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Milk & Honey Boutique Spa
145 Sir Lowry Rd, Foreshore, Cape Town 8001, South Africa, Woodstock, Cape Town, 7806, South Africa
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Am
Review №1

Moimooi spa has a great special running- 5x treatments for R399 a month, but the salon is extremely crowded. Even tho I was on time, I had to wait 15min to get helped and the lady still finished 10 min before with my treatment due to public transportation. The spa sends you an appointment reminder the day before with an address (145 Sir Lowry road) that takes you to an open field. Instead of specifying The palms center 145 Sir Lowry. So overall it was one frustration on another. Definitely a quantity over quality experience.

Be
Review №2

Friendly staff, excellent service. Place was clean, not huge crowds

Ay
Review №3

Best manicures and pedicures along with other services. Monthly subscription with 3 to 5 services which you can book as gifts for others as well.

Ve
Review №4

19apr18…….From what started with a free massage voucher has now turned out and become a regular twice a month visit to this Supa-awesome-li very clean and professional service provider! Once a month for a Mani-Pedicure (for my wife) and a month-lii different couples massage! The parlours, the equipment and produces that are used here are always of a very high standard and the décor at times is even very Snazz-ii! Also the Staff members of this establishment are very professional. We are kind of getting used to this kind of life-style! A visit and outing that we thorough-lii look forward to every month...For the staff we say “Awesome guys keep up the good work!”............we received a gift voucher for a couples massage which included a Hot-Rock treatment which turned out to be an absolute-lii invigorating experience! The place is in a nice center The Palm, Woodstock with ample cheap & safe parking! The premises is nice and very clean but very busy! The ladies administering the massage are very good in what they are doing making them in my opinion professionals! The reception staff were friend-lii and well mannered but seem to be under pressure as they are extreme-lii busy! An over-all pleasant experience and we will come back here in the future if they continue to give good services!.............20th March 2018....it now seems that we get to come here at least once a month and thoroughly enjoying the services rendered here! 10 out of 10!!!!....30th August 2018:-......impressed that of late they have a fruit bowl set-out with fresh fruits and also today for the first time we received a welcome drink! Keep it up guys!.....July 2019!....Hot-Rocks session!...

Fa
Review №5

Enjoyed the message, great place but booking is essential. I would recommend to book 2 weeks in advance.

ma
Review №6

I wish I had great things to say about this place....but I dont!the idea of getting spa treatments for a certain amount a month sounded great, but sadly the execution is not.their website never works so getting a booking is not easy. the fact that one can only have one treatment a day (or a set) is ridiculous...clients now have to go back on separate days for treatments that could easily be on one day in normal spas.this is really unnecessary and makes clients feel as if they are being done a favour when they have actually paid for the services.some of the therapists need to do better;theres no reason why a properly done gelish manicure should start chipping after two days.

Li
Review №7

Good service at affordable prices. Highly recommend their packaged monthly deal of 5 treatments for R699.

Sh
Review №8

I had a reflexology and a Swedish massage. Both treatments were relaxing. The staff are friendly and accommodating. Love the atmosphere.

Ke
Review №9

Great inspiring and relaxed atmosphere. Staff and Management very caring and helpful. Truely customer centred!!!

Ay
Review №10

Overpriced for poor service. I would not waste my time here

Au
Review №11

Unauthorized debit from my account.I cancelled with this moimoi last year July 2017 and still have debit issues.Taking them to court.Staff been taken off the street as posed as thermpaist who does not know how to even do a simple back massage.Worst place ever and a total rip off.Dont waste your hard earned cash.

Ta
Review №12

SCAM ALERT! If I could give them 0 stars, I would. The past year, they have been deducting my account every single month with R499 with the reference NAEDO TRACKED DO.They are not wanting to cancel the debit order on their side. No friendly faces. THIS IS A SCAM!!

Ni
Review №13

Very disappointing. We were quite impressed when moi moois ladies came to our office and gave us massages and did our nails, if our experience with them stopped there my review would have gone in another direction, however, that is not the case. After our sessions we were encouraged to complete a form containing our banking details, I had read the reviews on Hello Peter concerning unauthorised debit orders and questioned one of the ladies on this matter. Her response was that people do not adhere to their policies and that is not how they do business. My colleague had recorded our conversation when I asked for our forms back, because we were afraid that they would go through with the debit order and we had not yet decided if we would like to sign on to a subscription. The lady told us that she needs email or phone call confirmation before deducting any money off our accounts, she said that she could loose her job if she did not do this. My friend was never contacted, yet she had a R600 deducted from her account. R200 for the registration and R400 for the package. She has emailed them multiple times yet this company does not respond? I have the voice recording. We will be taking this matter further if they do not respond.

