user
Orms Pro Photo Warehouse
Shop 5 Roeland Square, Cnr Roeland and, Upper Canterbury St, Cape Town, 8001, South Africa
Appearance

Comments
Ro
Review №1

If any other company wants to know how to treat a customer they must go to Orms. Great service.

Br
Review №2

Great service and an amazing collection of equipment, Orms is your one-stop go-to destination for all things photographic or broadcast. The staff are always extremely helpful, and their selection is one of the best within the CBD and arguably all of Cape Town. They also offer second-hand equipment at a discount rate, which is perfect for the cameraman on a budget.Placing quotations with them is also a good idea, as you may receive assistance with discounts if your order quantity is sufficient.Definitely stop by - if not only for the free coffee!

Th
Review №3

This place seems to offer everything one would need in the world of cameras and printing. I stopped in to have a handful of prints printed and the friendly and informative staff quickly had me sorted.4x6 prints were only R4 each and ready in about an hour. They also have secured parking.

Mi
Review №4

My go-to shop for all camera equipment and any camera related questions.Knowledgeable, professional and helpful staff. Highly recommend!

Go
Review №5

Great service. Was nit disappointed driving from Stellenbosch.

Ja
Review №6

Always a great place to shop camera gear .... knowledgable, helpful, pleasant staff .... wide variety of various brands.The entrance is a bit tight for larger people with larger bags .... I guess thats for security .... and the parking is also fairly well secured....

Pe
Review №7

A very professional camera and photo printing store. Aimee Hall has been extremely helpful and has provided great advise on large format printing work I had done.

Lu
Review №8

Always hepful cheerful and they know their stuff

Ti
Review №9

My default go-to place for anything photography related. ORMS offers arguably one of the widest variety of photographic equipment in SA and more often than not at the best prices. Their website is also great to use with very efficient and knowledgeable staff backing it up. Client for life.

Su
Review №10

Amazing website to build your project. Helpful customer service by email.

Ku
Review №11

I usually do all my camera shopping in New York City, but if you are in Cape Town, ask for Bronwyn, she is awesome and shes got the best collection of Star Wars tshirts...Thanks again Bronwyn,Kurt

Se
Review №12

Amazing service from Patrick time and to again 👌

Le
Review №13

Review for Orms, Cape Town Roeland Square:  The professionalism of ORMS and the attention to their clients needs must be mentioned in this review.I own a zoom microphone unit that had stopped working. I took it to ORMS for them to handle the repairs, because they are distributors of the brand.  They sent it on my behalf to the Zoom Technical Head Office and after 4 months of waiting, the device arrived back at ORMS.  However, there were no signs of the proposed repairs to the motherboard.I took it back to ORMS, who was immediately on the side of the client, offering a full refund of the repair that was paid in advance.  They also sent the unit back to the Zoom HO.In less than a week they called to inform me that the unit was ready for collection. To my surprise, ORMS supplied me with a brand-new unit, plus the option of a full refund. The fact of they still considered a monetary refund in addition to a brand new device, indicates a highly ethical and professional customer care approach.The visible face of ORMS was Joane, but I am sure that it was more people involved, so thank you so much to all of the ORMS team and especially Joane for the patience and the fluid communication.

Ce
Review №14

An amazing shop have so much camera equipment and accessoriesVery friendly and helpful staff

Na
Review №15

First time experience and what a great pleasure as Assistant Camera Sales Manager - Patrick Desmore was at hand to aid me all the way to select my camera and equipment. Thank you as your establishment is top class from the security at the entrance to the Sales process to the supporting staff on the ground 😇

Ri
Review №16

Orms is the place to go for everything optical like cameras, binoculars and related equipment. Critically different in that experienced sales staff can help you in all aspects of their product line. I never leave disappointed. Recently I took a 16 year old Nikon Binoculars in for repair. After all this time Orms can get them fixed, albeit at the price of a new pair, but probably not the same quality. Covid19 protocols followed with care.

