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aha Alpine Heath Resort and Conference Centre
D119 Jagersrust Northern Drakensberg, Bergville, 3354, South Africa
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su
Review №1

This place has a great location with beautiful views! If you are an outdoors person who like to hike and be outside they have 6 hiking trails, horse rides, and so many activities. Ladies there is also a full spa with lots of treatments. I absolutely loved the full body massage!! If you have a big family this place is great with lots af activities for the kids so no need to worry you can enjoy your cocktail in the square while they enjoy supervised arts and crafts, movies in the auditorium, ice cream competitions etc. Overall a very nice place for any type of family.

St
Review №2

What a wonderful experience! Fantastic stimulating exhilarating! Wonderful set up and layout with so many leisure activities! Accommodation is top notch. Walk g trails magnificent. Was able to find hartebeest on the fields barely 500 meters away from the main complex. Lovely river and waterfall. Lush greenery and mountains! A definite treat and a must do for the entire family! Astonishing place. Lo e food and oh yes bottomless coffee for only R34.00!!!! A resident peacock right at the main complex. Sports channels on the TV too.

Le
Review №3

Good location with lots of amenities for the children.Very hospitable staff!Unfortunately area is to dusty for us - keeping in mind there was a fire in the surrounding Bergville mountain area the previous night.The chalet itself is dated and could do with an update : lighting needs to be upgraded-especially in downstairs bathroom; decor is too dark-specifically I kitchen; the carpets need to go

Im
Review №4

Beautiful setting. Friendly staff, however, our unit was not in a very good state. Lots of spider webs, oven was not working properly, curtain rails were loose, couches were grubby.

Ib
Review №5

The resort is wonderful. Just one comment. The chalets sleeps 6 but the outdoor table only seats 4 people. The resort should correct this.

Sa
Review №6

The Aha Alpine Heath Resort stands true to its name. Indeed, it brought a aha moment to our Drakensberg trip, this September. The location is awesome, the challets are well-equiped, and the complimentary activities for guests (kids and adults) were engaging. You may even not go anywhere else and just relax in the resort.

Pr
Review №7

Alpine Heath Resort, peaceful and tranquil. chalet 52 self catering was very comfortable, clean and cozy, excellent wifi and view. We were there in Aug 2021 to celebrate birthdays. We enjoyed the many trails and highlight was horse riding and the views. I feel that all the staff at reception could be much more hospitable and accommodating which to me is very important. The little shop had groceries and interesting items.

za
Review №8

So tranquil...perfect for a getaway from the city! The staff are friendly and helpful. Very good value for money.

Is
Review №9

Too class resort and hospitality was amazing, definitely will do another trip.keep up the amazing work

wi
Review №10

I will tell you some thing that online travel agents do not want u to know about. When booking hotels use ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ They have the best deals on hotels! Way better than using expedia, tripadvisor, agoda. Thats for sure!!!The Aha Alpine Heath Resort stands true to its name. Indeed, it brought a aha moment to our Drakensberg trip, this September. The location is awesome, the challets are well-equiped, and the complimentary activities for guests (kids and adults) were engaging. You may even not go anywhere else and just relax in the resort.

HL
Review №11

The place was amazing. Surrounded by the beautiful mountains. The rooms were beautiful...clean linens and theee most comfortable beds ever! The stuff was chilled and very helpful. Our stay was the best.

Ai
Review №12

Lots of facilities and entertainment. Perfect for family get togethers or even for a relaxed getaway.

Se
Review №13

Spent a week in this peaceful tranquil stunning place. Theres activities for kids and adults. Food was great, chalets neat and tidy. Even heated blankets..got me spoilt. The staff are warm and friendly and go over and above to assist. Definitely will be back.

Yu
Review №14

The place is amazingOnly the chalets are old and dont have new finishings

An
Review №15

This is a great break away with kids entertainment and a few hiking trails (you can even run it too if it is your cup of tea). Swimming pools, fly fishing, great views, friendly staff, the self catering unit was clean and well equipped. This was a chilled breakaway place

Ru
Review №16

Has everything you need for the whole family to enjoy, young & old😍

Li
Review №17

Loved the chalets. The cleaning service was great. The beds we comfortable. It was also good to have so many amenities inside the resort. The staff were friendly and helpful.

