Its OK but lacks some love, and it wont harm if staff are more helpful.
Absolutely awesole service and great customer service. staff is super friendly and really helpful. one stop shop for all hardware needs.great variety of products at awesome prices
Great service. Competitive pricing
Excellent service received, but some of the staff just need a bit work on communication skills with clients. Overall experience superb though. Would recommend them any dat
Always helpful. I do not have to find someone to help me, they come to you. Well done. Very neat store
As any hardware store. Does not have a very large selection and help is a bit hard to find sometimes at this store. But it is in my area and convenient
A good variety of building materials at reasonable prices. Staff helpful and knowledgeable.
Friendly and attentive staff. Wasnt busy. Easy to find anything you looking for, and there is everything you could be looking for at competitive prices
A great place to visit if you are in need Tools and hardware staff
Ordered gas, went to collect, they didnt have my canister. Gave it to someone else. Went to collect for the third time. Staff should be better trained on the admin side and they promised to call and didnt.
This is the place to go for all your DIY projects. Good variety and value for money. Great staff as well
Computers are very slow which really slows down service. Otherwise convenient
Convenient but sometimes out of stock. Phone first
Great store that always seems to have what you need.
The best service of a hardware store i have ever received.
It was good. The service was great.
Trade desk and delivery service is great. The tills are always slow. Not the staff but the process. Sometimes a delay to get the till slip printed
A very convinient place to be..no much queues
Best in Northern Subs. Buy your rough timber here! extremely well priced.
Not only is most of the staff untrained, some dont even know what I am talking about. It is clearly that most dont even have an technical knowledge of what they selling. I wanted electric cable, the girls nails was so long, she expected me to carry the wire to where it should be cut. Their stock is very limited for a builders warehouse, they are equal to a build it.
Lovely experience,easy to choose what you need. Staff were absolutely stunning.keep up the good work.🤗🤗
Good parking. Helpful staff.
Always Great service from front desk De Walt and the backyard guys
Mr Aziz was of great help
Awesome service, the staff are very helpful and try their best to assist. Pick up /collection area just as amazing. I will recommend them anytime.
Staff were very helpful!!
Not enough service. Understaffed. NO STAFF TO BE EVEN SEEN ON SOME DAYS BESIDES THE CASHIER AND THE MAN AT THE DOOR. Every single time I walk out there reminding myself why I should even stop there. I will drive the 5km extra and pay the extra cash. Just to at least walk out with what I came to buy. For those that did not experience my frustration. Your fair share will still come. MANAGEMENT NEEDS TO PULL FINGER
Very friendly and helpful staff dont have any problems finding things
I am a small contractor with a big need for quick and efficient service. This place delivers! My only complaint is that the yard is quite cramped (hence my one star deduction) and the staff in the yard dont manage the flow well. Management need to step up in this area.
Their prices are marked clear nd the stuff members are friendly
More staff needed during the week- difficult to get help!
This place has great service
Terrible service. Zero interest in helping clients. Really makes you miss the old Pick n Fix.
I ordered building material and was promised it will be delieverd the next day.The next day come along and wala no building materials delivered. At 17h000 the same day I called up the Building counter staff. He said he dont even know that my stuff was not delivered.Well he promised to call me back in a jeppy. Meaning a minute.Well I dont know what a minute means to Build it staff.15 minutes went by and U know what!.Well I sent my workers home and had to pay them for the day.Still no delivery...RegardsJV - Milnerton
Friendly staff and got everything i need and prices are good.
Good quality stuff
Staff are very friendly. I enjoy shopping here.
Good selection af hardware for n moderate sized store. Very friendly staff. Did you know you can return unopened hardware if you still have the slip? You can here.Also, I was pleasantly surprised by the fact that Build It partnered with Life Line in the fight against GBV! Well done to the them for getting the word out.
It has everything I need in store
Difficult to get assistance, you will have to find your own stuff
Nice variety. But tills are so slow . Overall ok place for the DIY guy..
Wonderful staff and product line.
Nice displays of items to see and feel the quality of certain products.
Brian offers great service
Helpful staff & surprised at the prices in a good way
Really poor service received when calling to ask a few questions on stock availability. Very unhelpful and blunt. My business will be taken elsewhere
Not all shop assistants very experienced or knowledgable in hardware
Ok for very basic items but because of small size they lack variety of choice.
Very helpful staff.
Staff helpful and nice to shop at definitely not crowded.
Very orginized store. Neat. And good prices.
It was a nice experience buying from Build it. They do have a whole range of building material
Dealt with Dewald what a star got everything I needed
Always a pleasure to buy at Buildit BothasigFriendly staff and very helpful 😊
I wouldnt recommend anyone to ever buy any cupboard wood from them..They gave me dirty and chipped cupboard boards..Then telling me I must clean it..Since when does a person buy something new from a store having to go home and clean it!! This comes the manager!!They unprofessional..!! A week went and they told me they redo it then the following week I was told they dont have the correct cutter..Id rather go somewhere else to receive better service then this!!!
The staff really do assist and very friendly cashiers
Very friendly staff and very helpful
Nicely renovated. Be patient if you need to go around back (outside) staff nit visable
Excellent customer service
Friendly and helpfull staff. Fully stocked with all your DIY needs.
Anything you want with regards to building theyve got, if not theyll get it for you
Cool place and nice building material
Goid variety, reasonable pricing.
Super helpful and knowledgeable staff.
Prices of there products are reasonable.
Total lack of interest to serve customers.
Great service and conveniently sized. New store layout also seems more ergonomic.
OK, very friendly staff
Well priced building supplies with a large range. Usually collect supplies weekly
Point of sale tills are often having to be rebooted and very slow. Tech side needs to Jack up. Lots of waiting at tills
Quick and efficient service
Excellent customer service and can help with most of your hardware requirements at decent prices.
Very bad news pay for goods just to find no stock. Time wasted.
Good prices, easy to find what you looking for.
Friendly, helpful staff
Staff need to have of hardware
Never had what I was looking for
Staff very helpful and polite 😊
Slow till service.
The staff is always eager to help and assist you. Theyve got a fair variety of stock and it should be sufficient for most DIY projects.
Friendly staff, good value for money
Good friendly helpful service from staff in the yard and counter.
I am good buildings
Amazing service by build It! Thanks to Mark and his team for super quick delivery of my sand.
Worse service ever never any prices on items never any assistance in store. When calling u wait almost 10min for Someone to give u a price. This is ridiculous.. Will not be buying from them again
Great selection of DIY
They not very helpful and do not go there if you in a hurry.
They stock a wide range of hardware, paint, plumbing and garden supplies.
Not very useful, dont often stock the hardware items we are looking for, and dont come back to you regarding stock availability, would rather shop where I get better service
Friendly and helpful staff well stocked as well
We keep building
Doesnt have all materials, small store but has basics
They are awesome!!
They have every thing you need for diy.
Good customer service
I went into your store in bothasig for a price list. As I was about to buy board to have built-in cupboards.made ..I approached the sales person. A black guy to help on buying board and having it cut to size.. I was told I have to fill in a form for a quote..and some one will get back to me...its been almost 2 weeks .and am still waiting.Good service built it..