Incredible service from Paul Germishuizen - he looked after me from the first point of contact via email and then finding me the correct starter motor and making sure it was delivered to the branch most convenient for me to collect.He also gave me the extra reassuring knowledge that spares are available if ever required.Thanks Paul 👍
Dont really want to help you. Puts you on hold for anything from 5-10 minutes at your cost. Tells you they dont have stock and they will check with head office. They never return calls or let you know. When you phone again the previous person you spoke doesnt exist and they say they never had stock or the item doesnt exist.I dont mind someone saying an item isnt in stock or they dont stock it, but dont pretend you do, never call a customer back and when they follow up waste their time for 30 minutes before saying you cant supply the item.Wont support Diesel Electric if I dont have to.
I only sat in the car outside. My husband said that it took a long time to get the parts that were actually supposed to be ready for collection.
Poor stock holding. High price on cheap looking multi meters.
Place did not update their profile on google to say that due to COVID they no longer open on sartudays, imagine driving 40kms to find out that they are not open
Good products and prompt service
Great service, Vincent was very helpful
Did not get the tools I needed
Great service and prices
Great shop. Covid reg observed strictly.
Big variety and helpful staff.
Expensive and not knowledgeable about parts poor service when customers ask questions
Ok
Fast service
Quick service and dont take long to answer there phones as well.
Great great range of accesories components & tools @ gud prices
Helpful stuff
Service was quick and efficient. Prices are not bad at all. When requesting quotations they submit within a few hours.
Great service, friendly staff.
Friendly and helpful staff, but a bit steep on their pricing. The fact that they werent even prepared to offer me a discount made me not want to go there unless I really really have to.
The best place to get the required service parts and motor engine parts for your vehicle at good prices. Just remember this is a bosch company so you will buy bosch products at good prices
Genuine bosh parts and a one year warranty on electrical products, thats good service
Friendly staff and always professional advice and support
I was supplied with the wrong part even with providing a sample
Staff unwilling to help. Ask for specific testlight which they did have in stock. Came up with all sorts of excuses why they could not order the testlight. Went to Parow branch and they help me the same day.
Dont accept Nedbank fleet cards???? Its company policy is the excuse. Diesel Electric needs to review its policies.... Unhelpful, arrogant and rude regional manager. No such thing as customer service In their books.
Perfect service Im impressed
Customers with fleet cards are treated like criminals especially buy the regional director
They really have it all, as well as #GEnergy oils
Been doing business with that branch for years spending hundreds of thousands of Rands and now they treat their customers as criminals having their delivery guys come and sit in my office untill I settle unpaid invoice from previous day and then telling me he wants a photo of proof!
Variety of items, nobody else had
Great selection
Good service
Always helps me out
Helpfull
Good service
Staff is nice
Wonderful service
Very helpful
Love it