There service is just not good, only 3 costumers before me, I am waiting for 45min. Stil waiting

Always good service by the sales team.

No stock for upgrades.

Excellent excellent service.. Helpful and friendly

They wasnt able to get me a contract phone

No stars,VERY BAD service

Have friendly personnel who always try their best to attend to any MTN related enquiries.

Gud service they check temperature

Help in shop was very quickly and staff member very friendly Beautifull shop

This MTN shop is located in Worcester Mountain Mill mall. It has great deals on all the products. My favourite part of the shop is that you can physically touch and feel their devices. Their customer service is very good and the staff are very friendly. It is not hard to spot because of the big yellow signs that say MTN. The shop is almost in the middle of Mountain Mill mall. They have real smartphones that you can feel and touch as well as dummies. You cannot hold the real smartphones in your hand because they are attached to the table so that people wont steal it.

Applied for a new contract for my business. Was told that I would receive feedback within 24 hours. No feedback received and phone of the branch in Worcester just rings with no answer (over several days). No assistance from MTN call centers or customer care email address either. No response when emailing the branch. Living 150km away from the nearest MTN shop does not make it easy to drive there and follow up on an application. Probably the worst experience I have ever had with a cellular service provider.

Do not answer their own official cellphone in the shop. Please take the number of internet.

Does not answer the phone. Wanted to upgrade my contract without success. No feedback received on handset I ordered.

System was slow causing a delay.

Very good

I call but no answers. Help please

Very helpful but slow service

Why is there a number that you can call for assistance but no one is there to answer? Seriously get someone to answer the phone or remove the number from the information you get when you search for it on Google.

Staff very friendly...

Not a good insurance claim experience. An insurance claim should not take more than a week to solve. I am waiting almost a month. They claimed that I was send a sms on the 20th of the month to inform me of my excess. Phoned them today, they said that they would send me a sms again. Still have not received any sms.

They are cool.

Struggling

Such friendly staff. Always goes out of their way to help.

Slow service long waiting

Good firm

👌service

Call repeatedly but no answer. Already struggling for 2 days.

Very good and friendly service

Good service!

The number just isnt answered

The staff are always friendly.