Di
Review №17

Outstanding range of photographic equipment. Service outstanding with the Gopro 9 and accessories we purchased. Got good advice and lots of general information on cameras.

Se
Review №18

Huge selection of photographic equipment.Staff are friendly and knowledgeable.

Gl
Review №19

Very knowledgeable staff and a huge range of products and services.

Co
Review №20

Awesome service thank you john

Yu
Review №21

Sold my 2nd hand photography gear. Price was reasonable. Im satisfied, lady who assisted me was very professional with a good attitude. Ill be back. Highly recommended.

Ro
Review №22

Cool place. Great inventory. Awesome people. Quick turnaround times for online orders. I dig them.

Fa
Review №23

They follow all the necessary rules of covid 19

Aa
Review №24

Very very professional...Will recommend and do business anytime.Thanx Ewald and Lulu.Great service.

Ah
Review №25

Best place in Cape Town for all your photography needs.

Ne
Review №26

The best place for all your camera and photo printing needs. Incredibly kind and accommodating staff who all go the extra mile and make your experience of visiting the store an absolute pleasure.

Al
Review №27

Like a photographers candy store! Absolutely everything you could possibly need and more wrt photography equipment. Service is also good and staff are quite knowledgeable. Sometimes pricing can be higher than competitors but the sheer variety and quality of the experience is just top notch.

Wa
Review №28

Absolute champions there at ORMS. Took my film for processing this morning, received a call just past lunch. Beyond happy. Thank guys!!

Ch
Review №29

Shoutout to Eddie. I can not express how happy i am with the service I have received at Orms Cape Town. I was looking for a Fujifilm X-T3 and its out of stock EVERYWHERE and Eddie went out of his way to find me one. He really went above and beyond what i asked and Im a owner of a Fugifilm X-T3 because of him. Thank you again, you will definitely be seeing alot of me in the future, i have to be honnest cape town branch is alot better than bellville branch

La
Review №30

The staff at this store are friendly, helpful and are very knowledgeable.However, their inventory is pricey. So make sure to do your research first.Also they have strange trading hours for a store, so always make sure you google hours before going. Not even open on a Saturday, so not ideal for the working professional.

Al
Review №31

I believe, every business should aspire to offer a level of service that is as good as Orms. Greatly appreciate the people within the business, and how each time Ive interacted with any part of their business - the service is sublime. Well played to all involved, take a bow

Ti
Review №32

Ordered a camera online which was supposedly in stock. Next thing I notice that my order has a status on pre order. Be careful ordering if you need your camera relatively soon. I called and was told that they actually didnt have stock and that it was arriving in 3 weeks. The website was misleading and I had to get a refund processed as a result. Poor experience. Used Kameraz instead and was blown away by their service and prices.

Ry
Review №33

Wide product range with good prices and friendly staff

Ja
Review №34

They have all the latest goodies to temp you with. Feedback iro camera handed in for service and repair a bit slow. Had to follow up twice to get info.

BL
Review №35

Not sure about the quality of the service at the local Cape Town store, but their online service is appalling. It has taken nearly two months for my order to be completed and every time i have called and been promised a delivery, it never comes. I was promised to get it today, so holding thumbs, but going by my experience so far it probably wont arrive. This is ridiculous. I should not have to hunt down my order.

TH
Review №36

Jakkie was very helpful, he works in the Drone section.. great guy

Le
Review №37

Such helpful staff, they really go out of their way, for even the smallest things.

Da
Review №38

Great store for all your camera, photos, framing and more. Friendly and efficient service and staff.

Pr
Review №39

Really friendly, knowledgeable staff. Super rare.

Vi
Review №40

Efficient and friendly staff. Can find almost anything related to photography in this store.

ro
Review №41

Always best of service

De
Review №42

Great service. Knowlegeable staff

An
Review №43

Helped by super knowledgeable and helpful staff. Super happy with our purchase.

