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The Mattress Warehouse Bellville
Corner Virgo Cres &, Dairy St, Stikland Industrial, Cape Town, 7530, South Africa
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Review №1

Absolutely incredible and friendly service from Adrian and the Bellville team. From the moment I placed my order, right up to the wonderful delivery by Rodney and Justin, wow wow wow!! Im so happy with my new mattress, will definitely recommend these guys to anyone looking for great products and great service!

Su
Review №2

Great service since day 1 of placing the order. I mostly interacted with Adrian and he was very helpful and answered any questions or queries swiftly! The bed frame was not yet in stock, so we had to wait a couple of weeks, but they were transparent about it from the beginning and kept us in loop on the progress and eventually it did arrive very close to the initial estimated date. The delivery teams service was also very good, they are flexible in terms of dates and times (to an extent) and call you about an hour before making the delivery, ensuring everything is in order, making it much easier to plan your day. Its also no problem for them to set up/build the frame upon delivery, provided you specifically ask. As far as the frame and mattress are concerned, we have not had it for long, but so far so good. Would recommend!

Ma
Review №3

Outstanding service received from Garth, even when I wanted to change my new mattress for another! And the two delivery guys who initially delivered my bed, were outstanding. They were friendly, yet very professional, and so helpful. They set up the new bed completely, and even carried out a queen-sized mattress (which I couldnt move) to make room for the new bed. I highly recommend this company.

Ch
Review №4

I received such great service from Adrian and he went the extra mile to have my mattress delivered within 2 hours after I bought my new mattress!Ill definitely make use of your service in the future.

Cl
Review №5

100% recommended!!!! I must honestly say that I had the best experience ever. We purchased a bed during March, but never unwrapped it until we moved into our new house in August. When we unwrapped the mattress, we found a factory defect which would not have been noticed without removing the wrapping. We attempted to make contact with the sales person, however, she was on leave. Adrian jumped right to our rescue and assisted us with a swift exchange without any issues. He even went the extra mile and kept us updated throughout the process, as our new mattress had to be ordered from the factory.Thank you Adrian and team, we really appreciate and applaud your excellent services and professionalism. You will surely see us again.

Ma
Review №6

Wow!!! What an awesome experience. We needed a queen size bed set urgently and we were very fortunate to be assisted by Adrian. He knows his products and was able to give us a set that was perfect for us. He kept us informed throughout the process and even checked back in with us after our first night sleeping on our new bed. Thank you Adrian. We will be back.

ja
Review №7

The advice and service received recently from Adrian at The Mattress Warehouse Bellville was exceptional - Adrian went out of his way to help us and communicated with us throughout the process of buying two new beds.His colleagues, Bradley and Justin, ensured delivery went smoothly were also extremely efficient, helpful and friendly. Well done, to a brilliant team of people.

NA
Review №8

Excellent service, great prices and super fast delivery. Thank you guys for the brilliant service. Our daughter cant wait to go sleep tonight to try out her new bed.

Ka
Review №9

Such a fantastic experience, ordered online, they phoned me right after to check whether I had seen certain other mattresses which were the same quality but at a better price and then I made up the balance with other products. They followed up to check everything was all right. Our RestAssured mattress is perfect.

Ce
Review №10

Totally recommend The Mattress Warehouse. We purchased 2 beds and they were delivered promptly. Hubby and I sleep so peacefully on our Cloud 9 Queen Extra Length. You will not go wrong with this company. They really do aim to please!

Ma
Review №11

I ordered a bed online, and from placing the order it was an excellent experience. Tamryn Ellison was very helpful in meeting my specific requirements which they went out of their way to cater for. They delivered the bed on the same day as the order. The guys in the warehouse were also excellent, and I take my hat off to the guys who delivered the bed late in the day in very heavy rain. A very good experience!

Er
Review №12

I was helped by Adrian with exceptional customer service - I honestly felt he went above and beyond. I explained what we needed over the phone and he made a shortlist to show me when I arrived in-store. We also needed the beds delivered the same day and this was arranged without any fuss. Highly recommend this store.

Ma
Review №13

Fantastic service from Adrian Meyer and his team. They went the extra mile. Had a mattress delivered in less than 8 hours from payment. Would recommend them to anyone looking for great service and great selection of quality products.

Vi
Review №14

I am really impressed with the mattress warehouse the service was excellent the delivery was quick and speedily and the delivery driver was a salesman too.. excellent work thank you very much for letting me choose the right bed 🙏😌 I look forward to many years of peaceful sleepImpressiveVincent

Ha
Review №15

Great service, lovely staff. Highly recommended. Adrian Meyer assisted me from start to finish, it was a good experience for me.

Li
Review №16

Really great service and quality beds and mattresses , very happy with the base and mattress that I bought. Excellent quality and very comfortable. Delivery is free as well.

