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Life Day Spa Waterfront
The Pavilion, Ground Floor Cnr Portswood and, Dock Rd, Waterfront, Cape Town, 8001, South Africa
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Su
Review №1

Meticulous therapists, clean facilities. I had CBD massage, facial treatment and pedicure and lunch.The therapist applied the perfect pressure. The facial treatment was good as was the pedicure. Lunch was fair. When you arrive early, you can make use of their pool and shower. All in all it was great. I have made another booking .:) Recommended.

Br
Review №2

Excellent full body aromatherapy massage by Astrid. She listened to all my issues, was so obliging and had great suggestions so that I would get the most out of the experience. Facilities are lovely and I could have easily spent the whole day there. Will definitely go back.Booking process is efficient and professional. Entrance is a bit hidden with poor signage and closest underground parking should be recommended to you to avoid delays.

Mi
Review №3

A birthday treat. It was wonderful in every sense of the word. Flotation pool was amazing. Loved the mud ritual. The body massage was excellent and the mini facial was awesome. The therapist was outstanding. Everyone was professional, friendly and warm. I will definitely book again, soon

Ce
Review №4

Just wanted to say that out of all the Swedish massages I have had in my life time... PEZI was the best, really, what a treat. I cannot stop raving about my time spent there today. I am impressed. Its hard to impress me, and wow what a great experience. The floatation pool deprived me of sound and sight, I connected with me again, it was very impressive. The last treat I experienced with the exfoliation salts and mud, sauna and rain forest rains, omw... I felt like I was so connected to nature. Again, very impressed and highly recommended.

Ch
Review №5

Slight confusion and delay at arrival loses one star. Otherwise an amazing venue, friendly staff and wonderful therapists. Monique was professional and super for massage as well as pedi. Situated across from V&A centre with convenient parking in Granger Bay parking lot. Treat yourself!

Fa
Review №6

Beautiful Spa, absolutely love the design. I have visited a few times during the Covid Phase and I found their Covid Protocols to be strict - which makes one feel safer. The therapists I have seen thus far were great, friendly, welcome and great at what they do. The receptions are warm and friendly when you enter and confirm your arrival. However, they tend to be quite busy and just leave you standing, so I am never sure if I can go sit, or whether I am allowed to drink water or coffee etc. I have also never be shown all the facilities, I am not sure if it is because of Covid, so I am only aware of the facilities from the internet. I appreciate the sms which confirms the booking and the call the day before to confirm the booking. I will definitely visit again because this is the place to go if you need ME Time

Ku
Review №7

The staff is very efficient, friendly and helpful. You get much more than your moneys worth. You can use lots of other facilities such as the pool and steam room. Also a variety of hot and cold drinks... etc... Will recommend them anytime.

Me
Review №8

Amazing place to relax and feel pampered!Extremely reasonable pricing paired with lovely therapists and facilities that inspire a sene of zen... Just beautiful!

Ak
Review №9

Took my mom here for her birthday. She totally enjoyed the treatments she got. But the ladies who take appointments could have informed us of the facilities she could use you know before we got there. The lady who gave her the pedicure was excellent, soooo accommodating and nice. Her masseuse was kinda rude to us but all in all she had a great time and enjoyed her treatments.

ra
Review №10

Wonderful! Enjoy with all 4 daughters to relax before the wedding.

Ka
Review №11

Would just love to go back. I felt very special.

Mi
Review №12

Its the little things and attention to details that made this spa special. What a treat! Mushfiekah was awesome and all the staff were so friendly and helpful.

Sh
Review №13

My regular spot and possibly the best massage youll find in cape town. The service and hospitality is amazing. The staff are friendly and very professional, you actually feel at home. Shade is super awesome with wonderful energy and amazing service

Le
Review №14

The massages were wonderful and the staff was very friendly. I will definitely make use of you again. Thank you

Bu
Review №15

Amazing treatment. The facilities are top class and the views outside patio are breathtaking! Loved it there!

Su
Review №16

Wow we enjoyed ourselves thoroughly and feel so relaxed. Definitely what we needed.

sh
Review №17

Thee best place to be. Very friendly and accommodating. Services are exceptional.