Ma
Review №14

Unless you are self employed or a stay at home mom dont bother signing up as trying to get an appointment over the weekends is near impossible. Trying to call their call center is a very painful experience and that is if you even manage to get through to a human being.I just sent a cancelaltion email so am interested in seeing how long it takes for them to get back to me and if I will also be experiencing any debit order issues as per the numerous complains on HelloPeter.

Ke
Review №15

The overall experience was nice but getting a booking is quite an effort, you have to check the site daily to check which dates they opened up for possible bookings

Mi
Review №16

I am not sure where they got my number, but it was so noisy in the background when they phoned me - an indication of a company that definitely is not professional. I will never book an appointment with them.

Ch
Review №17

If there was a 0 i would give you that! Absolute worst company! Impossible to cancel the contract and when you manage to, 5 months later they still debiting your account. Try to call them, and you will be holding on in the front of the queue for hours!!!!! STOP CHARGING ME AND GIVE MY MONEY BACK! YOU GUYS ARE THIEVES!

th
Review №18

Better upgrades on more shades of nail polish and a better quality thats more of a stronger nail polish because it does not last not even a week without chipping

Ra
Review №19

Always a pleasant experience. Great staff and service💄👠👡

El
Review №20

Love the system of pre-paying for treatments on monthly contact and then using as needed

Na
Review №21

Unauthorise Debit from my accountPathetic services from Joshua Customer careI cancelled this package offered to me in February 2018, 2 days after they offered it to me.I sent emails and yet they still deducted money from my account, Today I see they deducting a lessor amount of R99.75 as if I wont notice it but it is through a different company that that deduct the money. I spoke to a guy Joshua that repeated told me the same thing as if I already dont know that I cancelled my package within the cooling off period, and has the Nerve to still Hum tunes in my ear while I wait on him.Really this company is pathetic and stop stealing my money im not interested.!!

bi
Review №22

Because it a nice place

CL
Review №23

Leanne at Milk and Honey mustve been a con artist in her previous life. I tried to make a making on the 14th of August for a hot stone treatment the 19th of August and was informed that the next available date for this treatment would be in September. This was told to me in spite of R700 being debited from my bank account the 7th August. Its amazes me how Milk and Honey at the Palms took my money but I could not receive any of the massage treatments for which I paid for. This is by definition robbery. I shouldve checked Google before signing up after seeing the past putrid and horrible customer service. This still has not changed. Bad service from the receptionist and scam artist like behavior from management. Never go to this place people.

Tr
Review №24

Hi there i cnt stop thinking of the attension to detail Taryn Leigh of Moimooi Spa gave me when she contacted me just thru courtesy. I felt good as a client n her client...my booking was taken with so much fluency n interest...thnx Taryn i hope il get another suprise next month LOL hava fab day...

No
Review №25

Spa is not up to standard, and their administration is bad and unprofessional. Cancelled my membership in October and they are still debiting my account, Diann even said I have to wait 60-90 days for a refund, thats pathetic for R399?? Stay away!!

