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Pick n Pay Family Towers
C/O BENTEL&NORTH RAND RD, Boksburg, 1462, South Africa
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Su
Review №1

Restaurant - great value for money considering the pizza size and it is really good. Offering the service of ordering via WhatsApp is also fantastic.

Pa
Review №2

Hi...My wife and I have been shopping at Pnp Towers for close on 20 years. We lived in Benoni and continued being a very loyal customer after moving to Brakpan. Barry at the butcher was amazing and the cashiers and staff totally awesome. Being mainly a lamb consumer, Pnp Towers had the best quality lamb from all places I frequented. There was NEVER a time we needed to deal with senior staff cos Pnp had it covered. This Saturday there was a special at the meat section and I found myself there shortly after they opened. Customers were taking more than the 2 per customer advertised and some of them, senior citizens included were very rudely treated when at the till to pay. As a service provider there is always a better way to handle and deal with customers when the customer could potentially be in the wrong. I suggested to two persons who appeared to be senior staff standing in front of the tills, a guy and a lady with short hair at the sides that they stop the customers taking more than the 2 parcels at the meat section instead of embarrassing the customers at the tills albeit intentional or unintentional. The guy said these are not his customers hinting that these customers are only there for the specials and not regular customers. Sir, to you with all due respect, every person that enters your store is s customer and has the potential to be a loyal long term customer. In the same breath every long term customer can stop being your customer for the wrong reason. There has been a drastic decline in customer service since the new management has come in and its very noticable more due to the experience of the past. You senior staff is arrogant and this Saturday made me regret buying that one parcel of meat of lamb as the after taste of my experience continued into the braai. Im not asking you guys to change or agree with me, this is not a debate. I simply request that your management take note. Kind regards

Ra
Review №3

Dn cell and gadgets laptop gamings and with much more in one stop

Wi
Review №4

Restaurant - Great . Awesome Pizza .Great value - Clean and Professional .Takes a little wait , but its worth it .Thank you Lucas for a pleasant lunch .

Tr
Review №5

Great for essentials and Groceries. Make delicious pizza as well for a good price

Ty
Review №6

This used to be the best Pick n Pay in Boksburg but its fast become the worst. The meat is not the same standard it used to be, the bakery section has gone downhill and the overall service is pathetic, cashiers are rude, butcher staff think they are doing customers a favor by cutting meat, the biltong has mold growing on it, the list of problems is endless. Its really a disgrace.

Ju
Review №7

Lots Of ParkingPleasant Shopping Experience

Na
Review №8

Great service and good selection. They have a number of items of foreign origin that can’t be found at most ships. A great place to go for a quick shopping experience. Better than the Pick n Pay hyper down the road.They could do a better job of beating their shop in a cold day.

Bo
Review №9

They always have the most amazing freshly baked pies. They know how to keep their customers happy. Thank you.

Th
Review №10

Pleasant shopping experience! No delays as its never crowded. I always get what I need.

Ed
Review №11

Social distancing is a requirement not a choice. I dont want to be tell customers to back off. You put down the lines it is your job to see customers operate within the law. FOR NONE OTHER THAN HEALTH REASONS!!!

Ke
Review №12

Really good bakery and butcher. Must try beef sosaties. No long queues. Definitely better than hyper.

ma
Review №13

The baked round bread very old. Lady working at bakery lies to say they are same day baked and fresh.

Ma
Review №14

Fresh confectionery, always.

Le
Review №15

The baked bread and rolls are hardly fresh and the cooked food is horribly salty!! The ladies serving the baked goods lie to say they were baked the same day when its as hard as a rock!!!!!

Th
Review №16

Park and pickup service amazing and so efficient. I only have praise for the staff concerned. Well done!

Yo
Review №17

Nice and quiet.Ofcourse its in the burbs.The entrance is dangerous and theres a delay driving in and out....One day there will an accident caz there isnt a traffic calming mwasure to slow down the incoming cars to give time for those exiting to drive out without panicking or thinking they would be hit🤷‍♀️🤷‍♀️🙌

Ru
Review №18

Where is all the trollies ?