Tr
Review №18

My wife and I had an amazing experience.. Dawn and her partner really enhanced our expectations of Life Day Spa... a special mention to our hostess Avril.. she made sure that everything we needed were available to us.. Overall the experience was superb

eM
Review №19

We received amazing service. Especially from Shade, the front of house lady. It was for my friends birthday and Shade shifted our pedi appointment later to ensure that we can use the indoor poolWe were so impressed and really enjoyed the facilities. They included a complimentary glass of champagne and also enjoyed a pink G&T. It was great and we would love to go again

ka
Review №20

Absolutely love going here. Service is awesome

Ly
Review №21

Just opened this week but operating like they were never closed! Everything is in place. I felt covid safe. The staff were upbeat. We treatments with Angelique Coetzee were top notch. My next appointment is already made.

Ol
Review №22

Extremely friendly staff - I felt really welcome from my arrival until my departure. The masseuses are also very skillful. Facilities were lovely & clean.

Iz
Review №23

Lovely morning out at the spa. The flotation pool is a must.Great friendly staff made the experience one to repeat.Good COVID protocols followed.

By
Review №24

Was a awesome 1st time experience for myself and my partner. Absolutely loved it! From the luxurious facilities to the friendly staff. Only problem was that we booked before going but they some how couldnt pick up our booking. Also the initial booking we made included a bottle of wine, instead we got one glass each. Other than that it was real amazing, have to commend Candice for her friendliness and heavenly hands!!!

Fa
Review №25

Best massage of my existence! Ask for Pheziwe🙌🎉😍❤️👌her hands work magic on sore, overtrained muscles

Pe
Review №26

Good spa experience (even in a pandemic). Their flotation pool and rasul chamber are fantastic.The obvious sales pushing and continuous up selling does get a bit much and is one of the few off putting elements of the spa experience.

Ma
Review №27

Awesome relaxing experience. Full body couples hot stone massage. 2 amazing ladies helping us and great manager. Very professional and friendly. Thank you very much for a very relaxing time. Definitely recommended to all.

Ca
Review №28

Best Spa experience so far. Special effort to make you feel pampered. Service very friendly.

Eu
Review №29

The best experience that we ever had. The ladies from reception to the stewardess serving our refreshments to the ladies responsible for our massages and pedicure they were all above and beyond the call of excellence. My friends are still raving about yesterday. Thanks you Denise and Patience +the rest of the team.

Sh
Review №30

I had the most amazing Spa experience ever and finally found therapists that knew the difference between light and deep massage. From the floatation room to the Rasul to the Pool to the treatments definitely 5 stars. Signing up to become a member for sure.

Sa
Review №31

From my first telephonic enquiry with Lameez on Sunday 13 September 2020 the service was nothing short of exceptional. Lameez guided me on what treatments to have as I mentioned that I needed some TLC and unwinding. I was treated with the utmost care and kindness by Avril who was very pleasant throughout my spa experience. She explained the Rasul Chamber experience and the flotation pool with ease and enticement. I then proceeded to having a wonderful massage with Hazel and oh my... was she good. Hands made in heaven! I walked in exhausted and left feeling rejuvenated and ready to start the week ahead. Thank you to the entire team. Best wishes and highly recommended!

Oe
Review №32

Always love coming here. Staff are so friendly and so understanding. Never disappointed. Treatments are so worthwhile too.

Da
Review №33

Worth every cent... An experience you need to have for yourself. The staff and service is great.

Ka
Review №34

Patience Blom was amazing, she gave me an absolute amazing mani and pedi loved loved loved it and the flotation pool was the perfect ending to my spa day.

Ro
Review №35

Experience are unforgetable ,staff very friendly and professional

Ja
Review №36

The atmosphere is good for relaxing when stressed out.

La
Review №37

My daughter and I had their signature foot spa treatment. All I can....Happy feet and Ill be back. The best Ive experienced by far

Na
Review №38

Amazing treatments done by the ladies.

Ak
Review №39

Loved the experience and the romantic Rasul for two.

dr
Review №40

Staff so sweet and accommodative. Venue is pleasant

Bo
Review №41

Incredible massage, the waiting area is beautiful and calming. The service is excellent, it doesnt take that long to fill in the forms on arrival which is done on a tablet. Hand sanitizers are available at the entrance. All staff members and guests wear masks

Je
Review №42

Painful back massage to the point that I was badly bruised. Wasn’t even a deep tissue massage and asked for medium pressure.

