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KFC Amanzimtoti
Shop 15 & 20, Toti Mall, 16 Beach Rd, Amanzimtoti, 4126, South Africa
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Comments
Ro
Review №1

I understand it was a busy day on Friday but having to wait more than 20 minutes outside just to put in an order and then having to wait for 10 minutes to get your food did not make sense to me.The 20 minutes waiting to buy was too much for meI left because I did not want to cause a scene. Hope next time I visit the store it will be a pleasant experience.

Ty
Review №2

Probably one of the worst KFCs I have visited. Staff are not really interested, especially if you DONT speak zulu they will talk over you. The store itself is in a poor state, customer side store front I counted 3x non working downlights, and 7x Flickering, two of the menu TV screens were not working so if you walked in and didnt know what you wanted you would be in trouble, as a whole looks poorly maintained and thats from what customers can see so I cant even begin to imagine the back of shop where the food is prepared., if you cant maintain your front, sure as hell you not going to maintain the back. Very bad.

YA
Review №3

The service one gets there is honestly not up to standard. Had to wait 30 minutes before the waiter even came to ask would we like to order. Then wait another 45 min before anything is brought to the table. Even had to ask another waiter to bring water . Then when our coffee came we added our sugar this big waiter girl came and took sugar from our table to give another table not asking are u done. Then the owner talks about his wimpy with such pride but clearly his staff is not trained properly. The manager was not even to be seen. I dont know if its a trent of wimpy at majuba mall to do this.

th
Review №4

2 stars, reason being, there is no one to tell us when our order are ready for collection. On soft drinks, no ice in it.

Se
Review №5

Food was good. Not greasy or full of oil. Service was good. Staff was polite. Its a busy KFC and looks well managed

Ll
Review №6

Waited 20mins for my food thx for the cold food KFC really enjoy eating my food cold

Da
Review №7

Food is always fresh if you are willing 15 minutes for food.Always 15 minutes!Not for when you are in a hurry

Br
Review №8

Your standard KFC. EASY access. AMPLE PARKING.

Aj
Review №9

Covid19 protocols. Very efficient staff.chicken fried perfectly

Kh
Review №10

Unfortunately they are closed these days due to the unrest which happened last week. But hoping theyll be back in business in no time

Nq
Review №11

Good place for shopping especially afternoon

Za
Review №12

The food was satisfying. The shop looked clean. The staff was helpful. Covid regulations are being adhered to.

El
Review №13

I liked it because the employees served me well I even gave her a tip (R20)

Nt
Review №14

Long waiting times with lots of staff just going up and down

Pt
Review №15

Good evening, I purchased a zinger burger this evening for my supper.Worst ever, the chicken was small , the lettuce looked like it was a few days old. It was yellow and limp. So tired of the poor quality of meals here. I had to throw the burger away.

Mi
Review №16

The worst KFC franchise ever, needs to close down ASAP

Ro
Review №17

What is going on with your food its getting smaller and expensive just got my fully box meal but chips is half chicken drumsticks was so dry and the burger omw

BL
Review №18

Service is really bad. There’s a big difference between slowly and being busy

Th
Review №19

Their chicken 🍗🍗is tasty and you feel that its Kennel Sandal recipe❤❤,not just any chicken.

Sa
Review №20

I hope pupils from kfc can see this but on your mister d menu you should serve the sparkling krusher

Iv
Review №21

Efficient and helpful

Am
Review №22

I ordered 20 wings and only received 19.... And 13 of them were _Flat wings... I still havent received a call. Wings were not hot and no salt. Unbelievable.

ne
Review №23

Quick and tasty

Sh
Review №24

Great, but no coffee....wasnt too happy about that

je
Review №25

Its location in the Old Toti beach mall ideal for tourists .you can be guaranteed that the KFC meals will make you right at home.Southern style food. Near beachSorry about previous review it was in error, my family enjoyed the meals here and still do. Due to its beach location we find it easier to travel light to the beach as there are several EATING places there to suit all money spenders.

Ch
Review №26

Worse KFC in Pretoria, they closed 90% of the time workers sitting outside ALL of them eating

kh
Review №27

Good service

Cr
Review №28

Customer service on point 👌

Za
Review №29

It was good

Ja
Review №30

The service is bad... Itz is chaotic and there is no system and they make ppl make too long... Also we ordered cold slaw n the guy said it was finish I must take some thing else

Lo
Review №31

Its next to work

He
Review №32

Worst burnt chicken 🐔 pieces

Le
Review №33

Best service

La
Review №34

Bad service, bad area.

Ma
Review №35

I have to say i was happy with the service, they kept me updated on how long it would take and the food was freshly made. The place was clean and smelled fresh.

th
Review №36

They sell fresh meat and they preserve hygiene

Cl
Review №37

Good visit for a gym mean cheat day. Dont get used to it though.

Sh
Review №38

Service is terrible. Cashiers would rather shout and talk to their friends than serve customers quickly and efficiently.

