Excellent customer service. Efficient, friendly and helpful.

Great communication and friendly, they provided me with details all the way through the sale of my item.

I adore the Lux Portal and their team! Everyone is so kind and welcoming and they have the best pre-loved luxury items! They ensure the items are well taken care of and their items are all of top quality.

Tracy and her team delivers exceptional client service and transparent communication. Looking forward to using this platform exceeding the highest of standards!

I have purchased on a number of other similar sites and cannot complain about the service I have received from any of them but I never expected to be blown away by the level of service I received from The Lux Portal. Delivery happened before I could even ask for a tracking number but the best part other than getting your beautiful luxury items is the lovely packaging. You would be amazed how it makes you feel as though you are the most important client ever!Gorgeous! Thank you so much 💓

Fantastic service received from Tracy. Loved the delivery package on par with the likes of Net-a-Porter and such. Very happy

I really enjoyed the customer experience and service I received from the lux portal when I was trying to sell my shoes. The communication and transparency from Kim is superb 🙂🙂❤️

An excellent online shopping experience ♥️♥️♥️The Luxportal has been quick and efficient in their response to queries and equally efficient with regards to delivery ♥️♥️♥️I definitely look forward to my next purchase with you.♥️♥️♥️

Five star experience! Tracy is so lovely to deal with! Everything from choosing your items, the personal service you receive, to receiving your items in the most divine packaging. It just screams luxury. What a professional company. I cant wait to purchase more items from The Lux Portal.

All goods are in mint condition. Such a pleasure dealing with Tracy. She is always pleasant and very professional. Excellent service all round and I cant wait to grab my next bag... Or shoes!

Just received my parcel... Feels like Christmas Thank you The Lux Portal for your exquisite service I will be definitely doing my purchases in the near future soonest. Have to commend on the quick and easy online purchasing that I got from The Lux Portal.

Fast shipping, Excellent communication. I was looking for Zimmermann Melody romper that was sold out everywhere. I was so happy to see it on the Lux Portal web site. I emailed regarding international shipping to the US. I got response within a day. They were willing to ship it via DHL that I requested. I received the item within 3 days even in COVID pandemic. The romper is absolutely gorgeous. I would highly recommend The Lux Portal.

Theyre awesome

Amazing products at amazing prices