Zu
Review №26

THIS IS A WASTE OF MONEY & A CHEAP SCAM. 5 of my friends signed up after I referred them but after my bad experience I won’t recommend anyone. When booking a massage u mentally prepare yourself to relax & unwind. I like trying new places & surprisingly some cheap places gives just as wonderful massages as a 5 star hotel. However not Milk & Honey Boutique their entire set up is cheap. As I entered I was able to see someone laying down being massaged what happened to some privacy??? I wish someone warned me about how horrible this place is. Its 1 huge open space divided by curtains. I understand that it’s only R399 which is extremely cheap & I can’t expect a fancy place such as a hotel or actual spa but I do expect privacy & something therapeutic. I couldn’t relax I was so paranoid that someone would walk pass & was able to see me through the slit of the curtain laying half naked.The aromatherapy was the only available treatment I could choose. Booking are a nightmare it becomes available 2weeks in advance & if you don’t book on time you lose your treatments as it doesn’t carry over. So I’m only available on weekends like most people as I work during the week. I understand the reason for this is to schedule staff however a normal spa has shifty & book appointments for clients not them having to book online 2 weeks prior.My massage experience OMG OMG this was by far the worse massage I have ever received, My 12 year old niece does a better job. At first I thought she was inexperience, not asking me if the pressure is ok I just went with it but the entire time she was rubbing my back with her left hand, I know I’m tiny & people are afraid to massage me but she seemed so distracted. When telling her she can massage abit harder because she was literally whipping the oil over my body she wants to tell me this is how an aromatherapy massage should be LOL how pathetic . . . An aromatherapy massage is generally not as vigorous and stimulating as the others massages. It uses essential oils in with the massage medium pressure which have an effect at a cellular level on the body. These oils are very potent and can bring about remarkable healing within the body. The technique is much smoother and lighter and includes various pressure points which are based on tsubo points from the ancient art of acupressure. Very important thing is to keep at least 1 hand on your client at all times, She probably left me laying there a number of times. The only essential oils used was on my chest for the smell, the rest of the oil was cheap with no scent not even grape seed oil which is the cheapest option. Funny thing is I know all about massages and this under skilled trainee wants to tell me rudely she’s doing it correctly. I could tell she was distracted & when I looked up to see why she wasn’t massaging me correctly I caught her on her phone which she quickly tried to hide but landed up throwing it against my leg. She tell me she’s checking the time but there was a clock when we started our treatment that miraculously disappeared when we were done. Each time she was on her phone and placed her hand back on my body it was ice cold. This is really unprofessional, no point in having a good price if the set up & service sucks.

Mi
Review №27

Friendly staff. Facilities are neat.

Si
Review №28

This place is the worst - there are so many people complaining about them committing fraud and still taking off debit orders after you cancel with them. They go under the name of MoiMooi now. Please avoid this place - worst decision I ever made signing up with them.

Cl
Review №29

Sounds great but dont do it. Terrible - not what you think at all. Administration is fraudulent at best.

He
Review №30

Love love love this spa, always get fantastic service and their treatments are awesome

El
Review №31

The experience was great. The staff are friendly and they have package deals that you can sign up for.

Jo
Review №32

Im giving it a 3 thats not the staff that works there its because if u try to book u can never get a booking if and when u do get through they forever full so whats the use of having a contract with them

El
Review №33

The best pampering package available on the market!!! Such a huge fan of this Spa and Team!!!

Na
Review №34

Had an amazing massage. Thanx

Li
Review №35

Would recommend it for a good relaxing massage anytime.

Ma
Review №36

Bad managers there treat costumers nice but works bad

Dy
Review №37

Its a scam. this people gave me wrong information and when I paid my cancellation fees they continued to take R450 off of my back account

Sa
Review №38

They are a bunch of scammers dont even try it!!

Sa
Review №39

This Business has not yet refunded my money after i cancelled my membership with them .After membership cancellation my account was debited for a higher amount and it absolutely ridiculous in trying to get my refund paid back.The account department is not interested and i cannot get a hold of them telephonically

Th
Review №40

Cancelled my membership well on time, but despite this fact my account was debited again with the monthly fee and an addition R200. Accounts department is not interested. Have been trying to get my money back since April 2017. Stay away!

Lu
Review №41

The best sports massage thank you Vanessa!

Ka
Review №42

The most filthy experience ever so gross

Mi
Review №43

Got a gift from my friend, we decided to go together, we mad the wrong booking even took time off from work for our booking just to get there and find the ladies at the front desk gives terrible service and does not accomodating at all, we ended up cancelling the booking ,I will never take out a package with them no matter how much money I save if service is that bad

Bi
Review №44

Unprofessional service. Waited 20 mins for my appointment to start.

Gl
Review №45

Cancelled subscription and debit order continued - waiting for 3 months for my refund. Disgusting service - get your act together. Have no decency to reply to any emails.

Gu
Review №46

Well welcomed, great services indeed

Da
Review №47

Absolutely terrible experience the filthiest place Ive ever been to, avoid!

Ig
Review №48

Great service

Ru
Review №49

Love going there

Ke
Review №50

Awesome massage

Ha
Review №51

The administrative side of this business is absolutely terrible!!!!

Ru
Review №52

Excellent service

Mo
Review №53

Love it love it

Eb
Review №54

Relaxing

Va
Review №55

Rip off

Ni
Review №56

Awesome

St
Review №57

Excellent service

Information
28 Photos
57 Comments
3 Rating
  • Address:145 Sir Lowry Rd, Foreshore, Cape Town 8001, South Africa, Woodstock, Cape Town, 7806, South Africa
  • Site:http://moimooi.com/
  • Phone:+27 87 806 8710
Categories
  • Beauty salon
  • Gym
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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