El
Review №43

Excellent experience, highly recommended. Staff are really professional, but makes you feel at home. Avril is a sweetheart.

Ph
Review №44

Out of this world, wow, I loved it

Le
Review №45

Refused to let us take advantage of the Mothers Day special on the same day as our treatments because their system wont allow it. Seems like a rip off.

Bu
Review №46

Awesome spa ...highly recommend

Ur
Review №47

They went out of there way to make my birthday special

Fa
Review №48

Had an amazing experience thanks to our Hostess Shade and the two amazing therapists who took care of our treatments.

Me
Review №49

Lovely spa. Enjoyed the razul with my hubby, would recommend it for couples, but I dont think it would much fun alone. Great spa facilities, amazing massages, and covid compliant with social distancing adhered to.

La
Review №50

The best spa Ive ever been to, super helpful and professional staff, stunning decor and ambiance, amazing facilities

Al
Review №51

Great massage. Decent pedi

Li
Review №52

Hazel was amazing.My feet feel wonderful and Im ready for my birthday on friday.staff were all very friendly.

Fa
Review №53

Lovely experience enjoyed the atmosphere and staff very friendly

Et
Review №54

Always such a pleasure and Amazing Experience. The staff working at the Spa are Absolutely Fantastic!!

sh
Review №55

Fantastic spa great treatments, facilities and service

Lo
Review №56

Really good masage and the staff are so friendly.

At
Review №57

Worth every penny...like they dont want you to leave 💆

An
Review №58

It was my daughters birthday on the 17th of November and she booked a spa day for me and her sister at this venue. We arrived, was checked in and I was taken to have my pedicure...not even to the changing room to change into their attire. My daughter was taken to the changing room.After the pedi I was waiting for someone to show we to the changing rooms to make use of the facilities as weve planned to do...that was the purpose of this day otherwise I could have gone to Sorbet for a pedi. Me and my daughters wanted some bonding time.Well, I was waiting and waiting but nothing happened. I later went to reception and asked them about it, where I was then informed that I cant use the facilities because I had a pedi and they cant take responsibility should the nail polish lift.On my question on why this information was not communicated to my daughter when she made the booking, the response i got, shocked me to my core! All our clients know that I could not believe my ears.I dont think the voucher that was given to make up for this lack of communication and poor choice of words to justify their actions can make up for the fact that our day was spoiled!!!

Sa
Review №59

Amazing experience! Staff are so friendly and helpful. We had such an amazing time and will definitely be returning.

Na
Review №60

Always a great experience love it!

Pe
Review №61

Highly recommended! Fantastic atmosphere and facilities and the therapist Amanda was right on in terms required pressure for the message.

RO
Review №62

Amazing if you really need a great spa experience define the place to go

Ja
Review №63

Always a great experience at Life Day Spa. Friendly professional staff, beautiful and clean surroundings.

Ly
Review №64

I had the Bliss package with my daughter, we both upgraded to the Gellish dip instead of a manicure. 2 days after receiving the treatment the top coat peeled off. I emailed the spa to complain and had no response from them. Apart from that the rest of the treatment was lovely. There did seem to be a lack of communication regarding what we were supposed to receive between front of desk and the manicurist.

Ja
Review №65

Awesome experience!

Bo
Review №66

Good service

Ed
Review №67

Friendly intro at reception and high quality service rendered by professional staff. Relaxing atmosphere in a space of tranquility giving you peace of mind. Will recommend 100%.

Ja
Review №68

What a relaxing experience, the staff is great as well. One of the older ladies working there is so nice ! Chatted with her like weve known each other for ages, such a sweet soul ! One of the reception ladies as well, all smiles and laughs. Very pleasant experience.

Ch
Review №69

Neat, clean, professional spa. Friendly staff, snacks on arrival. Great view, located in a very good area - with V&A just across the road. Dressing room is adorable, grown and slippers offered in locker (safe and secure for your belongings). Very tranquil and relaxing. I had a Sports Massage done, as a group experience, with colleagues, and my masseuse was bloody good! Definitely worth the experience.