Ko
Review №19

Hi Guys. Just want to give you BIGGGG thumbs up. Thanks for being one of the best PnP Family stores around. Were there early this morning. In and out in no time. Well done and thanks to all frontline staff. We appreciate you guys a lot....

Th
Review №20

Good super market with almost everything under one roof, parking is a bit tight. Take aways and baked goods available.

Su
Review №21

Love going there. Definitely the best Pnp in the area.Handling this Pandemic very well and very professional!

Li
Review №22

Really the best place to shop I have been shopping there fir the last 16 years👌

Ka
Review №23

Nice easy quick place to shop. Friendly staff and managers

BC
Review №24

I see we have new owners at Towers Pick n Pay Boksburg, they seem so defensive towards the customer, dont listen to the customer, they said the ques were long because all the bank cards were down, that was not true, mine went through immediately, the fact is they have cut down on the staff hours so they dont have the enough tellers, I just hope they will listen to the customers and not be so defensive, we pay the salaries, if the ques stay like this might as well go to the big pick n pay , that is the kind of ques they have. Sorry my review goes from a 5 to a 2

Ju
Review №25

The service is good especially at the cashier point always friendly

Lu
Review №26

Very bad experience I generally shop at pick n pay soon to realise that one of the managers made a racist comment by saying these people always have storiesDue to the fact of a default product that I purchased and was unsatisfied I called in one the managers Sydney did mention that it was fine that they will do a refund how ever when I arrived at the store the treatment given to a customer was unacceptable.I have call recordings to back my back telephonic confersation with Sydney.Also note customers prices advertised are not always the price you see when you arrive at the till point most items are still at the normal price.Note to customers shopping at the towers take note of the meat products it looks fresh on the top underneath tells another story.

La
Review №27

One of the better P N P shops. Good butcher, baker and I will skip the last part.

sa
Review №28

Such a lovely pick n pay. Very clean in store. And service is great. Staff are out standing and alwaysSo friendly. Fran amazing is always willing to go the extra mile to help

Ly
Review №29

Monday to Wednesday, Pensioner discounts.

Iz
Review №30

Great shop with lots of products. You can find everything you need here. Make use of this shop all the time.

An
Review №31

Friendly staff and very well looked after establishingment. They have fresh fruit and vegetables and there ready made food is very good. Well done

Sh
Review №32

Excellent. Fabulous Warm Staff. Thank You.

Ri
Review №33

I often shop here and enjoy the layout of the shop. There is also sufficient parking. Today I found the teller quite unfriendly even though I greeted her. Other times the tellers have been friendly and helpfull.

Ke
Review №34

I love Towers. Also have fresh food

Hu
Review №35

I enjoy shopping here, very nice store and selling fresh food. The service is so good here.

Ha
Review №36

Well organized and friendly service.

Vi
Review №37

Good place to shop for groceries. Ample parking, very close to the N12. The store is well stocked up and has good variety.

Ca
Review №38

Nice shopping experience

De
Review №39

Really good store. Fantastic butchery. Lots of tills open. Best bakery.

Ly
Review №40

Always easy and quick shopping at Towers.

Da
Review №41

Wide variety. Great bakery. Splendid butcher and fresh food counters. Economic to the pocket.

Ka
Review №42

Pick n Pay towers,As a regular at your store id like to thank you for pushing up the prices on all your goods during these times,You will reap what you sow neh?

Jo
Review №43

A great Pick n Pay to visit, they a have a nice, wide variety of goods and well priced products that I can only find here without going out too far

Ja
Review №44

Nice shop to do shopping

An
Review №45

Quick in and out, and clean

Ma
Review №46

Best meat in boksburg. Absolutely love the runs here and the produce is astonishing.