Kh
Review №18

We had a wonderful weekend away, chalets were beautiful. Views were outstanding and hiking trails. If they can improve on heating their pool at least and add more activities in the facility.

Be
Review №19

Friendly staff, activities for everyone, hiking or just relaxing at the pool or nearby dam. Very enjoyable stay.

Fa
Review №20

A beautiful resort that has lovely views of mountains.Nice for families .Chalets are very clean and modern. Has a restaurant kiddies play area movie house and a convienence store .Horse riding .Very tranquil armosphere .

Si
Review №21

Checked in at Aline Heath Resort and Conference Centre for KZN SUV Tour. Driving BMW X5 Xdrive...

Na
Review №22

Treated to the some of the most beautiful views one can hope to expect. Beautiful chalets, very well maintained and importantly, COVID compliant. Nestled away in a quiet corner in the Northern Drakensberg range, its among the easiest ways to just switch off from the bustle of reality and relax in what seems like a different world. Lots to do and some fantastic places to visit in the vicinity. Overall, definitely worth returning to.

Ts
Review №23

This was an awesome vacation for our family. The place was spotlessly clean, Though the activities were limited due to Covid, there was enough to keep the kids safely occupied. I would definitely go back again; it was worth every cent we paid.

Mo
Review №24

Great family destination. Accommodation is clean and staff are friendly

Le
Review №25

Alpine heath resorts provide so much fun activities and entertainment for both kids and adults. The cleanliness of both the chalet and resort itself is excellent. The staff were very friendly, welcoming and accommodateing to all of our request we put forth. A great and memorable stay. We will definitely be back

Ed
Review №26

Enjoyable stay... Friendly and helpful staff... Great restaurants, food market and hiking trails.

No
Review №27

This place is beautiful!!! Worth the trip! Many things to entertain and they have good service

Ma
Review №28

Brilliant incredible family fun, tranquil settings. Beautiful and Clean.The most magnificent views and hiking trails. Excellent and friendly staff. Wow the activities for the kids just amazing. Brilliant entertainment provided daily. Kareem the entertainment manager deserves a gold star award. So much to do for the whole family.

Da
Review №29

We booked this resort for a 3 day family getaway just after Easter 2021. We all enjoyed the beautiful views and nature there - simply amazing. The self catering units were great too, we enjoyed doing braais there. The kids had a absolute great time, we did some horses riding which they enjoyed a lot. Theres a Bar for the evening drinks and a coffee shop we used for breakfast with fantastic staff. All in all a super experience.

Ke
Review №30

We just love getting away from it all and heading to our favorite place for a few days of rest and relaxation

An
Review №31

We stayed here for two nights, over the Easter weekend. The chalets are beautifully situated, with sweeping views of the beautiful Berg landscape. The chalets were neat and clean, and serviced daily by lovely cleaning staff. The two rooms on the ground floor were reasonably sized, sleeping two people per room. The loft room was spacious and was en suite. I must mention that the bathrooms were very nice - clean, spacious and well appointed. I was a bit disappointed with the kitchen as I felt that it didnt have enough crockery, cutlery, etc. I would have also liked some more activities for the kids and teenagers. So all in all, a nice place to stay, but a bit overpriced for what you get.

Ti
Review №32

One of the most serene atmosphere one can ever experience with untouched views of breath-taking mountain surroundings. You wake up to the twitter of birds and a crisp breeze in the window. The sunrise over the valley is mesmerizing. Sheer beauty...heres a place that you can take your family to and be guaranteed of unlimited joys... TBC 😉😉

Nt
Review №33

The place is really trying it best through this COVID pandemic....I did enjoy myself

Di
Review №34

Awesome, was a great family break away with excellent service.

Sh
Review №35

Alpine Heath does not deserve to be rated as a 4 star establishment. The chalet that we were given was very dirty. The dishes still has food particles on it. The shower was clogged and the water was not flowing down properly. Furthermore, the flusher on the toilet was broken, causing to the cistern not to fill up properly.

