I understand it was a busy day on Friday but having to wait more than 20 minutes outside just to put in an order and then having to wait for 10 minutes to get your food did not make sense to me.The 20 minutes waiting to buy was too much for meI left because I did not want to cause a scene. Hope next time I visit the store it will be a pleasant experience.
Probably one of the worst KFCs I have visited. Staff are not really interested, especially if you DONT speak zulu they will talk over you. The store itself is in a poor state, customer side store front I counted 3x non working downlights, and 7x Flickering, two of the menu TV screens were not working so if you walked in and didnt know what you wanted you would be in trouble, as a whole looks poorly maintained and thats from what customers can see so I cant even begin to imagine the back of shop where the food is prepared., if you cant maintain your front, sure as hell you not going to maintain the back. Very bad.
The service one gets there is honestly not up to standard. Had to wait 30 minutes before the waiter even came to ask would we like to order. Then wait another 45 min before anything is brought to the table. Even had to ask another waiter to bring water . Then when our coffee came we added our sugar this big waiter girl came and took sugar from our table to give another table not asking are u done. Then the owner talks about his wimpy with such pride but clearly his staff is not trained properly. The manager was not even to be seen. I dont know if its a trent of wimpy at majuba mall to do this.
2 stars, reason being, there is no one to tell us when our order are ready for collection. On soft drinks, no ice in it.
Food was good. Not greasy or full of oil. Service was good. Staff was polite. Its a busy KFC and looks well managed
Waited 20mins for my food thx for the cold food KFC really enjoy eating my food cold
Food is always fresh if you are willing 15 minutes for food.Always 15 minutes!Not for when you are in a hurry
Your standard KFC. EASY access. AMPLE PARKING.
Covid19 protocols. Very efficient staff.chicken fried perfectly
Unfortunately they are closed these days due to the unrest which happened last week. But hoping theyll be back in business in no time
Good place for shopping especially afternoon
The food was satisfying. The shop looked clean. The staff was helpful. Covid regulations are being adhered to.
I liked it because the employees served me well I even gave her a tip (R20)
Long waiting times with lots of staff just going up and down
Good evening, I purchased a zinger burger this evening for my supper.Worst ever, the chicken was small , the lettuce looked like it was a few days old. It was yellow and limp. So tired of the poor quality of meals here. I had to throw the burger away.
The worst KFC franchise ever, needs to close down ASAP
What is going on with your food its getting smaller and expensive just got my fully box meal but chips is half chicken drumsticks was so dry and the burger omw
Service is really bad. There’s a big difference between slowly and being busy
Their chicken 🍗🍗is tasty and you feel that its Kennel Sandal recipe❤❤,not just any chicken.
I hope pupils from kfc can see this but on your mister d menu you should serve the sparkling krusher
Efficient and helpful
I ordered 20 wings and only received 19.... And 13 of them were _Flat wings... I still havent received a call. Wings were not hot and no salt. Unbelievable.
Quick and tasty
Great, but no coffee....wasnt too happy about that
Its location in the Old Toti beach mall ideal for tourists .you can be guaranteed that the KFC meals will make you right at home.Southern style food. Near beachSorry about previous review it was in error, my family enjoyed the meals here and still do. Due to its beach location we find it easier to travel light to the beach as there are several EATING places there to suit all money spenders.
Worse KFC in Pretoria, they closed 90% of the time workers sitting outside ALL of them eating
Good service
Customer service on point 👌
It was good
The service is bad... Itz is chaotic and there is no system and they make ppl make too long... Also we ordered cold slaw n the guy said it was finish I must take some thing else
Its next to work
Worst burnt chicken 🐔 pieces
Best service
Bad service, bad area.
I have to say i was happy with the service, they kept me updated on how long it would take and the food was freshly made. The place was clean and smelled fresh.
They sell fresh meat and they preserve hygiene
Good visit for a gym mean cheat day. Dont get used to it though.
Service is terrible. Cashiers would rather shout and talk to their friends than serve customers quickly and efficiently.
Managers attitude was very bad,i was there yesterday 04/10/2020 at around 12:00 for lunch.
Not bad at all never wait long for our order
Friendly staff and quick service
It taste the same as it used to be,very nice
No hicken left at 1830
Great place
Worst service ever. Asked for upsize meal and they only upsize cold drinks. When asking about it you get lip and say that is how upsize work
Standard KFC experience, close to home and convenient for a quick meal.
Love it clean
KFC staff is very friendly and helpful... Especially Pretty Cele
Good service. Did not taste like real KFC.
Double check your online order if you will be collecting. Very disappointing service.
Cleaness and kindly staff.They always smilling with the customers
Very rude service and oily food. Not impressed
Oily cold food - service good though. But it ends at the service.
Theyve got nice chicken even though they dont have vinegar and tomato sauce 🙄
Drive throughtakes to long
Worst KFC Ive ever been to. Consistently disappointing.
The portions are tiny and they delivered the incorrect size portion of chips
Fast service although you have to double check your order as things might be incorrect or missing.but the manager is always helpful and rectifys any error immediately
Great food, great quality and great service.
The ladies at the cashier wernt to friendly.... But the lady dat served me my food was nice, think she was the manager, Im not sure. She changed my meal promptly with a smile &an apology not dat I was expecting one. Overall experience is ok... wld HV been nicer if the cashiers wld b abit nicer
Bad service, seems that the manager knows only how to avoid the customer. Doesnt check on his stuff if they been following procedures, and doesnt check on the customer orders if they come in a good order, customer service is not up to standard at all.
Generally good service and friendly staff
Good KFC, quick service when off peak
Fast food name speaks for its self
Food good. staff very unfriendly.
Very efficient and great customer service
Good Service
Service are medium prepare to wait longer in Holiday season
I dont eat kfc a lot but it was not bad
Waiting time no stress
They were polite and quick.
Friendly staff very close to the beach and some shops to browse around as well
Staff needs to pay attention to their Customers as when i went to fetch my meal no one was available at the Front
Accessible and quick service
Average KFC drive threw not always the best option but its ok
How rude a order was taken wrong and the man through the food in the store my daughter had such a bad fright
They ran out of chicken that day.. we were asked then to wait 15min so we just decided to get burgers.
Amazing customer service
Nice freshly prepared KFC
The best soft serve in town
Fast, nice, and great sitting area
Service was friendly but they didnt give me my two rolls I paid for
Excellent service
Friendly staff service good
Krusher and soft serve machine never seems to be working
Friendly efficient staff.
Nice place next to the sea
Great
Love their service
The KFC was busy when I went there but I did not wait long at all.
Very bad take too long to get your order
Great service always
Poor service and food not up to standard
Service is slow had to wait 30 min for my order
Very clean with fast service
Customer service is good
Chicken licken is better
Good friendly service
The chicken skin was loose and the chicken was wet and disgusting 🤢
Waited 25 mins for a meal. Worse service ever. Guess its no longer fast food.