Ma
Review №44

An institution of high quality products and service.

Ca
Review №45

Orms have provided me with gear for the last two years, so I thought it has been a good duration to experience the company before leaving a review. Orms have given me nothing but high consistent service, hassle free nation wide delivery and equipment with no issues. This company and staff go out of their way to assist me even when I have made a mess on my order without lacking positivity and enthusiasm to help. If there is one place you can trust in South Africa to get expensive gear without a hassle, Orms is definitely the place. A great Thank you to Stephen, and I hope the company gives you a blank check with your name on it as a year end bonus!

Za
Review №46

My favorite camera shop, for gear hire and more

Ly
Review №47

A wonderful adventure, this is the coolest shop for those who love photography and all things lenses!! I bought the latest Sony headphones ANC because Orms is a Sony product distributor. They really do take care of their customers, they serve you coffee ☕....

La
Review №48

The camera sails people are absolutely the best and helpful and really know their stuff but the printing people and film development people suck, sorry there’s no other way to say it. I’ve been going there for 3 years to develop film and they still don’t know me and they say they will phone .. they don’t, they are also rude at the counter (one or two are nice) . So expect a fight there . I don’t know another place to develop but if I did I’d go elsewhere.

Sa
Review №49

Easy and quick service. People are very friendly here in all department.

Ru
Review №50

Highly hacked off. Your website shows you have stick yet in store nothing. Guess just like that you lost 70 K.Update your website. Ill look elsewhere.

Mz
Review №51

The Shop is very neat and Covid19 compliant, the staff if friendly,

Br
Review №52

Brilliant service. The fanciest camera store I have ever been in in my life. Got some lekker 35mm film with Andre helping me decide which film is best for my needs. Great place for all your camera needs and so much more. Give it a visit, convenient and easy.

Ga
Review №53

Great place for any photography related. Wide range of products and services with friendly service. Parking can be difficult but usually not as they have some ORMs only bays

Dy
Review №54

Great and honest service

Ch
Review №55

Super knowledgable staff. Not pushy and allow u to decide what suits you. Off street parking. Free filter coffee instore and amazing option of picture developing techniques.

As
Review №56

Orms is the one stop store, for camera sales, camera and technical support and good advise. They also have a service centre for most of not all camera repairs. Ive had good service using Orms. Good competitive printing prices including designing photo books...etc...a wide variety of options...to many to mention.....

Ch
Review №57

Best place for your camera gear addiction as a photographer or videographer.

Be
Review №58

Great service. Still waiting for my camera to be serviced.

Al
Review №59

Great camera shop... Brilliant at selling new items... When you need something repaired expect to wait in line... Took nearly 3 weeks just to get a quote... Was not the supplier... in the end all was well, they did get the fix done and after lots and lots of emails I was happy

Fr
Review №60

It was so good to be there

Gr
Review №61

Always very good service. A pleasure to shop where people know their products!

Pe
Review №62

Those coming will help take the lead of your shoulders when you have to much to do, running your business.Always helpful and friendly.I just never stayed long enough to have coffee there.

Ch
Review №63

Staff are knowledgeable, friendly. Great coffee and its free. Well stocked and lots of ideas for photographers.

Ju
Review №64

Very goodBit pricey

Me
Review №65

Brilliant service, professional. I went to have ID photos taken and they even let me in before 08:00 as I was early.This is a good place to have your ID photos for the German Embassy taken, as they know how to get it right according to the specifications.

St
Review №66

Needs work around the efficiency of click and collect

Yv
Review №67

Orms sorted out a large order of batteries for research field cameras for the Cape Leopard Trust in record time after our previous supplier let us down. Always get fantastic service here. Thanks, Stephen!

Sc
Review №68

Excellent customer service. Thank you Yassien for helping us in a very tough situation. You found a customer for life!