Da
Review №39

Managers attitude was very bad,i was there yesterday 04/10/2020 at around 12:00 for lunch.

Ca
Review №40

Not bad at all never wait long for our order

Bu
Review №41

Friendly staff and quick service

Os
Review №42

It taste the same as it used to be,very nice

Ro
Review №43

No hicken left at 1830

Nt
Review №44

Great place

Ro
Review №45

Worst service ever. Asked for upsize meal and they only upsize cold drinks. When asking about it you get lip and say that is how upsize work

Jo
Review №46

Standard KFC experience, close to home and convenient for a quick meal.

si
Review №47

Love it clean

Th
Review №48

KFC staff is very friendly and helpful... Especially Pretty Cele

Si
Review №49

Good service. Did not taste like real KFC.

Qu
Review №50

Double check your online order if you will be collecting. Very disappointing service.

Si
Review №51

Cleaness and kindly staff.They always smilling with the customers

ed
Review №52

Very rude service and oily food. Not impressed

He
Review №53

Oily cold food - service good though. But it ends at the service.

Lw
Review №54

Theyve got nice chicken even though they dont have vinegar and tomato sauce 🙄

Ko
Review №55

Drive throughtakes to long

Ni
Review №56

Worst KFC Ive ever been to. Consistently disappointing.

Jo
Review №57

The portions are tiny and they delivered the incorrect size portion of chips

Sa
Review №58

Fast service although you have to double check your order as things might be incorrect or missing.but the manager is always helpful and rectifys any error immediately

ma
Review №59

Great food, great quality and great service.

Sl
Review №60

The ladies at the cashier wernt to friendly.... But the lady dat served me my food was nice, think she was the manager, Im not sure. She changed my meal promptly with a smile &an apology not dat I was expecting one. Overall experience is ok... wld HV been nicer if the cashiers wld b abit nicer

Ed
Review №61

Bad service, seems that the manager knows only how to avoid the customer. Doesnt check on his stuff if they been following procedures, and doesnt check on the customer orders if they come in a good order, customer service is not up to standard at all.

le
Review №62

Generally good service and friendly staff

Zi
Review №63

Good KFC, quick service when off peak

he
Review №64

Fast food name speaks for its self

Ju
Review №65

Food good. staff very unfriendly.

Ru
Review №66

Very efficient and great customer service

No
Review №67

Good Service

Iv
Review №68

Service are medium prepare to wait longer in Holiday season

Ho
Review №69

I dont eat kfc a lot but it was not bad

Er
Review №70

Waiting time no stress

Du
Review №71

They were polite and quick.

Et
Review №72

Friendly staff very close to the beach and some shops to browse around as well

Ba
Review №73

Staff needs to pay attention to their Customers as when i went to fetch my meal no one was available at the Front

Bo
Review №74

Accessible and quick service

Ni
Review №75

Average KFC drive threw not always the best option but its ok

ly
Review №76

How rude a order was taken wrong and the man through the food in the store my daughter had such a bad fright

vi
Review №77

They ran out of chicken that day.. we were asked then to wait 15min so we just decided to get burgers.

No
Review №78

Amazing customer service

jo
Review №79

Nice freshly prepared KFC

Ti
Review №80

The best soft serve in town

Na
Review №81

Fast, nice, and great sitting area

do
Review №82

Service was friendly but they didnt give me my two rolls I paid for

Sl
Review №83

Excellent service

Ra
Review №84

Friendly staff service good

Ad
Review №85

Krusher and soft serve machine never seems to be working

Se
Review №86

Friendly efficient staff.

Si
Review №87

Nice place next to the sea

Za
Review №88

Great

si
Review №89

Love their service

Mi
Review №90

The KFC was busy when I went there but I did not wait long at all.

Ba
Review №91

Very bad take too long to get your order

Se
Review №92

Great service always

Mi
Review №93

Poor service and food not up to standard

Sh
Review №94

Service is slow had to wait 30 min for my order

dy
Review №95

Very clean with fast service

ne
Review №96

Customer service is good

Ju
Review №97

Chicken licken is better

Pi
Review №98

Good friendly service

NE
Review №99

The chicken skin was loose and the chicken was wet and disgusting 🤢

Dh
Review №100

Waited 25 mins for a meal. Worse service ever. Guess its no longer fast food.

Information
13 Photos
100 Comments
3.3 Rating
  • Address:Shop 15 & 20, Toti Mall, 16 Beach Rd, Amanzimtoti, 4126, South Africa
  • Site:https://locations.kfc.co.za/kwazulu-natal/amanzimtoti/shop-15-&-20-toti-mall-16-beach-road?y_source=1_MTU0MDI4MTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 31 903 6898
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Highlights
  • Fast service:Yes
  • Transgender safe space:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Coffee:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family friendly:Yes
  • Groups:Yes
Planning
  • Accepts reservations:Yes
Payments
  • Debit cards:Yes
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