Ch
Review №36

Spectacular place e and friendly staff. Just ensure youre better stocked on wood (! Its not ok to run out during a cold front) and take care of personal details like a plug that fits the bath, DSTV package could use more kid friendly channels

Ba
Review №37

Great place, well maintained. Lots of activities. Only complaint is the drains need cleaning as our room shower seemed blocked (water gathers as you shower) and had an awful smell. But still a great holiday.

Lo
Review №38

Stayed for 2 nights in room 64.Beautiful views.The accommodation is quite dated but it works.Still over priced for the product offering However the service we received was horrifying. We had booked for a horse back ride session for an hour at 3pm.we had to be there at 230pm for a safety brief and there was noone at the stables to assist us.Called the reception and got help 2 hours later!!The next morning someone had parked us in and we couldnt leave because noone knew who the car belonged to.The security and reception only were able to figure it out 3 hours later(apparently they cannot account for every car that drives in because there is only 2 of them and they cant be everywhere at the same time)and we had to be at our hike at 7am.We left the hotel at 8am and we had been waiting since 5am.Pathetic and wont be staying there again.The manager was too busy to give us a courtesy call.

Ch
Review №39

Beautiful scenary,peacful and lots of spaces and alsolots of activities for childrenand adults.

pr
Review №40

Beautiful place. We had a fabulous time. Will definitely return.

Qu
Review №41

Was beautiful and tranquil but could have been better. The deluxe chalets are not up to par with the price they come at and stunk of sewrage.Staff were amazing and the rest of the resort is incredible.

Pa
Review №42

Clean chalets. Slow delivery of service. On one day of our stay we were made to wait at the gate while other waiting guests relieved themselves on the side of the road

Nh
Review №43

Lovely resort, nestled among scenic mountains. There are many activiies for both children and adults. The chalets are clean and Covid19 compliant. Its quite pricey, one must mention.

My
Review №44

Brilliant location with breath taking views , a few hiking trails with varying difficulty levels. Extremely kids friendly with lots of entertainment. Common areas are good. The units it self is a bit dated.. with average finishings. But still worth the visit

Cr
Review №45

Well laid out. Good daily activities. Wish here was more variety for food choices although the venues and what we ate was good. Would be good to have beer on tap.

re
Review №46

Picturesque setting for a wonderful family friendly resort. Spacious accommodations. The facilities are excellent and well maintained. Staff are friendly and super efficient.

pr
Review №47

Had a terrible experience at alpine heath resort which was not resolved on departure... Management noted my contact information and promised to contact me to resolve this issue.. It has been 2 weeks since and up to date no contact from the resort... Very poor customer service...

Sa
Review №48

Tranquility, fresh mountain air, spacious grounds, fabulous walking trails, comfortable, well- kept units. Makes this a great break-away from the big city. Meals in the coffee shop are delicious and fresh with friendly staff everywhere. Definitely will return.

Ga
Review №49

Alpine Heath this place is breathtaking and lovely people working there. Great Management and Staff, food amazing. Go there you wont regret it.👌

AV
Review №50

Best resort to stay at with all the amenities. Activities. Perfect for kids. Worth the long drive.

Le
Review №51

Wonderful place for families. Friendly staff. The ladies at reception took extra care when selecting a room for us.

SH
Review №52

Beautiful and neatly tucked away in the mountains. Beautiful views of snow

Be
Review №53

I enjoyed every minute ☺ 😊 absolutely beautiful ❤️

Sh
Review №54

Great experience....the chalet was clean, neat and tidy.Well done keep it upOverall experience was definitely a 10/10

Pa
Review №55

Gorgeous place. The mountains are majestic. Come with everything youll ever need for your number of days. The weather can be unpredictable but it was very warm now in April.

An
Review №56

Fun filled extremely exciting place to visit for the whole family. All activities like hiking, table tennis, squash, tennis courts, mountain biking, swimming , putt putt and chess are just some off the entrainment. Throughly enjoyed it and will definitely recommend this place to everyone to visit.

Ch
Review №57

Lots of activities in and around resort. Chalets are clean and customer service is great. Need to consider blinds in chalets for privacy, as people pass close to chalets.

Le
Review №58

Wow what a beautiful place. Awesome experience👌👌👌

Do
Review №59

Excellent resort with enough entertainment and fun activities for the whole family. Excellent mountain views,not forgetting the trail. Highly recommend.

