Really poor! I cannot get explain my disappointment. Every customer was angry . Food was extreme slow to be made.1 hour for 2 pizzas. Orders for 2 other customers were incorrect. Very dissatisfied, especially since this was the 3 time I visited the store and same story every time.

Amazing sauce compared to any other pizzas but the only down falls are that they hand toss is not very thin and the location is far into residential area. Maybe if they are in a better location or increase the delivery range it will be better.

My first and last time Ill order at Pizzahut Farrarmere!!Ive experienced the worst service ever, it is actually such a joke!!3 Hours.... Ive received a confirmation of my order at 15:45, they close at 21:00... i called 3 times in the 3 hours and on my 4time we were outside trading hours. My fiance decided to drive before the store closes at 20:40 and got the delivery guy a block away...Ive placed a order on the Pizza hut app, for:(The Ultimate 40 Day Deal)- Meat Lovers, Large, Rectangular- BBQ Chicken and Bacon, Large,Rectangular- Coke, 1.5 Ltr&- Pizza FoldWe paid online, so we needed to wait.... and go find our food. I understand when a store is busy, bur this is ridiculous!

I’m not even sure how this place is still open? About 2 weeks ago we went to order pizza and sadly, they couldn’t assist us as they didn’t have dough (a pizza place that doesn’t have dough)We tried again last night through Mr D, we waited an hour and a half for Mr D to let us know that their delivery guy was unsuccessful at receiving our food from Pizza Hut Farrarmere. By this time we were hungry and disappointed. I wish I could rate their food, but I really wouldn’t know… and I’m certainly not in a hurry to find out either!

Great deal and good service with delicious pizza! I would not recommend you order through MrD through as it takes longer than just ordering from the counter.

Bought two large pizzas. They made the wrong base. There was barely any tomato paste on the pizza and as a whole the pizzas were untasty and disappointing.

Each time i went there they were friendly and helpful. Yes the quick take aways were nice. I really can reccomend Pizza Hut Farrarmere.

Small franchise, two tables outside (poosibly due to Covid) or Takeaway.Food quality was up to Standard.

Ordered 2 large pizzas for pickup,And ive officially been waiting 55 minutes for my pizza. How is this? Unfortunately i had to pay before otherwise i would have just left a very very long time agol

Would Recommend the colab with KFC pops pizza , was very good.

Tried giving them another chance since my last bad experience over a year ago. Firstly tried for 25 min to place an order online to be given messages saying an error has occurred in my order and that I should try again. I tried multiple times with no luck. I then tried calling the order through only to get a message saying that they are experiencing high call volumes. I eventually hung up after no answer. I then proceeded to drive to the empty store that had zero customers only to be told that the deal i wanted was an online exclusive. What a joke. I will stick to Romans

Order took more than 1 hour to come out

Two years ago I got food poisoning from eating from this location, however, tried it again today and extremely disappointed in the quality. The Base seemed like they used old dough and quality of the pizza is not up to standard of pizza Hut.

Very poor service, staff were using the knife labeled meat to cut vegetarian pizzas.

Great service. Best Pizza in Town.

Placed order and waited over an hour and half they tend to get too busy with online orders that walk in customers have to wait a long time, friendly staff and great pizzas

Not good value for money. Other chains offer better tastier pizzas for less. Dont have the option to do the 2 halves in different flavors.

It doesnt matter if you order online an hour before you will NEVER get your order on time! You WILL get to the store and they WONT have even started it. Whats the point of ordering online!?

The service is out of this world

If youre looking for a realy bad pizza. Go there😩

Their pepperoni with the stuffed cheese crust is simply to die for. They also nailed my favourite custom pizza. Kudos to yall for being the best!

Pizza are good but you must be ready to wait and much longer than they tell you

Ordered 2 of the special currently running for R99.90. Litterly as Ditsego (as per till slip) rang it up i noticed more pizzas on the side that i didnt see, not even a minute since she went to the back to put the order in we called her back to change one of the pizzas and immediately she said no they have already started. How could they have already started 4 pizzas at the same time?! She clearly didnt want to change it and theres no ways they have even started them as there where a couple people right before us that just ordered.This is the 2nd time we order here as its closest to home. 1st time i waited for our order and they didnt even bother calling me to say its ready they didnt call out any number or anything, eventually i went to ask and then its been sitting there for a while already. I thought okey ill let it go and try them this second time.. and now this. I dont think i will support Pizza Hut in Farrarmere again as kindness and customer service are very important in todays life.