Jh
Review №47

Great centre. Cozy, everything within walking distance of each other

Co
Review №48

My favorite store of all time 😍🤩

Da
Review №49

Jimmy, arrogance and pride will not get you far. Customer service obviously not 1 of your strong points. I will rather drive 50 kilometers further but I will not support you anymore.

Ma
Review №50

The service is always good and the coffee and food at My Coffee Company is excellent

De
Review №51

Best Ribs in town! Great selection of imported Greek products

Za
Review №52

They have an amazing bakery, the cakes are really good. They also do cake orders for special events! And a little coffee corner,...

Kh
Review №53

Easy to locate things I need in a store and good customer care.....

Ch
Review №54

Very wide variety. Reasonable to pricey. Friendly staff. Good store.

Ma
Review №55

Wr shop at towers pick and pay every week end the workers of pick and pay are very helpfull nice pick and pay to shop at

Ai
Review №56

Better supply than Spar and with friendlier staff

Ts
Review №57

Come get an affordable service from outside to the store and they have fresh food

Ta
Review №58

Very nice place, grocery shop, a bar nearby, ie Tilt, mens clinic and a lot more

Wy
Review №59

Good grocery shopping

Ke
Review №60

It has one of the best cakes nd good service

lu
Review №61

One of the best Pick n Pays Ive ever been in.

Sh
Review №62

Always fresh food and meat. Was my local store

Ma
Review №63

Friendly Staff. Very clean. Prices are great too.

Ma
Review №64

Always friendly. Food is fresh

Da
Review №65

Well stocked, desently priced store

Wa
Review №66

Clean, well stocked. Nice bakery

ro
Review №67

Nice to shop there

Mi
Review №68

Love Towers, know where everything is, can have a coffee or bit to eat at coffee shop, awesome

Ch
Review №69

Easy shop for a quick in and out

Na
Review №70

One of the best Pick n Pays around Boksburg

Br
Review №71

My favorite superstore and the best ribs in the country

Ja
Review №72

Shockingly poor. Selling disgusting rotten precooked chicken. Disgusting.

An
Review №73

Service was good

Jo
Review №74

Friendly staff and fresh food, cakes are the best

Mi
Review №75

I buy my groceries there every month also friendly staff

Ch
Review №76

Excellent place to visit

Ka
Review №77

My favourite PNP.

Jo
Review №78

For a Family store they have everything. My first choice even with the Hypermarket only a stones throw away.

Ma
Review №79

So clean and spacious.

Mi
Review №80

Best place and best CAKE

Ly
Review №81

Always awesome and friendly service

Ka
Review №82

Normally a very good shop

Wa
Review №83

Always fresh and helpful staff

Bh
Review №84

It is a good experience

Mi
Review №85

Good value for money.

Il
Review №86

Staff very helpful and friendly

He
Review №87

Fresh food and quality constantly

ma
Review №88

Lovely indeed!!!

Mr
Review №89

Great.

Th
Review №90

Pleasant

Ma
Review №91

Great Pick n Pay

Ro
Review №92

Clean, staff are lovely

Pa
Review №93

Luv shopping there

Sa
Review №94

Always a pleasure.

Ma
Review №95

Cool place to shop

Ha
Review №96

Good and friendly service

An
Review №97

Always stocked

Ja
Review №98

Not to bad for unplanned shopping

Gi
Review №99

Good pizza

Wi
Review №100

Great family Pick n Pay

Information
72 Photos
100 Comments
4.2 Rating
  • Address:C/O BENTEL&NORTH RAND RD, Boksburg, 1462, South Africa
  • Site:http://www.pnp.co.za/
  • Phone:+27 11 823 4918
Categories
  • Bakery
  • Store
  • Convenience store
  • Discount supermarket
  • Fresh food market
  • Fruit and vegetable store
  • Grocery delivery service
  • Grocery store
  • Supermarket
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–4PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Payments
  • Debit cards:Yes
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