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Shell Paradise Place
20 Paradise Rd, Newlands, Cape Town, 7700, South Africa
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Comments
Ni
Review №1

The last time I will ever go there. I put petrol in here at least twice a week for the last two years. I always tip a decent amount. Not once have I ever been offered to have my windows cleaned or my oil and water checked, by different attendants. Nor do they ask for my loyalty card. They even once added more tip to my card then I said they should, did bring it up with management.Most of the time they barely greet you as you arrive because theyre too busy talking to each other.Your staff are lazy and complacent and dare I say classist.There are other petrol stations so I will be adjusting my route to go past them rather than you from now on.

Mi
Review №2

I thought it was first come first served but clearly not today, petrol attendant walked towards car that pulled in after me, looking at him he asked if helped and I said NO but he still proceeded to help that car and tell me he is coming now. Really?!

Ly
Review №3

Worst shell in whole of cape town no customer service at all I wanted to fill up my vehicle I pulled up to the pump not one petrol attendant came to me they were just sitting on their chairs talking to each other while Im looking at them in my mirror waiting for service worst service ever eventually left frustrated

Ar
Review №4

By far the worst service I have gotten at any shell garage .at 12h10 14 dec 2020 the staff seems to walk around like zombies .4 cars in bays with more than enough attendants around and everyone had to wait for whatever .after questioning yalani about the service...all i got was attitude. Very unpleasant experience.

So
Review №5

Love it. Cheapest take away coffee, that is drinkable.

To
Review №6

Disappointing!Purchased an ice cream and a loaf of bread on 19 May 2019.Was given the incorrect change.When I asked for a slip, the slip produced only had on it the loaf of bread. The cashier then went on to generate a second slip this time with the correct items and then gave me the missing change.In short, the staff are cheating the customers and the owners.

Jo
Review №7

Great petrol station. Toilets and shop leave much to be desired.Never the less, the staff are super friendly and the give a rare smile to everyone.Convenient location if youre headed south east towards Muizenberg.

Da
Review №8

Bad experience petrol attendants was reading his newspaper finished, then when eventually needed to pay. The cashier wouldnt help me swap my loyalty CARD, saying the manager will do it later when he gets in? Crazy I used to go there once a week but not no more.

Be
Review №9

Received prompt effective and friendly service from the manager who helped resolve the rejection of my fleet card when my fuel limit on my fleet card was inadvertently exceeded. Much gratitude.

Da
Review №10

Helpful, friendly management and staff. Great service. Thank you.

Si
Review №11

Convenient spot to fill up if youre headed south on the M3. Staff are friendly, and theres a convenience store if you know youre going to be stuck in traffic and need a snack.

Ni
Review №12

Amazing petrol! Freshly brewed too! Always come here for my weekly dose of petrol.

Bi
Review №13

The best Shell garage in the whole of Cape Town I recommend this garage to you. this Shell garage reservoirs a prize. Keep up the good work.

Me
Review №14

The white lady with the short hair and glasses who works here is the rudest person Ive ever met, and actually yelled in my face. Unbelievable that she still works there.

To
Review №15

Friendly quick service, weird exit unless youre going to Claremont

st
Review №16

Very helpful petrol station attends here.

ce
Review №17

I always stop here on my way home from gym/work to fill up. the last 2 times I was disappointed with the service. Tonight as in the previous time they were short staffed as one of the attendants was watching TV. Again I asked if he was perhaps on tea and I was told no hes not. when they got his attention he sauntered out and I said to him the last time I was here he was watching TV and he denied it. The fact is patrons are waiting to be served and hes watching TV. Not good service I wont be back

TA
Review №18

The best pies I have ever ate.I recmend you to try one of there pies

Co
Review №19

Decent. A normal petrol station really.

Fr
Review №20

Good service, not very good pies

Ka
Review №21

Paradise Park a great place to take the young ones to enjoy a Sunday afternoon

Ch
Review №22

Quick and painless. The shop is small but thats not what you go to a petrol station for.

Da
Review №23

Nice but not many food items.

Ji
Review №24

Very good shop but it cood be a bit bigger

An
Review №25

Give proper service, without you having to ask for it.

Mi
Review №26

Great staff, nice pit stop place

Jo
Review №27

Its a decent petrol station although the exit is a bit annoying as you cant get back on to the M3.

Dr
Review №28

Convenient and well supplied.

As
Review №29

Shell service always good.

Zi
Review №30

Good service, fuel and snacks available.

Ha
Review №31

Cool place friendly staff

PJ
Review №32

Quick friendly service.

Gr
Review №33

Well trained staff.

Br
Review №34

Its a service station, clean and functional. Only accessible if travelling Southbound on the M3.

Gr
Review №35

Easy access, good service

Ga
Review №36

Beautiful views from this Station

Ro
Review №37

Fast and friendly staff

C
Review №38

Basic service and convenience store

ro
Review №39

Very convenient.

El
Review №40

Average, so average rating. Friendly petrol Attendant though

Ma
Review №41

Staff is wonderfull

Ma
Review №42

Cheap coffee & stocks some snacks.

To
Review №43

So convenient!

Xo
Review №44

Service.is good

Je
Review №45

Awesome service

Do
Review №46

Typical petrol garage.

Ni
Review №47

Convenient stop

Ch
Review №48

It sells petrol.

Wa
Review №49

Tz

An
Review №50

Clean and efficient

He
Review №51

Great service

pe
Review №52

Lovely app

An
Review №53

Slow

An
Review №54

Ok

Be
Review №55

Badly situated

Ca
Review №56

Its a petrol station

Ki
Review №57

Terrible service

De
Review №58

Friendly staff

Ry
Review №59

Could be cleaner

Ge
Review №60

All in one

Ch
Review №61

Average

Sh
Review №62

Okay

Ah
Review №63

Paradise

He
Review №64

👎🏼

Le
Review №65

Fantastic hotel with nice company in the park at the back

Information
7 Photos
65 Comments
3.5 Rating
  • Address:20 Paradise Rd, Newlands, Cape Town, 7700, South Africa
  • Site:https://find.shell.com/za/fuel/10043081-paradise-place
  • Phone:+27 21 674 2130
Categories
  • ATM
  • Gas station
  • Bakery
  • Convenience store
  • Pizza takeaway
  • Sandwich shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Full service fuel:Yes
Amenities
  • Toilets:Yes
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