Ca
Review №60

What an amazing place. I was lucky enough to go in the off season. It was beautiful with lots to do. The view is like nothing else on earth. Stunning. The horse riding was incredible and something everybody could do. The staff were kind and helpful. The barman were great.

Ma
Review №61

I had a wonderful time getting away with my family. The surroundings were tranquil, the views were magnificent.

Is
Review №62

Excellent location! Views are majestic!Chalets need a revamp... Carpets are old and filthy in the bedrooms. No air-conditioning.Housekeeping is done hurriedly and carelessly even after raising my concerns with the cleaners.Phones in the chalet do not work to contact reception. Rowdy neighbours blasting music late into the night.Overall poor management with regard to the above.Will think twice before booking at Alpine Heath again.

Ko
Review №63

Beautiful resort, however kitchen equipment needs to be upgraded. Good family resort and very children friendly

Ni
Review №64

The cottages are cozy but could do with a couple more fans &/or air-conditioning for those hot summer nights. The resort facilities and activities are great. The bar has a chilled atmosphere, loved it. Overall, the Drakensberg is a great escape, very relaxing and peaceful.

Ma
Review №65

Lighting inside the units not very bright otherwise excellent accommodation

la
Review №66

Enjoyed staying at site especially taking a walk in the morning to the water.

Pa
Review №67

An excellent resort perfect for couples, families, anyone actually. It has a wide variety of on site activities to keep both young and old busy. Alternatively you can simply rest and savour the stunning views as it sits at the foothills of the majestic northern Berg. Their Covid protocols are very good. A suggestion is to ensure that all items are clearly priced in the village shop. Overall my family and I would definitely consider a return visit.

Si
Review №68

Had my horse riding experience. Well trained horses and gentle for beginners. Amazing hiking destinations.

Ke
Review №69

Absolute waste of time and money, chalets are run down, no air con or fan. Blinds are broken, ice trays broken, beds hard and lumpy. On site store and bar poorly stocked. No charcoal or firewood available. Fridge faulty. Telephone in room doesn’t work. The only thing worth noting is the mountain view, further than that this resort is extremely underwhelming. An absolute waste of MONEY. Wouldn’t come back even if it were Free

Ra
Review №70

Very good lovely environment and very relaxing 😊

La
Review №71

Beautiful resort. Lovely mountain stream running at the bottom. Great views. Nice entertainment.

Ro
Review №72

Beautiful place in the Drakensberg, really enjoyed it. Nice & clean adheres to COVID protocols. Liked their hiking trails

Ma
Review №73

Little slow on cleaning apartment. Toaster faulty.View was good.

Jo
Review №74

Beautiful location under the Drakensberg mountain range. Stunning views.

St
Review №75

Very clean and neat and great entertainment for everyone. Will definitely be back.

Pa
Review №76

What a place to be in just to cool down and recuperate

Ve
Review №77

Amaizing nice place. Very clean and comfortable. Food is excellent!!

Za
Review №78

Amazing beautiful place to relax and unwind. Lots of activities provided or just enjoy being close to nature.

Na
Review №79

Alpine is situated beautifully with each chalet being mountain facing. It is peaceful, clean, stunning. The spa was an extraordinary experience. One of the best full body massages. The staff are really pleasant and friendly. The hikes have varying degrees of difficulty and the one we did, the blue trail, was not strenuous, but crossed streams, and a waterfall, a valley and ended on the top of a mountain. There are numerous activities for the kids. There is also a store, in case anything was forgotten, with the essentials. Altogether, an unforgettable experience

Ma
Review №80

Beautiful environment! Good food, friendly staff and workers, really make you feel at home. Peaceful, quiet.

Wi
Review №81

Very nice in general. Epic views. Lots to do.Just had a bad experience with th3 cleanliness of our unit outside. Lots of sharp objects in the grass. Old food, bones, sharp sticks, broken glass... They did make an attempt to clean it after notification.

Ri
Review №82

The restaurant let them down with very poor trout salad.The staff and accommodation is excellent.

Ak
Review №83

My fellow South Africans. This is a great place for the family but be warned that you best off bringing your own alcohol;charcoal/wood and food. Everything is at least double the price here.

