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Tonnesen Motors
37 Rosmead Ave, Claremont, Cape Town, 7708, South Africa
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Ry
Review №1

Ive been to morgues with a more welcoming atmosphere. I was treated like an alien from the time I pulled up to the store till the time I left. Do yourself a favour and go to pitstop around the corner from here. Car feels good though

Ca
Review №2

Very quick, friendly and efficient service. In and out for my tyre repaired in under 15 minutes despite them being busy.

Ka
Review №3

Ive always had great service here

Lu
Review №4

Super fast and efficient service. Had 4 new tyres fitted, was surprised how quick they were.

Je
Review №5

I WILL NEVER USE THEM AGAIN - 200% MARKUP ON PARTS AND R1000 LABOUR PER HOUR! I was a loyal customer for many years as I always believed them to provide a good service at a fair price. I was sadly disappointed the last week. I trusted their quote of R6000 to replace front wheel bearings on my Mazda Drifter. Discovered later the bearing kit they installed at R2000 each retails for R700 at their own parts center! I then got a quote from the Mazda agents for the same job - R4800 with genuine parts! Their labour costs are R1000/hour vs, R825 at the agents. To add insult to injury Sandra then quotes me R1300 to install tie-rod ends that were easily accessible and partly disconnected when installing the bearings! I contacted Sandra regarding the issues and she undertook to come back to me, which she never did! THEY PRICE GOUGING THEIR CUSTOMERS - I WOULD AVOID THEM AT ALL COSTS!

Wa
Review №6

Can I give two reviews on different company names great service

J.
Review №7

Value for money and staff are very friendly and efficient.

Aa
Review №8

Great service from Sandra and her crew yet again. Arrived just after opening and was immediately helped. Had shocks, shock mountings and protection kits fitted. Took just under two hours. Quick and efficient. Was also advised with regards to shock mountings but the plan was to have them changed out anyway. Will definitely consider using them again

Ri
Review №9

Keeping my 20 year old safely on the road.

Da
Review №10

No customer skills, poor communication skills and, believe it or not, irritation and sarcasm from the office desk. Try Tyremart in Claremont, close to Livingstone High. Excellent service.

Wi
Review №11

My choice to look after my very old car, Eddie is always very gracious and helpful

Ri
Review №12

I needed some tyres changed and they worked out a cost effective solution. Staff were friendly and helpful and when it looked like it might take too long, stopping me from being able to pick my son up from school while they were busy, they offered to drive me there to pick him up. Great place to go for all your tyre and wheel work.

Ga
Review №13

Fast and efficient and friendly staff good quality workmanship

Fi
Review №14

Sandra and staff are very helpful and go the extra mile with a smile. Highly recommended.

ti
Review №15

Cheapest of all the big tyre centres and great service. Very happy

De
Review №16

They get the job done at a reasonable price. Have only had 1 real issue with a previous car but nothing serious. Staff are friendly and know the business. Just be careful with less common vehicles and parts.

Ju
Review №17

Took my car in for a change in water bottle and came back with everything else that needed changing including my tyres. When I returned to say the tyres were new, the service man agreed they had another 10,000kms left - why would that have been on the list. Turns out a service at Mekor Ford is cheaper too.

Ab
Review №18

Amazing thankyou one and all

Ha
Review №19

Great service!

Le
Review №20

Always busy and their employees are doing their work above the cost

Tr
Review №21

I was in desperate need of a diesel fuel filter change, and the management were so helpful and managed to shuffle around and fit me in.Great service, professional and a pleasure

Ro
Review №22

Excellent service! Helpful, quick, great prices.

Th
Review №23

Great quick services. Just wish there was some Santizers within the waiting room

Ia
Review №24

Good prices and reliable service.

Th
Review №25

Excellent friendly and efficient service!

Ch
Review №26

Efficient with great customer service . The whole team went out of their way to get my car fixed asap. Many thanks

TO
Review №27

Prices are reasonable and friendly people

KA
Review №28

Excellent service

Mi
Review №29

Not the cleanest place out there, but the service is consistently great. Prices are much, much better than dealerships, even though the workmanship is A rated. I would have given 5 stars if they had invested a bit more into a more inviting environment.