Ja
Review №69

A simply wonderful one-stop-shop for any photographic need. Incredibly knowledgeable staff that are always willing to help. If you are looking for a fair price and a spot of advice this is where you need to come.

Io
Review №70

Good for biometric photos.

Jo
Review №71

Professional. Full stop. Met the owner, Mr Mike Omrod. He replaced a Canon 80D body (my first purchase had focus issues) No hassle! If you want to save R50 on something, you might find it cheaper elsewhere. But you will not get this service! Highly recommended for overall experience.

Ti
Review №72

They deserve all the good reviews they get. Great quality, fantastic customer service, friendly and supportive staff, individual attention to details, and very good value for money. They recently saved my hide by accommodating my very last minute order when another photo shop didnt keep its deadline. Ive switched to ORMS for good!

Al
Review №73

I love this store. Knowledgeable and friendly staff. Orms is filled with camera gear for the low to the high end of the spectrum as well as camera books and software.

Al
Review №74

I have been buying from Orms Bellville for quite some time and can honestly say that the service is tops. The staff are friendly without being stuck up. I have also bought some of their used gear and can vouch that its probably the sanest and safest decision to go with, especially in todays market. When I did have an issue with a used D300 body, they sorted it out immediately without any hassles. Keep it up

Lo
Review №75

It really is the reason that few other camera businesses survive in Cape Town. Theyre just better. Professional staff. Great products. Great services. Higly recommended.

Ja
Review №76

Excellent and friendly service combined with knowledgeable expertise. I was purchasing an expensive zoom lens and received a meaningful discount! Than you Orms. This is why I only shop with you for my photographic needs. You rock!

Ca
Review №77

Lousy service delivery.On more than one occasion have I been disappointed in the lack of decent service at ORMS, but I kept finding myself coming back and treating those as “once off” experiences. However, I’ve had enough and will not be spending another cent at this establishment.- I never get the sms’s for when my film or print orders are ready for pick up.- film has come back, on more than one occasion, extremely dusty and uncut even though I requested for it to be cut, which isn’t a massive problem except that the full roll is just stuffed into a small envelope with a high chance of it being scratched or harmed.- I never get contacted when I place orders for items that are going to be restocked.- on multiple occasions my prints have come back with scratches on them. One time I placed a huge order worth over R800 for prints. And everything was just stuffed into 1 envelope, all different sized prints just stuffed into 1 sized envelope. So many of the prints were scratched I had to come back and get things reprinted, I was treated like it was my fault, and I was talked down to so harshly that I just felt horribly embarrassed.- the staff are nice and pleasant but that seriously doesn’t make up for the huge lack of actual service delivery.

La
Review №78

Fantastic service. They placed a special order for me. Phoned me when it arrived and explained how the part worked. Highly recommend them.

Br
Review №79

They are fantastic. Did super work on restoring some old pictures of mine.

Ha
Review №80

Friendly service & knowledgeable photographer when I needed passport photos. Good coffee while you wait, but all was spoilt by the technician who printed the wrong photos at first. 15 minutes wait became 40 :(

Ma
Review №81

Orms has one of the largest selections of camera equipment in Cape Town. This coupled with some of the most informed and friendly staff you will ever find creates for an amazing experience and will ensure you get the right camera equipment for your respective use. Would defiantly recommend to a friend.

We
Review №82

Absolute best of the best. My go to shop for all of my photography needs!

Ja
Review №83

Excellent place for all your photography needs as well as videography needs. Parking is bit an issue. Friendly and mindful staff.

Su
Review №84

Excellent service

Br
Review №85

Excellent service, knowledgeable assistance.

Sh
Review №86

This is one of those rare places where everyone is there to help and advise, right down to their charming barrista. I would highly recommend Orms.

Ja
Review №87

Huge selection of photographic equipment and highly knowledgeable staff.

