Worst customer service.. I will never go there ever. Staff are more concerned about their own personal stuff than actually helping customers. Managers not much better, last time they wil ever see me.

The service level in the Woolworths store is consistently appalling. Cashiers do not greet, are rude and have attitude. This sort of behavior has been experienced on every visit to this store. Until this has been sorted out I will not suport this store any longer. I have also reported this to Woolworths Head Office.

On 20/04/21 i was helped by Yusuf...his customer skills is a 100%, he even made me feel special by asking how my day was at work while checking my oil and water! That was a first for me at a Garage...it was a service with a smile and could see he takes great pride in his work. Keep up the good work👌

Got to the garage just after 18h00 this evening. There was a queue of cars extending way beyond the garage area. I was behind a car and got to the pump all excited - assistance should have been soon. To my disappointment there was only 1 service person in sight. I got out of my car and walked to the window - only to be informed by an elderly lady behind the glass that they only have 2 service persons for night shift! I left and went to the nearest other garage where service was 95% better! And no queue with 4 or 5 people to service the area. Ps. I suppose under lockdown level 1 - after 18h00 is probably night shift!!!

17/03/21 @ about 6:30am, I come to this garage most mornings. I never wrote a review because I thought it was just a ounce off thing but numerous times now already the service at the pumps have been slow and needless to say horrible! And the card machines are consistently faulty. I would suggest avoid coming here when in a hurry. Theres so many petrol attendants just standing by the cashiers window, they look at you but dont even have the decency to say sorry, just give us a few minutes while we sort out an issue if thats even what they doing. Avoid coming here if you can!

I bought petrol , paid and left . Nothing went wrong . Just a normal transaction at a petrol station .

Service is non existent. Avoid. Been waiting on the forecourt for more than 10 min now and will be driving away after this post.Edit : as at 13 Nov have received 4 missed called from Jhb number and not sure if related to this review. the number cannot be dialed so I have not been able to return the call. Would suggest the customer service team use their CRM to set up a telephonic appointment.

This is one of the worst Engen Woolworths ever - I have been in there for 2% milk 2l - and the last 3 times they had no stock.. not the first time, I stopped going there because there is just no point. 1 in every 5 times that they do have the stock just is no good. They also allow people to go in with out masks, no hand sanitizer - baby wipes??? Hello - that is not the same thing. baskets are grubby. When complaining the staff gets rude and 2 weeks back, some of the staff where not wearing masks.Please do something - or close the Woolworths section, as this is giving Woolworths very bad reputation. Have a look at the one in Monte Vista - learn form them, never had issues with stock.

I arrived at this garage and there was a line, the attendant decided to serve a car and then put a cone as soon as the car left I had to move and queue all over again behind other cars for a further 10 mins

Some times theyll just steal a rand or two of change

Worst garage ever. I fueled up and asked if I can just use the toilet to urinate and was not allowed to use this toilet even though I offered the pay. The manager on duty was rude and not helpful. How can you call yourself a service station?Will never use you again

Nice and well kept.

Helpfull friendly staff

Just popped in to grab some supplies for supper. No sanitizer anywhere close to the baskets. The baskets are clearly grubby, full of marks and sticky stuff. A breeding ground for Covid-19. Woolworths you need to keep your eye on this lot.

Staff always friendly but dont go there when Mosque is on because u cant get a parking despite the signs that say For Engen customers only. No wheel clamping gets done. Rather go to Platterkloof. I also hurt my leg by walking past the wood they sell as it sticks out and I still have a bump under my skin.

The staff are very friendly.Always daily specials on the food.Petrol attendents are very helpful.I pop in a few times a week 👌

Engen you are disgusting selling masks for R40 but not one of your poor staff is wearing one. Clearly dont care about their safety.

Slow service, staff choosing who they want to help whether you were there first. They only clean certain cars windows which didnt even asked to get cleaned. At least I got the petrol that I wanted.

Great Engen, staff is always friendly and helpful. The little shop inside has a Woolworths too so you can get all the essentials you need and some snack goodies.

I was so excited when they opened but they have a very small selection of Woolworths goods and we need Coffee please, Good coffee! The nearest coffee shop is in Plattekloof CENTRE which is a mile away. It is Friday at 6:25 pm and there are no hamburger rolls, pancakes and no hot cross buns. These are standard items that should always be in stock.

Staff at petrol station and Woolworths always very friendly and helpful. In my opinion, the best 24 hour convenient store in the Northern Suburbs (great variety, fresh products and reasonably priced).

Theyre often very busy, they dont sell gas, and their convenience store is too, too, too expensive. One star because the last time I used them, I was the only one at the pumps and the petrol attendants ignored me for 5 minutes. I had to get out of the vehicle and ask them to do their job.

Recently rebuilt filling station near the N1 Motorway. The Woolworths store stocks a much wider range of food and drinks that would normally be expected at a fuel station. On three occasions I had a valve cap missing after having my tires pressure checked.

The staff are very friendly and most times care about their customer. Even though not all of them I do recommend the gas station.

After putting in fuel it did not show on the fuel gauge. I went to speak to the manager who did not seem friendly to start with. After explaining the situation she just said that they get this complaint often, it was my vechiles gauge and refused to investigate further. After getting frustrated, I decided to leave. Upon filling up the next station the gauge imediatley indicated fuel.

No bathroom for customers.

For a Muslim owned garage it’s pathetic. Does not stock halaal products at the woolies... plus manager and owner very rude as if they are doing you a favor. Very bad service and definitely not recommended. Rather use the Engen at Plattekloof village.

Bad service

Owner should do something about their staff service it is absolutely horrible

Nice and everything but not catering halaal meat or cold meats

Ive never struggled with this placeAlways clean and on point

Upgraded recently. Looking good.

Small but efficient.

Most of the things you need under one roof

Woolworths staff are friendly

Friendly service

Great service

Poor poor poor