Tr
Review №30

Fantastic service! Phoned to request a battery for my car, which was delivered and fitted with 20 minutes of my phone call. Thank you so much

Ma
Review №31

Great service, very efficient

Li
Review №32

I always get top class service here. Shout out to Sizwe 🤩

Gr
Review №33

Always my first stop

Pa
Review №34

Good service at good prices

Br
Review №35

Took an incredibly long time to be served. They seem to draw every budget conscious consumer and this creates an overcrowded situation. In my case, they kept turning me away but after my third return they made accomodation for me to come back 30 minutes later. The person attending to my car was very polite and professional. Overall, good conduct by everyone but the precarious entrance on a one-way road and the overcrowded premises makes me unlikely to come back because it is complicated with the congestion.

Ta
Review №36

They are very helpful and accommodating. I never wait long when they busy with my car. They efficient and give great advice

Sh
Review №37

Best service ever. Fast efficient. Friendly staff. Keep it up

Ta
Review №38

Very friendly staff that goes above and beyond. I arrived before opening time of Dunlop Kenilworth and witnessed the staff entering the building and they didnt even hesitate to assist me even though it was just before their starting time at 8. This is so rare in Cape Town that I do applaud them and their great customer service that they do with a smile. So impressed with how quick my tire was fixed as well. Amazing!

Ro
Review №39

I always get fast, efficient service with a smile and that is why I keep coming back.

Im
Review №40

Fitted my run flat tires. Service was great with excellent pricing to match

Jo
Review №41

Warm welcome, good communication up front about what services were needed and the prices, good updates on the progress while I waited in the neat, comfy lounge with TV and coffee facilities. Speedy, efficient service.

Ce
Review №42

We got some new tyres on our bakkie!!They also did the wheel alignment. Friendly helpful staff and their prices was very competitive aswell!! Thank you for quick professional service!!

Fi
Review №43

Brilliant place. Helpful and friendly staff, free checkups and stunning service

Ga
Review №44

Fast and friendly service. Was also the cheapest tyres in the area from all the other dealers I contacted. Keep up the good work

Ja
Review №45

Always very good and friendly service.

Ma
Review №46

Received very nice and friendly service. Replaced breaks. They properly looked into 2 other problems the car had and provided information on the faults... (2 other service companies couldnt locate this after paying them for diagnostics on it and them saying its something else).Very happy to finally know the real issues. Thumbs up from me.

Jo
Review №47

Excellent service, take all my vehicles to Sandra for 1st rate service. Staff are helpful friendly and give honest advice. Prices are very competitive and stock available or will be sourced for you.

Wa
Review №48

We did a complete front suspension replacement that came to almost R9000. Got the car back. All parts replaced and worked properly... however we got the car back with greasy stains in the front and a new crack in the rear bumper. We have proof (pictures) that there were no cracks before sending it in... we obviously went back but they wouldnt hear much of it... for R9000 I would expect better treatment! TAKE PICS OF YOUR CAR BEFORE SENDING IT HERE.

Ha
Review №49

Excellent customer service

Cr
Review №50

Best service in Cape Town! Sandra at Tonnesen is a legend, nothing is too much trouble. Cannot beat her price or service.

Va
Review №51

WOW what amazing service from Tonnesen Motors and the staff is super friendly , super fast service and Sandra , what an amazing lady speak to her and she will make sure to meet your mechanical needs . Keep it up will definitely be returning.

Na
Review №52

Sandra and her team are always so helpful. They get the job done quickly and efficiently and Sandra generally has the best prices compared to other tyre shops I have been to or had quotes from. The shop also has a waiting room with complimentary coffee and some magazines but could also be used to get some work done if you take your laptop along with you. My only issue would be that they are in Kenilworth rather than in the city bowl 😀

Ru
Review №53

Very busy shop but very efficiently managed

Ty
Review №54

Great service all round. Ive used them for tyres and breaks before.

Li
Review №55

Service is fantastic and staff pleasant to deal with

Pe
Review №56

Always pleasant. Always efficient work done

Ju
Review №57

The only place I go to from tyres to windscreen wipers

ab
Review №58

Went in to swop my tow bar onto another vehicle. Service was awesome and quick. The waiting room is very comfortable

