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Masterparts Brackenfell
2 Kenwil Dr, Okavango Park, Cape Town, 7560, South Africa
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Comments
If
Review №1

Not impressed with the service from this branch. Staff dont seem to know what they are selling. Requested a quote and provided detailed information on the parts required, car make and model (including model code), engine details,. First quote they sent had items missing, second quote had the requested items but they were for a completely different vehicle. On top of that they also requested samples - not sure how they expect me to drive to them with the brake pads/discs taken off my car.Went to a competitor nearby and got the correct items quickly and easily. They just did a lookup on the car model and was able to provide the parts. Havent had this experience before at other Masterparts branches.

Bu
Review №2

Excellent service from staff, even over the phone! Friendly and knowledgeable! Best prices in town!

Um
Review №3

Ebeneez was very helpful! I called the previous day to order a part and he delivered the next day as promised

Ma
Review №4

My husband ordered parts early Saturday morning to be delivered, 11h00 he was still waiting on the parts. He phoned again to find out why it is taking so long. Well no parts were delivered. Will definitely not use them again and not recommend them to anyone. Example of terrible service delivery.

Ky
Review №5

Helpfull as always, friendly staff always willing to assist. Special mention to Isaac always going the extra mile

No
Review №6

Lee helped me at Brackenfell, I had many questions over Whattsapp, he sent me photos and prices, VERY FRIENDLY SERVICE, I will return for any other parts I require.

Al
Review №7

Nice atmosphere, good assistance, but stock not always available when needed.

Me
Review №8

Very helpful staff and fair pricing. Thumbs up

Wi
Review №9

Very bad customer service received, Will make use of Masterparts Bellville next time.

FW
Review №10

Good prices, good service

Jo
Review №11

Great Service & price on the parts I needed to sort Problem.

Mz
Review №12

Good service I recommend

An
Review №13

Excellent service and pricing

Jo
Review №14

The staff are very friendly and helpfull

Ma
Review №15

Parts wrongly supplied on more than 1 occasion

da
Review №16

Great service

Mi
Review №17

Good customer service

Tr
Review №18

Great service

BR
Review №19

Professional service

La
Review №20

Well ventilated

D3
Review №21

It was ok

wd
Review №22

Topnotch

Fr
Review №23

Great staff & at affordable car parts..

Le
Review №24

Good service

Information
7 Photos
24 Comments
4.2 Rating
  • Address:2 Kenwil Dr, Okavango Park, Cape Town, 7560, South Africa
  • Site:http://www.masterparts.com/
  • Phone:+27 21 970 5757
Categories
  • Auto parts store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–12:30PM
  • Thursday:Closed
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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