The service has gone seriously downhill. Things used to get dealt with within a few hours of a problem being reported, now 2 weeks have gone by and I am still waiting (with no feedback whatsoever despite me sending a follow up email and 4 phone calls). Very disappointing!
Love Sybaweb and her people.
Have mailed accounts department multiple times with no response.
It serves many of us with wifi network services
Good service.