Due to the riots and looting was a bit disappointed, but hey I understand
Fast service, customer is their 1st priority
Tasty food and good service
Friendly staff but service need to be quicker.
Good day I just brought KFC from merebank store and they coldslaw was off. smell was disgusting and my family ate it after noticing the smell. My family is now suffering with running tummy. I tried to contract them numerous of time and they service line is going straight to voice mail. This is not the frist time I had a issue with KFC merebank
This KFC is really good very professional and most importantly their KFC tastes good
Gr8 friendly stuff
Stuff is very friendly and service is good bt the area nope
Fast n freindly staff
Very delicious
A very busy store, fast and efficient staff.Store needs better air-conditioning.
It just got better
The service was 100% good
Excellent service. Well prepared food. Friendly staff
Best tasting KFC
There kfc is cook really well. Definitely delicious 😋 😍 👌 😊
Neve correct order
Quick service
Service is very quick and neat
The one star rating is not for the food quality but rather the slow service and safety of customers during the pandemic.I purchased a meal on 10 November 2020 16h30.A busy Tuesday with one cashier and very slow service. I went to the chemist, supermarket and the butcher but, my meal was still not ready and I had to wait a further 10-15 minutes upon collection.What really shocked me: due to COVID 19 people had their masks on but, social distancing could not be carried out. On counting there were 27 people in that small store(excluding staff) and more just kept on coming in with no cut off at the door to control the numbers entering the store. It was impossible to maintain any social distancing.
Safe place to be
I love it
Very bad first piece I took was black inside I was put off gave to dog
Good staff
Today i went there to buy for my family and while i was waiting for the order i notice customers there dont practise social distance as per Covid19 rule and i was so dissapointed with service, the packer didnt double check or give me exactle wat i have order and that i noticed when i was in car mind you its was raining outside i had to jump out and go back to change that order.. i defintly had terrible experience with KFC Merebank and there must also try to monitor customers with Social Distance inside the.
Fast serviceBest KFC wings here
Very tiny place but the food is as good as all KFCs
The place is clean, has hand sanitizer available at door, friendly staff and practices social distancing
Very clean, neat. Very fast service. No drive thru.
Currently under revamping. Waiting to see the NEW LOOK.
No complaints.. Satisfactory
Service Stinks!!!One person serving and has to also pack the food in give to customers, while other staff walk around. Customers have to just wait.
I dont have a problem with the service
Good service
Very poor service.... All for 1...6 piece special cashier and manager unable to charge for the mini loaf special. Apparently they have a new system. So I had to buy bread in return....which is not the same. Disappointed customer.
Ok service.
Chicken was fresh and good.
Theres a lot of vagrants hanging around, staff always not sure of your order, wrong items given sometimes
Good
Best kfc
Excellent
Great service
Its location terms of a business strategy is great, quick turnovers, however the Merebank CBD has a great potential and Id that area is improved in terms of security and public toilet facilities up to standard then I would advise all tourist to stop over on their tours the energy from the market area alone brings on eye witness experience of what its really like on the grass roots level of low and middle market lifestyle experience. Its a Indian eclectic beautiful market place
I like that staff adhere to Covid regulations. Weldone.
To be honest..I sat in had a meal and on road now and i feel sick in the tummy.Got a runny tummy.It has to be what i ate. I was fine all this timeIf i feel any more sick, will go have myself checked out .
Good stuff
What started out as a bad experience, with staff repeatedly missing out items from my order and poor service, is now a nice place to get some take away. KFC Merebanks staff is helpful and seems to have improved their service!
Friendly service and good food to go, for some reason the taste is so much better at this branch,
Sadly, the supervisor, Nomusa, has little training and is completely unconcerned about customer service. Very poor attitude and very stubborn. Quality of food is really terrible.
They sell the best KFC as compared to the 3 on the bluff and the 1 in Wentworth. They the only KFC that sell crispy chicken
Service was terrible and food was horrible still going to go back to see the manager for
Less busier than the Bluff branch. Alternatively just order online if you dont want to wait in a queue.
Quick service
Long lines slow service
Service could be better
Chicken quality good however no salt and tomato sauce was given
One of the best KFC
Excellent service although food was slow.
Small store but certainly the quickest , friendliest & tastiest (tastes DO vary !) Kentucky outlet I have experienced.
While the service is amazing, the food tasted like it was not freshly prepared
Very bad. Service is slow. Some tyms da chicken is very oily. The rounder is warm an rubbery. Taste like saw dust
Always have to wait for orders. However if you love KFC, go wait...
Slow Service
Best Mc donald ever great service best staff
Very poor service.. Waiting over 20min to be served. Only 3 customers were in the store.Staff didnt know what a Bucket for 1 means.
Was ok, little pokey, staff were friendly enough, service was quick enough, will definitely not avoid it or anything like that. It did what it said on the box.
Normally I get fresh chicken but the wings I ordered the other week were very dry and hard.
Tops
The place is small but the workers there are very friendly. Also the food is great there😉
They take to long to serve more talking than seeing to the customers
Great service and the food is prepared really quickly, about 5 to 10 mins wait if busy and less then 5 mins if not busy. They also deliver food for those who want to relax at home. Open both day and night (until around 22:00). Located next to merebank mall, so those who are shopping nearby can grab a quick meal to take home.
It lacked the KFC WOW factor. Best Visit the Davenport Square Franchise 🙌....Trust me!....
Placed an order for delivery at 8:08 pm. Was nt deliver at 9:30 pm and when I gt to the store the meal was nt even ready
Always prepares the chicken the best and the staff are great.
Ordered meal with coke zero ask for substitute none available charge me separately for chips n drink which made the two piece very expensive n when I enquired the teller was rude .gave up on KFC because encountered the same problem at Davenport, South way mall. Definitely no no for n friends . Chicken licken has my support
Chicken prepared very well. Great staff. Friendly
Poor customer care, staff are unfriendly and very unhelpful.
Food not crispy anf juicy very dry like refried chicken
Efficient, friendly and very fast. No drive thru, but there is plenty of parking.
Posh as ever
Great service fresh best chicken
Convenient for me as I am a resistance of Merebank. They have improved big time
Some time is good but some time is not good service
Delicious food...service with a smile...
Very friendly helpful nd excellent service
Excellent service, chicken is delicious
Normally its the best KFC. But not this time. Bad chicken, smells bad
Place is very fast with preparing your orders.
Good service and always fresh
Ok but could improve service and standards of
Very nice food but 2 long wait
Good service very friendly staff
The chicken is always good and fresh
Worse service, worse food. Never seen any KFC that provides a bad service than this one.
Food was cold very un impressed
Lots of dodgy elements hang around.Be careful
I HAD A ZINGER BURGER FROM THERE YESTERDAY...... IT WAS TERRIBLE, THE FILLET SUPER SMALL AND DRY AND HAD NO SAUCE. VERY DISAPPOINTED.
Fresh clean food n the service is superb
Smallest portions from all KFCs in Durban. Does not have enough spices.