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Franchise Guest House
134 Howard Ave, Benoni, 1500, South Africa
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Comments
La
Review №1

Worse than one star.There is no WiFi as advertised, no hot water staff make loud noises early morning. Rude staff unsafe parking not worth the money rather go to ecomotel

Nt
Review №2

If i could rate 0 stars, i wouldnt hesitate.We booked during the day, confirmed our booking. At 11pm when we arrived in town and called to announce our expected time of arrival. We were told that its fully booked and there is no place for us. The lady on the phone was also very rude and did not bother referring us elsewhere or making any form of attempts to rectify what they have done.

So
Review №3

This is a nice place for it price; the staff is friendly......

Di
Review №4

Its excellent,i love the place

Le
Review №5

Nice place🌺

Mo
Review №6

HORRIBLE. You accepted my booking knowing very well that you had a party and MOSTLY you are under renovations. After a 6 hour drive all I wanted was to rest . I complained about noise after 8pm but it went on till early hours of the morning. I slept for 4 hours, I had an early morning appointment and later a 4 hour drive 😓. You generally dont care about guests . Most people making good reviews here are your relatives from Malawi. There is no food at the property. If you ask them they will charge you a R100 for a mere plate of pap and beef. In the morning for close to 30 minutes I looked for the receptionist to check out but he wasnt there. The gate was not locked and my car was parked just in front of the gate . I left and nobody noticed .NO SAFETY . THEIR SERVICES ARE JUST HORRIBLE

No
Review №7

Very bad service and poor management

Bl
Review №8

Its is so beautiful and so lovely everything is so perfect

Di
Review №9

Beautiful place but foreigner s working there. Are not getting it in terms of our needs. Especially the reception guy who sleeps on the floor of reception. When you have a visitor during the night, he complains does not want to open. Telling you he wants to sleep. Sleep where? Reception? I mean really

Ri
Review №10

We called to book 2days n we arrived n paid for one on arrival. Next day when we wanted to extend our stay we were told to move out. We slept in a boss bedroom with her staff/personal belongings inside. Ladies staff are so rude but the guys where lovely. No privacy at all. One lady slept next to our room on the floor. I think you have many incessary untrained staff. Room was nice n bed very confirtable.. There is a room for improvement. No one like sharing a bathroom.

Sa
Review №11

The signage is small to see while driving, they dont answer their office line. We waited at the gate for almost an hour. We were not feeling safe. Had to go through their loud pub next to the Guest House. It was scary. After finally finding them. They said since we did not check in at 14h00, they assumed we were not coming and gave our pre booked room to someone else without checking with us 1st. When I mentioned that I have been calling, it was no big deal for them. They could not find their gate key. So we had to wait some more...

Th
Review №12

It has good vibe... Starf are friendly the guy Mikado is dope

Hi
Review №13

Nice n Beautiful

Mo
Review №14

Place is still Under Construction

Se
Review №15

Because they dont timing for check we wake late due to not showing check out tym we hv to pay 150 for for lating check out

Ch
Review №16

The people were so amazing and caring felt comfortable and safe

Ja
Review №17

The worst experience at this place. Zero customer service, unfriendly staff who are misplaced in the hospitality industry

Ll
Review №18

I did enjoyed this place, the food its just awesome and l can recommend to all my friends, the rooms very clean, owesome stuff

Ki
Review №19

Its a lovely hotle and staff is beautiful the place is organised

Co
Review №20

Serves authentic southern African cuisine and also provides accommodation for laisure, business travelers. Located in the heart of Benoni center close to the lake side mall

Mu
Review №21

Unprofessional staff

Cr
Review №22

Left my room locked. Cleaning staff went through my bags and ate my food. Disgrace of a bnb. How can you employ staff who steal?Contacted your manager. No reply.

Be
Review №23

The place is good, free Wi-Fi usage, very close to the shopping malls, warm hospitality and all workers are very friendly.

Lw
Review №24

I will not advice anyone to spend a night at this place, the service is poorly at it best nothing is communicated with.The is a bad smell the floor is made of wood and has a funny sound.No privacy, you can hear people walking in the walk way when at your room and the is a lot of noise.

Jo
Review №25

Its quiet and very lovely ,the staff are helpful the place is super clean I can stay there any time am in johanesburg its 5star

Si
Review №26

I had a good time and the facility was great. The staff was wow I felt at home

th
Review №27

This place ie nice actually friendly staff good presentation and perfect andcconfortable bed

Pu
Review №28

Whoooo as for me Im never going there again,the sheets were dirty and the shower too small and the water cold and the washing tub had a hole in it.

An
Review №29

Service was very poor. It felt like we hired a backroom from a township. We had no privacy. I wouldnt recommend it

Su
Review №30

The place is great for a vacation

mw
Review №31

I love it so much

bh
Review №32

Its okay need tlc

Ma
Review №33

Lovely

Va
Review №34

The play loud music at night, I didnt like it

Ka
Review №35

Excellent place.

Ma
Review №36

Home of delicious Zambian dishes

Ed
Review №37

They need more rooms, having 4-5 rooms is playing

Za
Review №38

It was not proper...the breakfast was the worst..it was dirty and smelly, not so professional.....

Ga
Review №39

Nice

Ph
Review №40

Not much privacy as the room I had was near the kitchen hence you have people busy in the kitchen while trying to nap or sleep.

Ra
Review №41

Very good

An
Review №42

Nice and good

Ra
Review №43

Zambian cuisine

Me
Review №44

Great service

Hl
Review №45

Food was burned

Su
Review №46

The place is clean

An
Review №47

So beautiful

Jo
Review №48

Fantastic

jo
Review №49

Ok

Ta
Review №50

Awesome place

Ki
Review №51

Good

Mu
Review №52

Liked it

Qh
Review №53

I place is awresome

RO
Review №54

Clean place

Ha
Review №55

Thanks for service

Ca
Review №56

African Food

Si
Review №57

Disappointing

Je
Review №58

Its okay especially the welcome in this place

JH
Review №59

An error!

No
Review №60

Home away from Home. Boil Cut the cutting

Ca
Review №61

Thread

Information
38 Photos
61 Comments
3.5 Rating
  • Address:134 Howard Ave, Benoni, 1500, South Africa
  • Site:http://www.franchiseguesthouse.co.za/
  • Phone:+27 11 421 3982
Categories
  • Bar
  • Guest house
  • Restaurant
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