So I have gone to your shop on Sunday confirmed that we cant do anything or paper work as they need to send the documents and that, that office is not available on Sunday felt like I got a bit of a brush off being an existing customer. To no suprice I never got a call back on monday I had too call..... And yet Tuesday have come and gone.... Thank Tamara for your excellent service.... Please advice why I actually need to stay with cell c. Does it really take so long to unlock a data contract to a top up. Must say your centurion branches are more helpful..... Really a waste of time and travel expenses....

So I have sent an email to customer services as per your request and I have not reveived any feedback.........I have been trying to solve an issues with regards to a contract that I signed for LTE.The service became unavailable in my area. So customer services told me to take my router to a branch to cancel the contract.Since Jul 2020 I have been dealing with this branch to help me with cancellation an refund. Now they are not answering my calls or emails anymore and Im still waiting for my refund. If I ever had to go into this shop again, it would be way too soon.Really disgusted with their service.

I bought a Huawei p30 lite yesterday and I didnt have cash on me to do a sim swap, so i borrowed one of the other customers phone to call. The customer service kept on giving me problems and I had to keep on calling them because the people on from the service kept on dropping the call on me.I kept on calling for about an hour and i was wonder which department does Viwe work in because she had an attitude when we were speaking and didnt want to help me, she even told me to call again between 7am and 8pm on the next day.(I made the call around 13h00).The service in the store was amazing 🙂🙂. I appreciate the extra mile you put in to help the customer.

HiTo whom it may concernDear management your stuff at the galleria store is good. But the best of them all is 1 of your sales stuff #TyronIve gone to the store on Saturday just to check on cash prices.I was greeted with a warm smile by himself and a girlThe way he spoke to me. I even forgot that I had gone to the store just to Check the phones cash pricing. I sat and listined to him and he offered me a contract which I was not really sure ofBut his product knowledge on the phone and package made sence as to why I should take a contact and how my h I would saveThat guy is too good the way he treated me. I though he was the managerHes really good at what he does100%customer serviceWell doneTyron

Nontobeko from cell c Galleria was very helpful with a beautiful smile,keep it up thank you young lady, appreciate your assistance.

Excellent service from Tyron, very helpful his good at what he does... Upgrade was done quick and fast

Exceptional customer service, i would do it all over again if i had to. Keep up the good Job Tamara.

Received excellent service from Adhiel. I think his surname is Bridgenandh. He was really patient with me especially since this was my first contract with CellC

Customer service was tops..with Keeran as sales assistant.. very efficient.

On the 1st June 2020 I went to the Galleria Mall to get help regarding a sim swap. I was told I by a rude man there that I need to pay R500 in cash in order to do that Sim swap or else he will not help me.Is it true that I need to pay him cash in order to get a service ?

I took a router with u guys in 2018 August if m not mistaken, the contract I signed stated that I’ll be getting 40GB, 20 day and 20 night only to find out that they’ve been lying to me I was only getting 20GB, 10 day and 10 midnight data.. I been paying R280 😡😡I was assisted by Mandisa🚮🚮🚮

Excellent service from Tyron, could not have been more helpful!

The two people in that shop care not interested in serving you or helping anyone that has a problem. I have tried twice with them and will NEVER go back there. Would rather go to the pav which is miles away but at least I get fantastic service with a smile.

Excellent service from Tyron # cellphone contract, THE BEST

Received poor service from a disinterested female staff member. Be it she was overtired or something else. We webt in to book-in an phone for battery fault. The book-in procedure was done without explanations and no papers were produced until we insisted there were surely something we had to sign as proof.Upon attempting to call today to checknon thevstatus of the phone ( have had no feedback yet ) they left the phone to just ring.This branch lets down a decent company with decent packages and network.

Have a cell.number as a contact number that is never available so no.point in shopping at this store

Helped me out a lot

Very busy, and staff try their beat all the time.

Excellent service

Horrible service.