Went there last year when my dad passed away. Received excellent service wrt claim.
- rather disappointing!I got done what I needed, however I find the staff to be rather unprofessional.Talking to each other over the cubicles. Singing, commenting and having conversations on personal matters while a client in is in the store. Staff referring to me as darling / my dear... I did not feel like this reflected the professionalism expected from Old Mutual. I have been to this branch a few times and experienced the same. I would have expected should they be aware that there is a client in the branch and a professional attitude/approach is implemented.
Staff always friendly and willing to help
Staff very friendly
I had a good service