Ma
Review №70

Excellent service and value for money. A very relaxing and professional day spa. Book yourself in for a treat, you won’t be sorry

Ca
Review №71

Always happy with my treatment

Fl
Review №72

Lovely experience, great client care

De
Review №73

Friendly and professional staff in a clean and neat setting. There is a little sitting area with complimentary coffee and muffins. The pedicure was amazing. The massage wasn’t as well done but my girlfriends said theirs were wonderful. When I told the ladies at reception about the massage, I received an email from management acknowledging the feedback with a complimentary massage.

Da
Review №74

Avril went out of her way to make us feel comfortable, will come back just for her warmness.Very nice treatment just sad we missed our complimentary bubbly! Definitely worth another treatment.

Ve
Review №75

Amazing spa! The facilities are world class and its incredible that you can enjoy the coffee bar, heated pool and steam rooms even if you just pop in for a pedicure! Definitely worth spoiling yourself or a loved one to

Bi
Review №76

So relaxing and clean. Love it

Nw
Review №77

I had a great massage here. The lady who did my neck and back massage was Patience. she is so good. I would recommend her for anyone who has a lot of tension in their neck and back.

Ki
Review №78

It is the first time I go in a SPA that is not part of a 5 star hotel. I like a certain level of standards so today was a shot in the dark so long story short...a few 5 stars in the waterfront could take lessons from this SPA. From the set up, the treatment room size and comfort, the quality of the treatment, the common areas to the friendliness of everyone, this SPA won my loyalty in 1 single experience. Give it a try.

Ar
Review №79

Great service and hospitality. Never thought Id do a wrap but what choices do husbands have nowadays

cl
Review №80

Nice place...the staff is very friendly and smiling. The place is luxury and i you have a little hunger you have some healthy snacks.The massages were great and customJust i regret that the facilities are small and limited

Fr
Review №81

Love this place ❤

Ca
Review №82

Lovely atmosphere. Friendly, professional and efficient staff. Going the extra mile to make you feel welcome and comfortable.

He
Review №83

Spent a full day at the spa pampering my beautiful girlfriend for her Birthday. Shadé was a fantastic host and made us feel at home. Onwaba and Patience were fantastic therapists and we thoroughly enjoyed our couples massages. 5 Star Service!!!!

As
Review №84

Absolute bliss experienced here. You wouldnt want to leave. Top quality service by highly skilled staff. Im making monthly bookings!

Ri
Review №85

Tranquility at its Best!!

Pa
Review №86

This was seriously the best back massage Ive ever had. Next level. Very beautiful interior and relaxing atmosphere. Complimentary hot beverages and fruit. Can highly recommend this place ☺️

Mi
Review №87

Wonderful being out again feeling brand new after massage.

Al
Review №88

Most wonderful and relaxing experience. Beautiful setting and stunning decor with friendly and welcoming staff and therapists. The massages was divine and the pedicure all that I could have dreamed of. Thank you Life Day for being part of my holiday. We will be back for more this year.

Ri
Review №89

The hostess shade was very friendly and I felt right at home. And my therapist Abigale was amazing. Had a facial and a massage. 10 stars to her. Had a fantastic time

An
Review №90

What a wonderful experience! The staff were all so professional and friendly. I was celebrating my birthday and they made me feel extra special!! The facilities were spacious and neat, the atmosphere relaxed... please keep up the good work!

Fa
Review №91

Gorgeous spa with delightful complimentary facilities, including a jet pool that is a great relaxing preamble to a massage. The pedicure station has a lovely ocean view, although whether you get a therapist who will make your treatment special is luck of the draw. Ask for Dawn or Nellie or Angelique.

FJ
Review №92

Everything is professional inside and neat

Ad
Review №93

Very friendly, attentive and professional staff! I recommend Dawn as a therapist! Will definitely be back.

So
Review №94

Wanted to take my 14 years old daughter and 2 friends for manicures and pedicures and Mari from the spa chased me away. Terrible service and very unfriendly staff! Will never go there again !!

