might find your fiancé looking at her ring more lovingly that she ever looks at you! ;-)

Fr
Review №17

Uwe Koetter continues to wow with great customer service. My and my husbands wedding bands and my engagement ring was designed and made by Shane from the Uwe Koetter team. Our rings are so gorgeous and timeless. The whole experience was wonderful too, we were welcomed into the store in Cape Quarter with open arms and a sherry or glass of water every time we visited. They made us feel so special. 2 years down the line we are still receiving stellar service with complimentary ring polishes. I cannot recommend them more.

Sh
Review №18

The service, professionalism and friendliness was exceptional. Thank you Simonette for all your patience, advise and assistance to redevelop my wedding ring 💍 I absolutely love it and really appreciate the personal touch.

An
Review №19

The best Jewellery store to go to if you are wanting a one-of-a-kind jewellery item.

ji
Review №20

Excellent service!!! And great products

Mi
Review №21

We have known Johan at Uwe Koetter since early-1993 and we struck up an (expensive!) friendship almost immediately. Weve had rings, cuff-links, pendants, special commissions, and on our 25th Anniversary new Wedding Bands, all personally designed and crafted by Johan and his team. He has even remotely designed and supplied an engagement ring for my sons best friend, together with a video story to create a special memory for the bride-to-be. Our extended family and friends now consider him to be one of our all-time favourite people to visit, and we look forward to our next visit to continue the excellent friendship - keep doing what you do so well, Johan

Ma
Review №22

A family friend referred us to Johan and his team at Uwe Koetter. Having a rather unique design challenge, we contacted Johan to discuss our options, and he was thrilled to take the challenge and assist us. Having met with Johan, we immediately felt confident to proceed with Uwe Koetter. Within a short time span, Johan surpassed all expectations and presented us with a dream come true. A huge thanks to Johan and his team for making our special day possible. Highly recommended.

Ri
Review №23

The gold standard in jewellery concepts, design and retail choice of exquisite pieces. Johan Louw and his team are creative and combine many years of experience in their work for international A-list clients. They extend this courtesy to local clients and tourists with the same equanimity. A must visit, even just to whet your appetite for precious treasures!

Ka
Review №24

I highly recommend Uwe Koetter Jewellers. Their customer service is of the highest level and their designs are unique. I have had many pieces of jewellery made over a period of years and I wouldnt hesitate to recommend them to anyone who is wanting to purchase quality jewellery.They have a wonderful showroom and the quality of their workmanship is excellent. They go out of their way to make sure the customer experience is a happy one. Johan and all his staffs friendly and efficient service is appreciated!!

Li
Review №25

Wonderful friendly and highly professional service. No pressure to buy or commit. As a result I have several custom pieces made by Johan - they all bring me great joy. Cannot recommend them more.

JJ
Review №26

I started off my journey with Johan at Uwe Koetter Jewellers not knowing anything at all about diamonds or engagement rings. Johan took the time and calmly took me through the steps and considerations I needed to take in order to build the perfect ring for my then girlfriend.Johan never rushed me into anything and made sure that I was completely happy before we made any final decisions. As luck would have it, very close to the end of my engagement ring journey South Africa was ordered to go into lockdown and therefore my plans on timing were a bit shaken. Johan immediately contacted me and organised to have the ring finished on the final day preceding the lockdown and I was able to pop the question during lockdown!!She was so unbelievably happy with the end result!Thank you Johan and team, you guys are incredible!

Vi
Review №27

It was the best idea to come to Johan for my custom made bracelet he did everything exactly how I imagined it. I will definitely come back again.

Pe
Review №28

I am absolutely in love with my engagement ring and wedding band! It is everything and môre!! 10/10

Do
Review №29

I have had a great experience at Uwe Koetter. The store has unique pieces that are very special, and the price is spot on. The staff are super friendly and will go out of their way to help. I recommend Uwe Koetter to anyone who wants to buy high quality Jewelry.The long trading history and experience really shines through.Donavan Daniels

WE
Review №30

I recently custom ordered a bracelet with Johan at Uwe Koetter. Absolutely amazing customer service he offered. He promptly replied every questions I had and prepared everything in time before my flight in the next morning. I am very happy with the bracelet. Many thanks Johan!!

De
Review №31

We have been coming to Uwe Koetter Jewellers for years now and were always happy with their excellent service and the exceptional standard of craftsmanship. My mother has had several gorgeous pieces made by Johan Louw himself, including a fabulous gold pendant set with a finely cut rutile quartz stone that holds great sentimental value. Finest jewellers in Cape Town and best in South Africa.

Da
Review №32

The best in business. Johan Louw made a ring for us from scratch and we can’t fault it. It’s great and the experience was perfect.Highly recommend it. They are true professionals.

Is
Review №33

I have several very special pieces of jewellery that were made by Uwe Koetter and Johan Louw. Their approach to jewellery is innovative and thus their designs are modern but classic. Their craftsmanship and attention to detail makes each piece of jewellery a piece of art.

Mi
Review №34

Had a great experience buying a gift at Uwe Koetter. They helped me find exactly the necklace I was looking for. I will definitely recommend them for anyone looking to surprise their partner with a gift.

Li
Review №35

I had a wonderful experience with Uwe Koetter - they made our wedding rings and I couldnt be more satisfied. They are still more beautiful today than they were when we bought them! BEST JEWELLERS IN CAPE TOWN!