Do
Review №17

Good range of mattresses. Salesperson was extremely knowledgeable of his products. Assisted with making a decision that was economical as well as comfortable suited to our needs

Ca
Review №18

I received awesome service from a guy named Adrian, I purchased mattress online but there was a mix up from my side and they still delivered on the same day! Excellent service would highly recommend them❤

Re
Review №19

Well my experience was quite pleasant from the website to the follow up emails and calls. A guy called Adrian was very professional and friendly when assisting me in my purchase.My purchase even arrived earlier than expected, Great 👍🏽The delivery guys were well informed, prepared and also friendly.I am loving my new Mattress - I will definitely be sleeping on “Cloud-Nine” tonight.Thank you to “The Mattress Warehouse - Bellville” and all the staff.

Il
Review №20

Awesome, friendly, fast, and efficient.Dealt with Jean Van Wyk, super dooper professional

Ke
Review №21

Adrian made the whole purchase so enjoyable and efficient with his knowledge and advise, definitely will come back again for next mattress!

Ma
Review №22

Adrian was very helpful and obliging. Will definitely be returning for this professional and efficient service! Thank you Adrian.

Je
Review №23

Adrian was superb in his assistance and service! He went the extra mile to help us find what we needed and more! Thanks Adrian! Jeremy & Shiehaam.

Ki
Review №24

Very Professional and kind.. Happy with my purchase.. Thanks Karalee & team

Ni
Review №25

Super fast delivery, ordered product Friday received on Monday!!

Sa
Review №26

Thank you to Adrian for the outstanding service in assisting me to find the perfect beds for our home. I would highly recommend The Mattress Warehouse Bellville.

Mi
Review №27

They assisted me very well with a replacement if a mattrass, was just the delivery that was a bit delayed but there was no real issues with the m having to replace a mattrass after 30 days

LE
Review №28

Awesome staff, great variety of stock.

Sa
Review №29

Amazing customer service - quick and easy to deal with! Keeping you inform every step of the way. Definitely would recommend and the best prices! Thank you!!

Da
Review №30

Quick and easy. We saw the bed set that we wanted online, ordered it and it was delivered within a week. The follow up and status updates all throughout the process were nice touches also.

Le
Review №31

Was disappointed at first with 2 issues,No stock of my online purchase and then not happy with the replacement product offered.Adrian resolved each issue with great customer service hence the 5 star rating

Il
Review №32

Quick and easy. Ordering and paying process was very easy. Mattress arrived quicker than expected. Great customer service.

Do
Review №33

Excellent service on time delivery and customer satisfaction follow up. Keep up the good work guys! Donovan Swanson Belhar

Ro
Review №34

Excellent service and very happy with purchase

Ab
Review №35

Good service with experienced sales consultants.

Wi
Review №36

Great service, good staff and good delivery time.

De
Review №37

Great service, order process is quick and easy and so is the delivery service...no need to even check up on order as they are on point!

He
Review №38

Excellent customer service, good communication

Mi
Review №39

Quick and easy, saw the bed we wanted online and went to purchase and collect in store. The assistant was well informed.

Ch
Review №40

Friendly staff. Excellent products available. Quick and easy.

St
Review №41

Friendly and professional service.Thanks Adrian and delivery guys.

Ch
Review №42

Thank you for the awesome sevice.. Five stars.. Not sure why my previous review did not take 5 stars

Sa
Review №43

Excellent service. Garth went out of his way to make sure we receive our delivery. The furniture is very good value for money.

Ph
Review №44

Great producta and service

Al
Review №45

Fantastic service

Ac
Review №46

Awesomeness

Ga
Review №47

The man delivering my mattress went above and beyond what he was supposed to do! I couldnt be there to collect my mattress in Stellenbosch at 17h00 so he went out of his way to accommodate me and went to another delivery that must have set him back at least 40 mins before he came back a second time to drop my mattress off. His name is Gerrit and he deserves a raise!

Ma
Review №48

Excellent customer service and excellent price!Well worth it, returning tomorrow to buy another bed

Le
Review №49

Excellent service and quick delivery!

dj
Review №50

Awesome help and service.

Le
Review №51

Affordable, easy to find

Ma
Review №52

Great service

Br
Review №53

Very good service

gl
Review №54

Nice variety.

Ma
Review №55

Mattresses for Africa!! 😯

Fr
Review №56

Good Service

Ka
Review №57

Excellent service received. Thank you very much

Information
19 Photos
57 Comments
4.9 Rating
  • Address:Corner Virgo Cres &, Dairy St, Stikland Industrial, Cape Town, 7530, South Africa
  • Site:https://www.themattresswarehouse.co.za/
  • Phone:+27 21 224 0073
Categories
  • Mattress store
  • Bed shop
  • Bedding store
  • Bedroom furniture store
  • Children's furniture store
  • Furniture accessories
  • Furniture store
  • Home goods store
  • Warehouse store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
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