Ky
Review №95

Sadly I have to rate my experience at the Life Day Spa V&A 1 star. I’ve heard great reviews from friends (fair to stay they all get treated at the Canal Walk facility) nonetheless, booked a couples packed for R3200 included:1. A 60 min couples hot stone massage2. A 30 min middle eastern mud ritual including a bottle of sparkling wine and a snack platter, and3. A 30 min floatation therapy for two.Sounds amazing right?, like a day of pure bliss and relaxation. This is exactly the expectation I had when getting ready to treat the plus one to a day at the Spa. This making the experience at this Spa even more so disappointing. We arrived at what is a beautiful, clean, relaxing and modern space. Our first treatment was wonderful, the masseuse was well experienced and used great technique (treatment 1). It’s after this massage that the whole experience went left, and it took a sharp left! We were told to sit in a little seating area just outside the treatment room for our hostess to come and get us for our next treatment. We sat alright, for almost 30min thinking she’s preparing the for next treatment. I was now cold (just in my gown) and had already coloured two sunflowers in the colouring book provided while we waited. I had to walk back to reception where other groups of people were now arriving and ask the host to please tell us what to do next. She looked surprised and asked well what did you book for? (The same hostess who checked us in and confirmed treatments on arrival) I said well mud ritual or floatation, whichever came first. She then said ok, please hold I’ll go and prepare the steam room for your mud ritual! Gag! now nearly 40 minutes since our first treatment. I could see she looked unsure so I politely reminded her that the ritual came with a bottle of sparkling wine and treats which she was even more surprised by and asked me to please double check my booking because this was news to her and she doesn’t believe its complimentary with the mud ritual treatment, I may have gotten it confused. Before I could now head back to my locker in the changing rooms to fetch my phone and check my booking confirmation, she checked it off with another lady at front desk, and said apologies sir, I’ll deliver it while you having your treatment please listen for the knock on the door. It arrived just about 15 minutes into our 30 minute treatment. Enjoying the treatment finally, but now having to rush our sparkling wine, we finished and only to once again be standing in a little sitting area with no guidance on what to do, or where to go next. Without skipping a beat I head straight off to the reception area. Can we please do our final treatment now, I asked (thinking by now she’d know where we were to be) nope, I had to remind her, she then walks us to the room for the floatation therapy treatment only to find the floating bath is already covered. She looks to us and says, well we close at 19:00 (this was at 18:45) do you want me to remove the cover and setup the bath for your session or do you want to come another time and I’ll give you a voucher. Haha, I can laugh now but this was that jaw dropping moment and all I wanted to do from here on was make a beeline for home. Even that task wasn’t as simple, as Murphy may have it our locker, out of all guest there on the day...our locker was now jammed and we had wait...and wait...for assistance. Aaah what a terrible experience, just an overall poor experience. R3200 later, eish it’s just so sad. Needless to say, that was the first and the last.

Iv
Review №96

Fantastic service and wonderful massages.

Yu
Review №97

Experienced the caviar pedicure, words that come to mind.....relaxing, squishy, comforting, a definite must. Enjoyed the tea and mini treats after and the complimentary spa services.

Br
Review №98

Amazing service. A special thank you to Dawn, my massage therapist, Gizelle and Onwabo who took care of my nails, and Avril, a special lady with a great spirit. Always a pleasure

Ni
Review №99

While the facilities were great and the staff generally nice, the lady who did my nails lack of hospitality was horrible. Considering she asked me if I liked the colour of my nail polish, had used the wrong nail polish and when I said no I didn’t like it, told me I was wrong and proceeded without suggesting we could fix it, what could have been a great experience ended horribly. It could probably be a five star experience but it is the service industry so I am giving it 2 for lack of effort, but nice facilities and the remainder of the staff that were nice.

Ni
Review №100

I was not impressed nor disappointed. The water in the jacuzzi was really cold though which spoiled the experience for me

Information
100 Photos
100 Comments
4.6 Rating
  • Address:The Pavilion, Ground Floor Cnr Portswood and, Dock Rd, Waterfront, Cape Town, 8001, South Africa
  • Site:http://www.lifedayspawaterfront.co.za/
  • Phone:+27 21 180 4772
Categories
  • Beauty product supplier
  • Day spa
  • Beauty salon
  • Massage spa
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:9AM–5PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
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