El
Review №36

My fiance and I went ring shopping together and visiting Uwe Koetter was our first shop that we visited and selected a ring to be made that very same day! The experience was truly amazing and everyone at the shop made us feel special. Irma and Johan both read us very well and the ring is my most favorite piece of jewelry Ive ever owned. Thank you to everyone at Uwe Koetter.

Ga
Review №37

Simonetta & the Uwe Koetters Jewellers team went out of their way to make me a pendant that was out of stock in less than 3 days. I needed the pendant & chain as a gift for a friend overseas in a short space of time as I was travelling overseas. They not only made it in a shorter period of time than promised, but also delivered it so that I got in time before I travelled. Their product line is unique & their pricing is highly competitive. You are assured of purchasing unique bespoke products made with the utmost detailed quality. The service I received was excellent and was matched by the outstanding quality of the pendant of the chain. I highly recommend Uwe Koetters Jewellers. Gail

Am
Review №38

Uwe Koeter is a very professional jewellery manufacturer in Cape Town. I went to their shop for my wedding band and their service is wonderful. They were willing to help me after hours and my band was available within a few days. Great customer service. You cant go wrong.

Ju
Review №39

After a miserable experience at another jeweller, I decided to go to Uwe Koetter. I was assisted by Madeleen and can only say that I havent received such brilliant service in years! Despite my very specific requests and ideas, Madeleen never wavered or got upset and through a few quick iterations, absolutely nailed the design with the team. The final piece just took my breath away and I cant express my gratitude enough. Its such a pleasure to get that level of service and professionalism in Cape Town, where its so often completely absent.Well done all - so happy!

An
Review №40

Johan Louw restored my grandmother and my great grandmothers engagement rings for me, modernising them slightly without compromising their character. I would trust nobody else with this! Highly recommend!

Cl
Review №41

Great Jeweller! They do great work for a reasonable price. The designs are awesome and the staff is very friendly.

Li
Review №42

Thank you for the excellent service Uwe Koetter. I am in love with my beautiful wedding ring & band. I wish upon you many happy clients. xxx

Da
Review №43

The lovely team at Uwe Koetter worked together to make our custom wedding rings within a week before we had to leave Cape Town. They were surprisingly affordable and we left thrilled with the final products. Highly recommend stopping by!

Te
Review №44

Professional, attentive and the most stunning work! Johan and his team made this experience of getting engaged even better! Thank you, cant wait to be back ;-)

Mi
Review №45

Such friendly and efficient service! I popped in to have my ring resized and it was done within 2 hours. Thanks so much!

Ni
Review №46

Johan and the team sorted me out for an urgent last minute custom ring requirement. Happy wife, happy life! :)

Ra
Review №47

Simply the best! Dont even look any further, you cannot go wrong with Uwe Koetter!

A
Review №48

Amazing designs, forefront in technology, exceptionally professional.

Th
Review №49

Magical designs and service with state of the art technology exceeds expectations.

Ma
Review №50

I went to Uwe Koetter after a day of looking for my ring. Im so glad I made the decision of calling in to one last shop they said they didnt have what I was after but could make exactly what I wanted!They did not disappoint! I would TOTALLY recommend Uwe Koetter for any piece!Irma made the whole process so easy even though we had to leave Cape Town a few days later, putting thousands of Kms between us and doing 90% via email when I returned to Aus. My ring is everything I wanted, exactly what we discussed and identical to the designs I chose!I couldnt be more in love with my ring and couldnt recommend Irma, Shane and the staff enough!

Al
Review №51

Prize winning jewelry designers. Timeless designs that bring joy for many years.

Si
Review №52

Exceptional service and attention to detail. Always willing to go the extra mile and beyond!

Ka
Review №53

Excellent design and craftsmanship. Highly recommended

Sh
Review №54

My only choice for hand crafted, bespoke made jewellery.

Er
Review №55

Lovely Designs and good Diamonds

EJ
Review №56

Great experience!

St
Review №57

Unbelievable service and quality !!!

Ti
Review №58

Bought a gold-plated silver chain here as a gift. Later I wanted to have it shortened in Germany and no one would believe me that the chain is only gold-plated and not made of solid gold until the stamp was found on the clasp, the quality of the gold-plating is so good.In addition, the price was significantly lower than that of German jewelers.I can only recommend it!

An
Review №59

Incredibly beautiful design !!! Something from another world !! Perfectly made! Delivered on time in Paarl !! Friendly service !! Cant stop looking at my rings. Its just so terribly done with every bit of detail, perfect !! Have rings for two days now and get compliments without ceasing !! Definitely recommend Uwe Koeter!

Information
99 Photos
59 Comments
5 Rating
  • Address:Shop 103, Level 1, Cape Quarter Lifestyle Village, 27 Somerset Rd, Green Point, Cape Town, 8001, South Africa
  • Site:https://uwekoetter.com/
  • Phone:+27 21 425 7770
Categories
  • Jewelry designer
  • Diamond dealer
  • Gemologist
  • Goldsmith
  • Jewelry appraiser
  • Jewellery manufacturer
  • Jewelry repair service
  • Jewelry store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–2PM
  • Sunday:Closed
Service options
  • Online appointments:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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