Tried to order at this branch twice - once over dinner and the other time over lunch. Both times I got told they dont have dough to make the pizza???

They take 56 minutes to make 2 small pizzas when you go to collect, Then they take 2 hours to make 2 small pizzas if you request delivery. Customer service is absolutely non-existent . The manager is absolutly rude and just gives you a look if you ask her where your order is and doesnt answer your questions. Im absolutely disappointed in this branch, Youll never see me again, Nor my family or friends. Disgusted.

Everytime i order it is either wrong, they substitute something without calling me or it comes over an hour later

Always great service and great tasting food

Good services

On there receipt they say free regular potato tots on us before 08 February 2021 but when I inquired about it, the guy taking our order refused, saying that its not done anymore. Why put stuff on your slips but then its not valid anymore. False advertising.

Well I cant really give review because they dont answer the phone to take our order.. Terrible service

Very friendly staff and great service over all definitely recommend

Worst pizza ever, absolute rubbish.

Friendly staff. Will definitely go back.

I placed an order ref 20142817. I received notification of my payment but then I got an email from Pizza hut stating that my order was pending. So I called and was told the system was hanging. The lady asked me to repeat my order which was a mission to remember. I had to repeat the order over and over due to a noisy background on her side. She is busy making up my order but this has wasted an hour of my time. What a pathetic app and online ordering.‐-----------‐----------------------After this Pizza hut apologised and sent me a free pizza today. Thank you Pizza Hut Farrarmere! All is forgiven.

Never bothered delivering my order and dont answer the phone. Absolutely atrocious service. Order number 21962869

Friendly, helpful staff

Very rude staff, no respect of customers.

Fast and friendly service. Thank you farrarmere Pizza Hut

Awesome food great service

Waiting a hour and more for delivery when try to call no answer

Good

The staff are so friendly, the pizzas are made quickly and they are divine!!!Customer Care is definitely a priority for the team

My pizza was 1 hour late and i stay less than 2 km from pizza hut . Order no. 25307205Really fustrating . The call centre also no answer from them

Pizza was delicious! They have some nice vegetarian options 😁

Amazing

Their staff is always welcoming and they have the best Pizza atound

Ordered online, my email stated 30min yet they delivered before the time, the driver was friendly and ver professional. First time having pizza hut and I am impressed.

Best pizza.Well, thats just my familys opinion.Delivery could be a little faster but overall still the best.

Excellent service. Keep it up.

Lovely

Pathetic delivery. More than 30 mins late. We cannot even call to check as they do not answer the phone.

Been buying from Pizza Hut for quite a while now and have never been dissapointed. Keep it up guys!

3 times I have ordered from Pizza Hut and 3 times I have waited more than an 1.5Hrs to get the pizza delivered this is terrible service and most certainly the last time i will ever order pizza hut again

Cannot understand how a place can be dishonest and think they will stay in business. Pizza with missing toppings cant be fixed the next day with sorry

Horrible service. Absolutely pathetic.

Such bad customer service. The staff were so occupied with each other that we had to get their attention to place an order. The they had no mushrooms...... won’t go back.

Tasty pizza. Pity about the glaringly loud music.

Slow service, pizza was cold when collected.

A great experience to meet wonderful people

Is a good please to be and they have a lot of special to enjoy

Nice food and always delivered on promised time.High five to Farrarmere PIZZAHUT ...always have my vote.

Good food but the wait is a bit too long

Tasty pizza , well presented packaging.

Great food and service

1 hour 15 minutes for delivery, pizzas arrive cold.

Pizza good, staff epic

Yummy pizza ever, and great service

Good pizza

The best place to be with great staff and great pizzaaaaaaaaa

The worst pizza I have ever tasted with hardly any toppings.

Absolutely shocking service

This is unacceptable waiting more than 2hr for pizza to get deliver to me.

Good pizza but that app...worst app ever, location is so hard to get right...fix that and youll get 4, maybe 5 stars from me.

Good service, well done.

Doesnt help to phone and order, you still wait 45min

Worst service EVER!!!

Great service

Its pizza hut, average nothing special.

Very slow service

Rude manager

Always delicious

Nice pizza

Deliver fast and free

Very friendly staff members

Great

Good food

Pizza base is magic

Wonderful

Expensive though

Slow with orders

Friendly staff