The product quality is good, however dealing with Eva-Last in Cape Town is very difficult. The telephone went unanswered, calls were not returned, communication between Eva-Last and the installer was inadequate - the final approved plan was not supplied to the installer. The initial delivery was incomplete and the installer had to purchase materials so as not to delay the project. All of this damaged my trust of the product as a whole.
Quick service.
I can’t fault the quality of the product and after almost a year my deck still looks like new. Issue for me is that Eva-last uses outsourced installers and so if there is an issue with the installation they are not liable...and are quick to advise this. In my case, I have made repeated calls and queries to both the salesperson involved and the MD to apply pressure on my installer to action snags and this has not been forth-coming. Lesson learnt...next deck section will be from another composite supplier who provides their own installation guarantees and in-house contractors.
Best quality products
Fantastic service. phoned at lunch time for a quotation. a super helpfull person in cape town called Lovemore came around a couple of hours later and measured up for us. product deliverd by lunchtime the following day. We realised that we needed a few extra brackets ( lovemores calculation was spot on - but we changed something - hence needed extras). Lovemore personally delivered the extra brackets needed the same day that I called.The product is amazingService superbDelivery outstandingEva -last is Highly reccomendedTerry Lee
Terrific product and service. Will definitely be back.
I often use Eva-last products in residential and commercial applications and have always been extremely happy!
Helpful efficient staff
Amazing product, most professional service great advice and technical knowledge on their products. Was a pleasure dealing with them!
The best quality decking I have ever seen.
Fantastic product, and wonderful service from experienced professionals