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Europcar N1 City Goodwood
Cnr Frans Conradie & Manus Gerber Dr Auto Pedigree N1 City Premises, Goodwood, Cape Town, 7460, South Africa
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Comments
Vu
Review №1

Super friendly stuff and easy and affordable car booking at your convenience and according to your pocket.

Ro
Review №2

Worst service Ive ever experienced. Rude employees

Fr
Review №3

Had a problem with the wrong vehicle hired it waz raining on and wheel alignment was out

We
Review №4

Charged me almist.R900 to fill up even though the tanks was 3/4 full

Mi
Review №5

Fast and efficient

Sh
Review №6

2nd time dealing with this company.No customer care rude and impolite.Never again

Se
Review №7

Absolutely brilliant service. Well done team

Su
Review №8

Rental car was supposed tb delivered to me by 9am but it never arrived

Pa
Review №9

Having made a booking ahead of time and requesting a small car I was offered a Nissan Almeira and being told all automatics are big. I spotted a Toyota Yaris. Still to be cleaned and refuelled. Had to wait. Staff not overly friendly. Seats dusty. Enjoyed the drive.

Ma
Review №10

Good friendly service.Refund for rental throughinsurance was done quickly.

Cu
Review №11

Very friendly and energetic staff

Ga
Review №12

I had really great service here, a little difficult to find but the staff were amazing

Mo
Review №13

Excellent service as always

Li
Review №14

Worst service ever they could not even get the surname correct and one tells you one thing and the other something else. Will never use again

Ri
Review №15

Service is great but prices are shockingly high

Ch
Review №16

Employee at the reception was competent and friendly.Keep up the good work.

Mi
Review №17

Service not to great

Ro
Review №18

Always personal attention and excellent customer care skills!

Ch
Review №19

Very sketchy service. They also dont disclose hidden costs or assist with options etc...

Ru
Review №20

Shocking...So i requested a vehicle drop-off at 9am. I get a call at 8:55 to say their driver didnt pitch, so the vehicle will be late.To get a vehicle to me, 10km away from the dealership, at peak time, Europcar would know they have a problem at least a half hour before then. So never-mind the customer who had commitments that required the deliver of the vehicle by 9am?So I request an Uber to get me to my office commitment on time and also call Europcar to tell them to deliver to my office instead, which they promise to do, with an apology.come noon, still no car nor a phone call to let me know whats happeningagain, never mind me with my commitments that require a vehicle.So I call them to find out what is happening. I hear that they presumed they have time to deliver at leisure because they presumed I was in a meeting... Really?! 3 hours later?So now Im still stuck without a vehicle - will have to Uber to my client.They say that they were short on stock of the correct class vehicle so had to get it from elsewhere, hence the delay...Ok, so their business comes before mine. Ive got it. thank youNot great. not good... not even acceptable.Quite poor, Europcar.Fellow lowly people booking with Europcar, use Uber instead: no hassle with delivery of vehicles, parking, insurance, fine print...(Ps. Im not an Uber driver/owner)

Co
Review №21

The Goodwood branch is a bit hidden but their customer service is tops. Very friendly stuff and clean vehicles.

Pi
Review №22

Very professional

St
Review №23

Terrible service. Rude.They forgot to pick up their car on the arranged day at the arranged time and left it standing there for 4 days and then billed me for the extra days.Never again.

De
Review №24

Absolutely the worse car rental experience I ever had.

He
Review №25

Excellent and friendly service.

Hu
Review №26

Terrible service and rude employees; charged fees not provided in contract

th
Review №27

Generally good service

Fa
Review №28

Simple & effective

He
Review №29

Great Service

Vi
Review №30

Great service.

al
Review №31

Stay away from them

Information
15 Photos
31 Comments
3.3 Rating
  • Address:Cnr Frans Conradie & Manus Gerber Dr Auto Pedigree N1 City Premises, Goodwood, Cape Town, 7460, South Africa
  • Site:https://www.europcar.co.za/rental-locations/rsa/n1-city-goodwood
  • Phone:+27 21 595 0210
Categories
  • Car rental agency
  • GPS supplier
  • Trailer rental service
  • Transportation service
  • Truck rental agency
  • Van rental agency
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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