Da
Review №59

They do a good job. Quick and efficient. Friendly too🤪👌🏻😁

Te
Review №60

👌

Da
Review №61

Very expensive for the ordinary men in the street especially pensioners

Mi
Review №62

Bought new tyres from them. They told me I had to replace front shocks and knuckle. Month later fitted front shocks after a knocking noise on my front wheel. This time I was met with a bad attitude.They replaced shocks but knocking noise continued. Went back the next day was met with a bad attitude as soon as she saw me. I asked them if they checked shock mountings and bearings as my ex husband suggested it. I was told yes they did and they would have picked it up when they did the wheel balancing and alignment and they did not need replacing. I went to Tyger Wheel and Tyre up the road. Excellent service said if shocks were replaced could be suspension mountings. Which they kindly replaced for me. Noise continued. They did not charge me because they said the problem was not solved. Tonnesons said knuckle needed replacing so I replaced my entire cv joint. It was still knocking. Went to Quick Fit. Again great service and helpful. These guys suggested Suspension mountings were not good quality. So I got a new pair. still no joy and Supa Quick did not charge me yet again and suggested I take my car to testing station for a suspension check. Which I did today. How angry am I after spending money on New shocks, New CV joints (not boots, because they said knuckles)2 sets of 2x Suspension mountings, Vehicle test and countless hours of driving around. To be told that the problem is an old Shock Mounting. When I specifically asked if they had checked these. I also found out that it is standard practice when installing shocks to install the bearing and the mounting because your shocks will not be supported properly and will not last long. These are always done together and are sold in a kit which works out cheaper. Sold per item the price is high. (More money out my pocket) Their prices are not cheap and Im sorry to say bad attitude from the lady with dishonesty I will never go there again. Tyger wheel and Tyre for all my future Tyres and everything else Supa Quick. Great Service Guaranteed by both these other companies. I feel sorry for all those woman like myself who have no idea that mountings, bearings and shocks should be replaced together.

MF
Review №63

The wheel fitter broke my McGard lock nut key on the first wheel he tried to remove because he first loosened the other normal 3 wheel nuts which meant all the force was now on the lock nut. He was also dishonest and thinking I was stupid told me that there was no key inside the lock nut key but when I looked at the nut the key pieces was still inside the lock nut where it was sheared off. Now I cant remove wheels at all and have to order a new lock nut key which there is currently no stock off and I dont know how long I will have to wait for a replacement and also the key itself replacement cost is R850 because of the special order and shipping cost. Tonnesons to train their staff to first loosen the lock nut and not use impact tools either before loosen the rest of the nuts.

Mo
Review №64

The only fitment centre I could find that had shock absorbers for my car (Honda FRV).

Gr
Review №65

Great staff, great prices...all round happy place for all your tyre needs...

Da
Review №66

Very friendly and most helpful especially as it was 12 midday on the day before Christmas Thank you 😁

Ch
Review №67

Very good service actually the best I have seen so far

Qu
Review №68

Well trained staff and very well priced products, nice coffee for free

Ma
Review №69

Always friendly and efficient.

Bi
Review №70

Always a pleasure to go. Sandy and her crew are always trying to help!!!!!

Tr
Review №71

Great service very competitive prices.

Sh
Review №72

Had my cv joints replaced. The service was good.

Ti
Review №73

Good prices and knowledgeable staff, went in to repair a flat tyre and left with 2 new tyres.

Al
Review №74

Good prices/variety parts

Sh
Review №75

Fast and effecient , no hassles.

Br
Review №76

Very nice service. Quick, friendly and decently priced.

J
Review №77

Always great service and affordable pricing.

Sh
Review №78

Always helpful staff especially the lady

Li
Review №79

Awesome service

De
Review №80

Good efficient friendly service

Pa
Review №81

Would not recommend, bad service! make sure you are quoted with VAT

Le
Review №82

Budget-friendly, quick service, excellent work on tyre replacement.

Le
Review №83

Always have good and friendly service from the team.

th
Review №84

Effiecient, friendly service. Gets busy

Ge
Review №85

Good tyres

Mi
Review №86

Quick and friendly service.

wa
Review №87

For all.your auto parts and more

Ni
Review №88

Very busy tire place with a good choice of tires

Sa
Review №89

Fast service and knowledgeable staff

Pa
Review №90

Good quick service.

ta
Review №91

Excellent service.

Sa
Review №92

Prompt and excellent service.

Tr
Review №93

Was not impressed with the waiting time as there was no expectation set.Followed up after an hour and they were still not done. All they had to do was replace my breaks.Overall friendly staff.

Ma
Review №94

Service orientatedManagement exceeded my expectation

Ja
Review №95

Excellent service and honest

Ma
Review №96

Prices are good.

C
Review №97

Good basic service

Wi
Review №98

Good service

Vi
Review №99

Fast and friendly staff

Ad
Review №100

Really really unhelpful

Information
24 Photos
100 Comments
4.3 Rating
  • Address:37 Rosmead Ave, Claremont, Cape Town, 7708, South Africa
  • Site:http://www.tonnesen.co.za/dunlop-zone-claremont/
  • Phone:+27 21 674 3017
Categories
  • Auto parts store
  • Automotive
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–1PM
  • Thursday:Closed
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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