Fa
Review №84

An amazing Experience, with the most incredible Staff

si
Review №85

Beautiful resort with amazing refreshing mountain views. Enjoyed hiking with family and fun activities. Friendly staff and big thank you to Sindi Mthethwa for excellent service.

To
Review №86

Gorgeous mountain views. Lovely environment.

Si
Review №87

Lovely resort lots to do for kids , friendly staff and good facilities

Qu
Review №88

The most breathtakingly beautiful views! Ideal getaway and the venue offers so much for families! Would recommend it! We had the best time and will be coming back again!

St
Review №89

Beautiful 👌🏽I enjoyed my stay. The hike was amazing. The Pools were awesome! The green surroundings and the Drakensberg mountains wow! 😍

Su
Review №90

My family and I spent 2 nights at the resort. The staff were extremely helpful and friendly. The chalets have all the required amenities. Unfortunatley we had a wet weekend and water entered the master bedroom. Staff did offer to move us to another chalet. The village market has a good selection of groceries should you forget any items.

Ma
Review №91

Beautiful resort. A nice getaway location

dh
Review №92

My stay at the resort was a pleasant one. We had an issue with our refrigerator at the chalet and the friendly staff assisted with a replacement. I have one suggestion for the resort and that is to have more indoor activities for the toddlers. I would recommend this resort to anyone wanting some time away from the hustle and bustle of the city.

Pe
Review №93

BE WARNED - they do NOT honour their cancellation policy. We cancelled within the stipulated cancellation period but more than a month later and we are still struggling to get our money back.

Sh
Review №94

Beautiful, scenic resort. Covid protocols in place. Lots of activities on site for both adults and children, including a convenience store, health and beauty spa, games room, gym, bicycle hire, guided and self tours, horse riding, etc. Chalets very neat however could do with a bit of upgrading especially the kitchen, cupboards had a damp musty smell. Do not pay any staff for any services provided like laundry. We had an issue with the laundry lady where she asked us to pay her the cash and upon departure we were told that we still owe for laundry. Management however sorted out. Horse riding and hiking a must👌

mu
Review №95

Paid laundry lady on delivery of our laundry in cash,however she did not pay the money in.We were left with a laundry bill when we checked out.The manger resolved the problem.Resort must inform patrons not to pay Staff in cash.Check in was efficient and professional. Covid protocols in place. Chalets,especially the kitchen needs an upgrade. Beautiful scenery and views.Hiking trails safe and picturesque.Convenience store has limited items and is expensive.Horse riding prices reasonable and lots of entertainment for young children.

Ma
Review №96

One of the worst experiences of my berg holiday. The beds in one bedroom had an ant infestation for duration of my 5 day stay. The remaining bedrooms had birds in the ceiling. One bathroom door did not lock. Carpets are threadbare in places. I have been here on quite a few occasions and this was definitely the worst experience. To say that I will not patronise the place in future is putting it mildly.

Mu
Review №97

The facilities are wirn down and not taken care of. The area is beautiful and peaceful, lots of outdoor activities to do around. The housekeeping staff and caretakers are not very well trained, they tend to clean a bit and are rude a bit.

Dr
Review №98

Best place to visit post Covid. Beautiful and scenic. Perfect family getaway. Dont need to leave the resort for anything. They have a lovely restaurant, pools and horse riding. They have different hiking trails to suit every need. Beautiful pics of the milky way and starry night. My 2 year old had a blast. Will def visit again soon.

gl
Review №99

The mosley was not fresh, tea was cold with cold milk as well.We had our own catering, only had their breakfast which wasnt good.Their rooms are beautiful, the place is very nice.

Wh
Review №100

Family focused resort with too many offerings to mention.Kids are catered for with activities daily with adults having every outdoor activity that you can imagine on the doorstep from fishing to hiking to adventure activities and mod cons like spa treatments too.Located in the pristine northern drakensberg area

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100 Comments
4.3 Rating
  • Address:D119 Jagersrust Northern Drakensberg, Bergville, 3354, South Africa
  • Site:https://aha.co.za/alpine-heath-resort
  • Phone:+27 36 438 8500
Categories
  • Bar
  • Resort hotel
  • Chalet
  • Conference center
  • Event venue
  • Restaurant
  • Self-catering accommodation
  • Wedding venue
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