Da
Review №88

Such an amazing shop. Every photographers dream shop. They have a great selection of products available. From camera bags, to lenses, lens caps, drones, dslr s and much more. They do camera repairs aswell. Lovely layout of the shop. Great place to look around even if you arent buying and if you are, you will probably find what you are looking for.

Pe
Review №89

Love this shop and especially love their antique camera collection. Friendly service and an awesome range of camera gear. It is hard not to spend money here ☺️.

Ka
Review №90

Helpful service. THE camera shop in Cape Town. You will find every camera related service here.

Ry
Review №91

Best photographic shop & service centre in South Africa. Expert advice and quality service. Mike and his team are the best in the business.

An
Review №92

Capetown best places ever

Da
Review №93

My favourite camera store (whether it be Bellville store or one in town) youre bound to find what you like. The guys can even pre-order stuff if they dont have what you are looking for in stock. From my first camera two years ago till now, I shop at ORMS.

Ch
Review №94

The staff and shop are a testament to putting the customer experience first. From my first phone call to picking up my purchase, to the modern, spacious interior to the coffee bar, I was made to feel welcome and unrushed. Orms can happily stand alongside other major camera stores like B&H in New York, and there is a reason they have been the prime purveyor of cameras and photography in Cape Town for so long. Thanks everyone (especially Yasien); I walked away really happy and will definitely be back.

An
Review №95

Always great service exceptional expertise and advice. Excellebt coffee while you browse and shop.

Et
Review №96

If you have the cash... the place to go. Great service

Ja
Review №97

Orms is, without a doubt, the premier destination in Cape Town for all your photographic and printing requirements. Awesome product range, great coffee and friendly, helpful staff all combine to make this an awesome shopping experience.

Ru
Review №98

They are good, friendly, professional and will serve you good coffee, for free. The only thing to object about are their prices, which are far from competitive, and perhaps about 20% more expensive than anywhere else in the Cape. An example: they charge R250 for a sensor clean, when Sony in Woodstock does it for R0. Ive been looking out there for years, and from gear to service, they are a quick and good fix, but definitely on the expensive side.

Na
Review №99

Great

Ki
Review №100

Absolutely no help at all, product was in stock on the system but weren’t able to find in inside the store.I would have loved to get this great service all the other reviews speak of, but I can’t agree.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:Shop 5 Roeland Square, Cnr Roeland and, Upper Canterbury St, Cape Town, 8001, South Africa
  • Site:http://www.ormsdirect.co.za/
  • Phone:+27 21 465 3573
Categories
  • Camera store
  • Photo shop
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Highlights
  • LGBTQ+ friendly:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Similar organizations
  • KPG Media Technologies6 Dorman St, Gardens, Cape Town, 8001, South Africa
  • Swift Mobile Spy7 Perryn St, Brackenfell South, Cape Town, 7560, South Africa
  • TOTHILLS PHOTO - CHEMISTSBoland Bank Building, 18 Lower Burg St, Cape Town City Centre, Cape Town, 8001, South Africa
  • Film Gear South AfricaUnit 68, The Old Timber Yard, 27 7th Ave, Maitland, Cape Town, 7405, South Africa
  • Orms Bellville27 Willie Van Schoor Dr, Bo Oakdale, Cape Town, 7530, South Africa
  • Purple Fly TradingLynx Rd, Vermont, Cape Town, 7201, South Africa
  • DigilensShop 6193, Victoria Wharf Shopping Centre, Breakwater Blvd, Victoria & Alfred Waterfront, Cape Town, 8001, South Africa
  • Ca
    Car Dash Camera ShopGideon Malherbe Cres, Edgemead, Cape Town, 7441, South Africa
  • SU
    SUPER FOTOShop.47, Somerset Mall, 47 Cnr. R44 and Main Road, Firgrove Rural, Cape Town, 7110, South Africa
  • Expedition NorthShop 227 Entrance 3 Somerset Mall, Broadway Blvd, Somerset West, Cape Town, 7140, South Africa