Not impressed with the service from this branch. Staff dont seem to know what they are selling. Requested a quote and provided detailed information on the parts required, car make and model (including model code), engine details,. First quote they sent had items missing, second quote had the requested items but they were for a completely different vehicle. On top of that they also requested samples - not sure how they expect me to drive to them with the brake pads/discs taken off my car.Went to a competitor nearby and got the correct items quickly and easily. They just did a lookup on the car model and was able to provide the parts. Havent had this experience before at other Masterparts branches.
My husband ordered parts early Saturday morning to be delivered, 11h00 he was still waiting on the parts. He phoned again to find out why it is taking so long. Well no parts were delivered. Will definitely not use them again and not recommend them to anyone. Example of terrible service delivery.
Helpfull as always, friendly staff always willing to assist. Special mention to Isaac always going the extra mile
Lee helped me at Brackenfell, I had many questions over Whattsapp, he sent me photos and prices, VERY FRIENDLY SERVICE, I will return for any other parts I require.
Nice atmosphere, good assistance, but stock not always available when needed.
Very helpful staff and fair pricing. Thumbs up
Very bad customer service received, Will make use of Masterparts Bellville next time.
Good prices, good service
Great Service & price on the parts I needed to sort Problem.
Good service I recommend
Excellent service and pricing
The staff are very friendly and helpfull
Parts wrongly supplied on more than 1 occasion
Great service
Good customer service
Great service
Professional service
Well ventilated
It was ok
Topnotch
Great staff & at affordable car parts..
Good service